Boyd’s Pharmacy is a beloved small family business in Florence known for its personal and friendly service. Customers appreciate how the staff knows them by name and treats them like family, often going the extra mile to provide caring and helpful assistance. The pharmacy team is praised for their kindness, helpfulness, and willingness to work with insurance issues, ensuring customers receive the medications they need. They offer convenient delivery services and are quick to fill prescriptions, sometimes even outside regular hours to help in emergencies. One customer shared how staff members went above and beyond by delivering medication during a sick household’s time of need. The pharmacy also celebrates special occasions by calling customers on their birthdays, showing genuine care. Many reviews highlight the staff’s honesty and the overall positive experience at Boyd’s, with no bad experiences reported. The quick and simple process, especially when prescriptions are sent electronically, makes Boyd’s a preferred choice over larger corporate pharmacies. Customers feel confident in their hometown pharmacy, valuing the personal touch, exceptional service, and the sense of community it provides. Overall, Boyd’s Pharmacy stands out as a caring, reliable, and friendly local business dedicated to its customers’ well-being.
