-
September 2023 by David Graham
Literally the most unhelpful customer service you could ever have the misfortune of encountering. Spent over 90 minutes on the phone trying to get an issue resolved. The issue?? I can't login to pay my mortgage. I am TRYING TO GIVE THEM MONEY and they were only concerned about sending me to a different department "whose job it is" to deal with my issues. Still no resolution.
-
August 2023 by Social Services Somerset County
Sandy Depuma in the Florham Park office efficiently untangled a serious banking problem for me and made it happen quickly. She did it all in a friendly and engaging manner. Sandy is a great asset for the bank. Thank you Sandy.
-
January 2023 by Eugene Santangelo
I have nothing but good experiences with this branch over the last 2 years. the whole staff make me feel I’m in good hands.. I received a call because there were a few charges from Amazon on my account and they thought that was just out of character from my history , I’m mean who does that, such attention to detail .. I feel very cared for there , and Christine and Cassidy go above and beyond . Hard to find in this day and age..
-
January 2023 by Gayla Gipson
What a wonderful team of professionals who work harmoniously at the Florham Park branch! They're always pleasant and courteous. Frederick is a special human being and bank teller
-
February 2020 by Rosie Kosinski
Damion Bernard is a man of integrity that does this bank and branch proud. Feeling ignorant and intimidated by the banking process, Damion simply and kindly offered me information, and never pushed any product or services. I felt comfortable, educated and looked-after - what I'm really looking for in a bank!
-
June 2019 by B
nice personnel and clean waiting area
-
February 2019 by Diane Zsombik
M&T in Florham Park have always been wonderful to us. Great customer service and they have always been friendly and helpful. They greet us when we come in and are very accomodating. Great bank
-
May 2018 by L C
I was in there the other day . Everyone was busy except for the manager "Melissa"she was texting away , unprofessional, so I ended up leaving.
-
November 2017 by Jasmine K
This use to be Hudson City Savings a bank that I have done business with for over 18 years so I was devastated when they were bought by M&T Bank this particular branch with the exception of a couple of tellers that remained they really need help in customer service there is a manager there I wish I knew her name but she is a rude person that should not be working here or any form of customer service. I have witnessed her be rude to customers and to be honest people at this branch particularly management have no idea what they are doing and it's sad I really hate to leave because I've had accounts for so long but I'm definitely considering leaving because the neighboring Livingston Branch is no better M&T is no longer the Hudson City that I knew and liked that's for sure.
-
May 2017 by Gunkreet Singh
I wish i could give a 0 rating for the idiotic branch. I had to be with an agent for 50 minutes to get a wire transfer done. She went to the branch manager and apparently even the branch manager did not know how to get it done and they had to call a different branch and ask them for instructions. And then the agent I was working with, the branch manager decided to teach them how it's done while I was waiting. 50 minutes it took them to get a wire transfer done. 50 minutes!!!! And they didn't know how to do it.
