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May 2024 by ARI SOLOVEY
I use this location for 28 years and never thought about using another location or another pharmacy until a year or so ago. My every order and every trip to this location causes anxiety and frustration to say the least. With an exception with just one or two persons [e.g. Britany can manage the systems very well] everyone else struggles with their computers, they can't find or fix glitches, it takes forever even to put an order in, these are the problems that never ever happened in my previous 27 years of using this location, long waiting lines to pick up orders, and so on and on. They seem to need a lot more training on the systems as well as on their communication skills, as it feels they do not just comprehend the issues. They are not very friendly either, to say the least. Never seen them greet you with even a "semi-smile" or heard them say "thank you" or "welcome".
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May 2024 by Peter Pitera
CVS Florham Park rocks! Everything and everyone’s cool ?!!!
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February 2024 by Brian A.
Do everything you can to not go to this pharmacy? There is never anyone working there and you wait in line for hours to pick up a prescription. My prescription said it was delayed when I went online and 2 days later I called and waited on hold for 10 minutes and then got hung up on. Stay away from this pharmacy.
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December 2023 by Rob D.
The middle aged/older Indian woman at the pharmacy counter with the headscarf told me that I come to the pharmacy to pick up prescriptions too often and that it is an annoyance. I thought that this was an interesting business model. This is far from the only incident I have had happen at this CVS pharmacy in Florham Park. This one was just the straw that broke the camels back. Feel free to reach out to me for more information on specifics. I will be reaching out to corporate. If that fails I will consider more drastic action. I suspect there are racial motivations at play here. I have unique insight into this pharmacy because I pick up prescriptions from there 3 times a month.
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November 2023 by Husayn
Splendid service from Dawn and Angela!
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November 2023 by Rita Lawlor
Three faxed prescriptions to the pharmacy here failed to arrive. The pharmacist could do nothing to help. Since this occurred 2 weeks apart nothing was done in between. I would hope the store manager or regional pharmacy manager will fix this problem. Meanwhile i am moving my business to Chatham.
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September 2023 by Matt W.
Pharmacy is embarrassingly understaffed. CVS management needs to support this team here by giving more staff to accommodate their expectations. Inhumane working conditions, feel bad for the staff that bravely show up to work each day
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September 2023 by Brendan Naranjo
Just left CVS Florham park w/o completing my purchase. Maybe the lesson is don’t go here before 9am? I work nearby and anytime I stop in here before work (before 830am) it’s a hassle. There’s never any staff in the actual store, they’re always in the back rooms and there’s never NOT a problem with the self check out.I got my stuff, about $30 worth of stuff, and went to check out. Someone else was in front of me already checking out and waiting for a staff member to come fix the machine. The second machine was also blinking, waiting for someone to come fix.After a few minutes, a staff member comes out of the walls, scans her card to get the machines going again, and then disappears back into hiding.I scanned my stuff, I swiped my card, and then the machine needed an age verification for the cold meds. I stood there for a few minutes, then walked into one of the back rooms and called out to see if anyone was around. A lady responded, i said the check out needed a staff member, she called to someone else. I went back to check out. The same girl from before comes over, scans her card, and then practically ran back into the back rooms. The machine needed a staff member to verify age, but I figure whatever I’ll just type it in since she left.I type it in. Machine does not accept it. I called out “hello?” No answer. At this point I’d been trying to get checked out for something like 5-10 minutes and I was out of time. I had to get to work. I checked my iPhone app to make sure the bank transaction had not gone through yet, tossed my stuff into a cart that was next to the check out and left.Total waste of my time and incredibly frustrating and it’s like this every single time I go here.
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August 2023 by Ang Dixon
It is so nice walking into CVS and be greeted, my cashier was extremely friendly and professional. I certainly appreciate that and he told me make sure I use my $5.00 coupon Thank you.
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August 2023 by christopher seery
I will never use a CVS store again in my life. I usually ignore poor service and write reviews mostly to acknowledge good service by companies that value their customers. This place is the antithesis. 7:08am buying cold medicines for a sick family member, attempt self check out, no attendants in the store, checkout required an age check at the self checkout kiosk, waited 15 minutes for someone to allow me to pay, called out and searched the store for someone to help- crickets!!, after 15-20 minutes an attendant shows up and confronts me saying I don't need to yell out for help- really!!. Maybe a kind word of regret for for wasting my time or even offering assistance without rude verbal abuse could have been a better response from an employee of a company that wants to be in the healthcare business. Avoid this place like the plague- Costco and Walgreens offers superior service and better pricing.
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July 2023 by Gee inski
They never ever answer the phone. Also you could stand there and They just keep on talking amongst each other and could care less.
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July 2023 by Holmes Izquierdo
on hold for more than half an hour
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July 2023 by Antonio Ruiz
Love it... A lot of patient from all the employees
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July 2023 by stealth “waikiki” yacht
PACKED to rafters with patients lined up for jabs, scared shhtless in masks. Forget getting your rx, the vax crowd comes first. ( guess the 3 TRILLION PHARMA MADE OFF CUTVID wasnt enuf, so line up baaaa. Now plan on waiting because theres no staffing. Prices are bordering on insanity! I took a picture of progresso soup in a can, it was $5.19 for a can! SWEAR YES! everythings 30-50% more here.
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July 2023 by Nicole M.
NOBODY ANSWERS THE PHARMACY PHONE
