10AM - 5PM
584 Passaic Ave, West Caldwell“Chris was patient, helpful efficient and kind.
It was a pleasure to have him assist me with the process of upgrading my phone.
Excellent service!”
“Pug was knowledgeable and very professional. He made me feel welcomed really took the time to understand my needs. Highly recommend. If I could leave 6 stars I would”
“I acutely went to get my screen replaced and the gentleman who helped me informed me my phone case is under warranty which I never new and he suggested that my phone itself need cleaning and they also did was very pleased and he was pretty quick”
“I had a problem with my phone, Verizon customer service was horrrrrrible (Manny/Trillion/Shian & Justin) were excellent, my problem was so unheard of that it literally took them all to fix my phone, they were patient, helpful, showed concern, worked together and made sure I was a happy customer before I left…….Im never going to any other location and I live approximately 20mins away and there is a location 5mins away from me!”
“Mark was fantastic! He was so helpful with my upgrade and it was completed so quickly. He answered all my questions and it was a very positive and exciting experience!”
11AM - 5PM
18 W Main St, Denville“This is one of the best Verizon Stores in NJ. I drive over an hour just to get serviced by Mr.Christopher. He is an elite employee. The customer service I receive here is worth the gas and more! Things are explained to me and solutions are found. I have been on a Verizon plan my whole life. I’m pretty sure I’ve seen majority of the challenges a family can experience with a phone service over the years. 13 years to be approximate. I’m so happy to have remained with a company that hired a person like Mr.Christopher. Definitely the environment embodies a safe place for all, whether you are a tech savvy person or a “detached upgrader”. This store has supplied me with the best service of a lifetime.”
“Neal, at the Livingston Town Center Verizon store, is knowledgeable, personable and beyond helpful. He is straightforward and honest, and redefines what customer service is all about. I highly recommend going to this location and working with Neal. It’s worth the drive!”
11AM - 5PM
112 Eisenhower Pkwy Ste 1058, Livingston“I WANT TO GIVE CHRIS, JULIAN AND BLANCA A HUGE SHOUTOUT AND THANK YOU FOR BEING THEMSELVES AND ASSISTING ME AND MANY CUSTOMERS THAT I HAVE BROUGHT TO T-MOBILE I APPRECIATE YOUR TIME AND PATIENCE TO MAKE SURE WE ALL WERE HAPPY AND YOU ALL KEPT SMILE ON OUR FACES KEEP UP THE GOOD WORK BECAUSE YOU ALL ARE AWESOME MUCH LOVE SAM”
11AM - 4PM
54 S Orange Ave, South Orange“Upon arrival to the store I entered with much frustration due to the need to have my device restored. Ramon immediately sensed the distress and began to dissect the route problem. During the visit to AT&T Ramon was confident that when leaving the store my problem would be resolved and this was definitely fulfilled . Ramon excels in customer service !”
“Amazing experience at Victoria Boonton with Dan getting my IPhone 15 Pro. Answered all my questions and got my data all switched over without a problem! Highly recommend.”
10AM - 5PM
2 Ashwood Ave, Summit“Prior to my in-person visit, the sales associate, Judy, was extremely patient and willing to offer me the information I needed when purchasing a new phone for my loved one. She was very helpful and focused on my needs during our short interaction. Thank you Judy.”
11AM - 5PM
100 US-22, Springfield“Great customer service when I needed a screen protector replacement and I couldn't get one thru the zag website for some reason. He put it on for me and was super friendly Would come back again”
Closed
11 Park Ave, Madison“Recently had my first experience with the Madison Verizon store and it couldn't have been better. Incredible customer service from David and test of the team, who helped navigate what can otherwise be a very confusing process. Will only go to this store going forward (even if I ever move).”
“5-star customer service from Awilda; we entered T-Mobile at the Short Hills location for a new IPhone for my niece, as her battery was draining, and her phone would shut on and off.Awilda was helpful and hands on from the beginning of our interaction until the end. She even checked to see if it was possible to trade my niece's older IPhone in before continuing with our transaction.T-Mobile at the Short Hills mall should be very proud to have customer service representatives like Awilda, and it would be great if someone from the corporate office makes sure that this feedback gets to her.”
“We had a sales person or should I say customer specialist John. He was so professional, friendly, helpful and patient with all of our questions. Every customer experience should be that good. Thank you John!!”
11AM - 6PM
57 NJ-23 Suite 16, Wayne“I had a wonderful experience with Michael. He helped me and explained everything sowhen I left the store I was an expert! I live in Wayne and have an Att right near my house, but had been to this store and had a great experience last time so chose to come here again. Leo an Michael are both excellent! Will be back again and will be recommending to family and friends!”
Closed
259 Main St, Chatham“Jassi and his son were extremely helpful and professional. Unfortunately, my phone was destroyed by water. Jassi made every attempt to salvage it. Unfortunately, I had to replace it.In order to maintain my current pricing plan, Jassi provided a phone with the same functionality and price plan.His service in conjunction with his son, owner of Momentum Connected, was exemplary.My laptop also had issues. His son immediately diagnosed the problems and also provided significant savings in regards to an security application. He is highly knowledgeable as his father.I highly recommend this professional and caring team for all cell phone and computer needs.I thank them.”
11AM - 5PM
1711 NJ-10, Morris Plains“Mike P and Carl J were fantastic. The customer service was great and the service was quick. I was in and out of the store with a new phone in no time. Everyone was so helpful and worked restlessly until the transaction was completed.”
“Christian Lopez, the associate who helped us is a genuinely caring customer support guy! He was patient, accountable and passionate to provide exceptional service. Compared to many other stores, he distinctly stands out. It is because of him I am still with ATT otherwise I would have switched to Verizon.”
11AM - 6PM
2565 US-22, Union“Eva was very helpful, I had to T-Mobile prepaid and had paid my bill when I left my house. I realized that my phone service was not working at the gas pump at Costco’s so I’m waiting in line waiting. I call the t-Mobile line 611. A lady told me to reset my settings and then she would call back my data settings. I did it. She never called back so I drove to the closest T-Mobile that I knew of which was right there on 22 I went in there and, Ava helped me even though she said it would be very hard because she couldn’t see the things on my end because I had a prepaid account and they deal mostly with plans. She ended up calling someone and did because I was calling her on my phone and she ended up making it happen. Got my service back on. I appreciate her. She is very very good at her job.”
10AM - 5PM
419 Main St, Boonton“Just got the screen replace on my samsung S20 FE and this guys are great people to deal with. Fast process and very good quality as well as professionalism. Definitely recommend to anyone in need of any repairs on thier electronics. Thanks guys for a great experience.”
11AM - 6PM
89 Morris St, Morristown“Me and my wife had a great experience with George, who helped us more than any other phone service professional ever has. He was fantastic and if we need help in the future we’ll be happy to go straight to George.”
11AM - 7PM
1950 NJ-10, Morris Plains“Great service from Jabari and assistant mgr, only problem is they need a lighted window sign saying "Open". Their windows are darkened so from the road it looks closed.”
“The worker here was very helpful and answered all my questions with no problem. I would definitely recommend this store for anyone who's looking to buy a phone.”
“A guy named T helped me get my new iPhone. He is very professional and very patient handling my problem from switching to AT&T from the Competitor. He did worked even after store hours just to get it done. T Williams went above and beyond. Customer service was 1000% satisfaction guaranteed!!! Thank You T.”
11AM - 6PM
249 NJ-10, East Hanover“This team and store is FANTASTIC. Whether you need to resolve an issue, purchase a line, have questions, etc. anything you need will be resolved at this location. Do not go to another TMobile retail store!”
11AM - 6PM
200 Central Ave, Westfield“AJ at the AT&T store was very professional! He helped set up my new 15 Pro Max as well as my daughter’s. AJ was friendly and was able to answer all of our questions. We left the store with smiles on our faces!”
11AM - 6PM
1690 US-22, Watchung“Had a great experience purchasing my daughter’s first cell phone at this store yesterday. There was no wait time at all and we were greeted immediately. Nelson was extremely helpful and knowledgeable. He took a lot of time to help my daughter pick what she wanted, and explained certain features to her. He made sure we knew we could come back and see him for tech help any time. This process could not have gone smoother, and Nelson is a great asset to this location.”
“My son and visited the Verizon store to create a new account for him so that he could transfer his line to it. But Omar the salesperson advised us that it would cost us more, so we didn’t do it. He also made us aware of a promotion that allowed many of my family members to get iPhone 15 for about $5/month, which we did.
In all, we were very satisfied with the experience.”