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August 2024 by Calandra Donastorg
Robin & Melanie are always so very helpful being that it’s like I’m always there to send something out. Karlee is a news addition and seems like a great fit. Terri is now my one and only Notary. They are the BEST and this is the best UPS store!
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August 2024 by Yara Abdou
Every time I go there, the black guy who is working there gives me an attitude; I thought in the beginning maybe that's his personality, but after that, I found that he is always smiling and super friendly with everyone, but when it comes to me, he is starting to give me attitude. The only difference between me and the other customers is that I’m a hijabi girl??, and I can say this in front of him. Last time, I was mad, and this was genuinely religious persecution.
Also, there is a white girl who is rud and has the same attitude, but a difference between this girl and the black guy is that the girl has an attitude and everyone.
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June 2024 by Will Schwarz
The woman at the counter wouldn’t ship an already packed up riflescope because it was “part of a gun”, Even let her open it to see what it was. I’ve never had an issue with this before at other UPS Store locations, I’ll keep my business at those other UPS store locations instead of this one
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April 2024 by Amy Billera
Excellent customer service!
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March 2024 by Nigel Powell
Ease of getting the package ready to go, excellent service
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March 2024 by Greg A Bradley
Process was quick and painless. Store was empty so got in and out quickly.
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March 2024 by Tracey Gerhartz
Easy in and out
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February 2024 by Madison Pfau
This kind worker who helped us was very sweet and helpful. She was very quick yet still kind.
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February 2024 by John Matthew
Fast, professional service.
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February 2024 by Margareta Dubalari
Fast great service
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February 2024 by Mark Whittaker
Friendly people and better costs than the USPS
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January 2024 by Θεόδωρος Οικονόμου
A+++ ! The team did a fantastic job packaging and shipping a difficult object. Friendly on the phone, precise and prompt in email communications, and very clear answers to all questions. Highly recommended!
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January 2024 by Beatrice Beard
I came to this store they have great customer service and fast and friendly employees who help get what I need done every time I come in they have all kinds of services from notary to packaging and printing great location even though there’s not a lot of parking the employees are the best at this location in tending to my needs thank you to everyone on this team .
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November 2023 by Chelsea Sorg
I always appreciate the staff and efficient work at this location!
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October 2023 by Shawna Jayne
Paid in advance to have important art works packed and shipped after a local Rago auction. Before shipping was done, I discussed with the agent, Tory, whether she knew how to handle the particular art works. I was smugly reassured that they do it "all the time." But, they recklessly packed the art like a third grader with an overfilled bladder and ADHD. The art was removed from individual wrapping and stacked atop each other without any protective cover and without adequate margins for safety from the edges; corners were sloppily folded from old UPS return labels that failed, so that the art floated free as the box was manhandled in transit negligently causing extensive damage and total destruction of 4 of 5 art works. Employee, Terry, handles damages claims with enough frequency that he has extensive anecdotal experience with the adjusters. Terry also admitted that the art was improperly and carelessly packed.It's been almost a month since nearly $10k in damage was reported together with photographs of sloppy mishandling. Rago executive management looked at the images after personally examining the auctioned art before delivery to The UPS Store and confirmed the negligent packing and handling and destruction of the art works. But, Terry is processing the claim with the urgency of a slug en route to a salt convention. The damage and causation is irrefutable but the only response is foot dragging and excuses. Not even the delivery fees have been refunded.WARNING: if you are a RAGO auctions customer, this packing/shipping option is NOT RECOMMENDED.
