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October 2023 by Elisabeth Moulton
Been coming here for all of my cars over 10 years. Never had a complaint. I would not go anywhere else. Prices are logical and awsome customer service!
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September 2023 by Sanjay Varma Rudraraju
It truly pains me to pen down a review like this, especially for a local establishment. A few months ago, I spent about a thousand dollars at Frank's Auto Repair, purchasing a battery and alternator. However, when I recently approached them due to concerns with the battery (died twice in last month), the experience was, to put it mildly, disheartening.When they initially offered to replace the battery but voiced concerns about potentially losing money if Interstate were to reject the exchange, I showcased my empathy towards their position. Despite being the aggrieved party, I told them I'd be willing to wait and see if the battery dies again. My intent was clear: I didn't want this mom and pop shop to face potential monetary loss. This gesture was not out of ignorance but out of respect for small businesses.Yet, the gratitude I expected was met with an astonishingly hostile response from the owner. When I was asking him questions on how can figure out it's truly the battery and were discussing options if in future the battery died, he brusquely remarked, "now I'm pissed and annoyed. I'll just replace the battery." While they did offer the replacement, given the abrasive attitude and utter lack of decorum, I opted to walk away. It became a matter of principle over money.For those considering Frank's Auto Repair for their automotive needs: be prepared. It seems the quality of customer service may not match the money you invest. I hope this feedback serves as a catalyst for much-needed introspection and change.
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April 2023 by Timothy O'Leary
My experience with Frank's Auot was fantastic. I had to get a tow truck far from my usual mechanic. Typically they dont do walk ins but thankfully Max was able to fit me into his schedule and fixed my car within 3 hours. Very reasonably priced and great service. Would highly reccomended!
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July 2022 by Kathy Bridge
Always a pleasure doing business with Frank & Mike! I always get great customer service, and everything is repaired right away!
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August 2021 by CMS
Been bringing our cars here for years whenever have a flat. They are trustworthy and knowledgable and I like that they never try to sell you more than you need. I feel very comfortable here and highly recommend.Services: Wheel alignment
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July 2021 by CL
Been bringing our cars here for years whenever have a flat. They are trustworthy and knowledgable and I like that they never try to sell you more than you need. I feel very comfortable here and highly recommend.Services: Tires
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May 2021 by G35notNA Jonny
Best service. The techs are on point with the work they do. The owner frank is a great person and very fair with pricing. I highly recommend Frank's auto repair, and will be using them again in the near future.
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January 2021 by Roy R.
I've been going to Frank's since he moved to the Florham Park location. He had Dan Stiner working for him, who was one of the most knowledgeable and outgoing mechanics in the area. Since then, Frank, Mike and Max have kept my old clunkers on the road and they thoroughly check out a car that I'm thinking of buying before I do. They are the total professionals and they are most reasonable in the area. I recommend Frank's to all!- Roy Root, Parsippany, NJ
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November 2020 by Brenda Miller
Frank and his mechanics are knowledgeable, likable and honest. They always take excellent care of our 4 cars and their suggestions are made with our safety in mind. We highly recommend them.
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November 2020 by cecilia bocchino
Great place to bring your car ! Staff very knowledgeable, helpful, and respectful ?. I wouldn’t go anywhere else.
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June 2020 by Vincent Zvolensky
Frank has been in this business for decades and his Dad is smiling down on him. Quality work at the best price, no need to take to dealer and get hosed when you can take here and support the small business man who does quality work ...
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March 2020 by P Morgan
Frank and his mechanics, Mike and Max, are
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January 2020 by Rick Lockhart
The guys always take good care of my cars and prices are fair.
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January 2020 by Ted Nehme
Drove down from Montreal and when I arrived one of my tire valves was leaking air...my brother-in-law recommended I take it to this station...He was right, these guys are amazing. 20 minutes and they had me in and out and back on the road.
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December 2019 by Casey Beneduce
Frank is one of the most honest mechanics around. Always helpful, friendly and does excellent work.
