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January 2024 by Mark R.
Flemington BMW is an excellent dealership in all respects. Professional, caring , knowledgeable and fair. Not only that they are nice people. After a very bad experience with a BMW closer to my home I found Flemington BMW and will continue to use them.
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August 2023 by Eronini D.
I have leased and purchased multiple cars from here and it has always been a great experience and their service is impeccable. Always a pleasure dealing with Jim Hurl and never have to schedule a loaner or wait for a loaner like some other bmw dealerships.
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July 2023 by Nick P.
From start to finish, getting a car from here was seemless. Anatoliy was pleasant and patient. He was very careful when ordering and building out my car. Kept me updated throughout the process and upfront pricing. When my car finally arrived, he set up a time for me to be in and out quickly with the paperwork but then took his time to explain all the features in the car. I did add the tire and maintenance package after some negotiating and Kathy was great also. overally, my experience was extremely pleasant. they know how to provide amazing customer service. I am so glad I came here after a bad experience at a different dealership.
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June 2023 by Becky M.
I recently had the pleasure of working with Greg Eckert during the purchase of my BMW, and I must say that my experience with him was nothing short of exceptional. Greg proved to be an excellent salesperson, making the entire transaction easy, caring, and simple.From the moment I met Greg at the dealership, his friendly and approachable demeanor put me at ease. He took the time to understand my preferences and needs, listening attentively to my requirements. His in-depth knowledge of the BMW lineup allowed him to offer valuable insights and suggestions, ensuring that I made an informed decision based on my specific desires.One of the standout qualities about Greg was his ability to simplify the entire buying process. He clearly explained each step, ensuring that I understood all the details involved. Greg took the time to answer all of my questions, no matter how small or seemingly insignificant they were, patiently guiding me through the entire process. His transparency and straightforwardness were truly appreciated, making the transaction smooth and hassle-free.Moreover, Greg's caring nature was evident throughout the entire experience. He went above and beyond to accommodate my schedule and made himself readily available for appointments and test drives. He made sure that I felt comfortable and confident with my choice, addressing any concerns I had along the way. His genuine dedication to customer satisfaction was truly refreshing and made the process enjoyable.Another aspect that impressed me was Greg's efficiency and attention to detail. He meticulously handled all the paperwork, ensuring that everything was accurate and completed in a timely manner. Greg's organizational skills and professionalism made the transaction seamless, allowing me to focus on the excitement of driving home in my new BMW.In summary, Greg Eckert exemplifies what an excellent salesperson should be. His caring and personable approach, combined with his deep knowledge of BMW vehicles, made the entire transaction simple and stress-free. If you are considering purchasing a BMW, I highly recommend seeking out Greg for an exceptional car-buying experience. His expertise, transparency, and genuine care for his customers will leave you impressed and satisfied.
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September 2022 by erhan y.
Professional and friendly team! They accommodated my requests even though it was not part of my appointment.Location is very good with lots of space to sit, work and drink coffee/water from the coffee bar. Sparkling water would be a good addition to their offerings.They are also pretty good with texts and updates on your vehicle.Do I have any complaints? I wish they were cheaper but I guess that comes with servicing the ultimate driving machine!!!Btw their video inspection report is awesome!!!
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August 2022 by james c.
Bought 20 cars from Flemington. BMW Service the worst. Long wait time to get my car in to the service department even though I was the only one on line. Service writer when I made appointment lied to me regarding the cost of my FREE maintenance plan. Paid for tire and wheel protection, lied to on that as well. Bring your car somewhere else for service. The staff in the service department is horrible.
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May 2022 by Tyrone Miller
Much cheaper than princeton bmw in hamilton.
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March 2022 by Sandra C.
I called to have my battery installed and registered to the car. First I was told that they don't do that because it was not a BMW battery. I called back to ask well if you don't register batteries to your own vehicles who does? Christa said the manager approved it. When I arrived Christa again said oh we are certainly signing a wavier on this one. Why is it so hard to be nice. Do we have any good customer service? I spoke to the manager Mick and he just looked at me like a deer in head lights. So they call themselves washing your car dry in the front and soap left in the back. Very poor customer service
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February 2022 by Punga I.
All I can say is that if you care about total lifetime experience with bmw this is NOT the right dealership for you. I had nothing but horrible experience and excuses. Brand new bmw went for service for over 6 days. Contractual obligations were missed and it was always me who had to follow through. Avoid if you can.
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October 2021 by Google user
Expert and very professional staff. Your treated as a valued customer everytime.
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May 2021 by Jon Nissen
Expert and very professional staff. Your treated as a valued customer everytime.
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May 2021 by Jonathon Davis
Excellent
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February 2021 by Saadiya A.
Bought a 2021 X5 from this location this week and I could not be more impressed. The staff is absolutely perfect and warm and so willing to make sure that you leave the premises with a deal. We worked with Conner M. mostly through the phone and text before making our first visit but he was diligent and fast in getting us quotes and answers to our questions before we even made it there. He was great! When they gave us their final price over the phone, we finally made our way over and met Conner and his manager Ed in person who finally took the price down a tad more and we settled on a deal. We made the deposit and came back over the weekend to sign the paperwork and take the car home.We can back on Friday night and Cathy the finance manager and Conner continued to take brilliant care of us. This might've been the easiest car buying experience we've ever had. Cathy and Conner both took the time out to explain all parts of the car and contract. I applaud their patience! We even went back on Saturday and had Conner walk us through the cars spec in daylight and learn how to use the auto park feature!Telling all our friends to go here and ask for this winning trio of Conner, Cathy and Ed at Flemington BMW!
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July 2020 by Valerie Barradale
Rey professional! Friendly and no pressure!
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March 2020 by Stephen W.
Bill Hinton was amazing to work with, he did a lot of "preliminary" work in advance to not waste time at the dealership, he never put pressure on me. Bill was extremely knowledgeable and answered ALL of my questions. He made me feel comfortable purchasing my X3. I have purchased Mercedes, Lexus, BMW, Volvo, VW in the past but this dealership and Bill was a unique situation and I will ABSOLUTELY be purchasing my next car from here. If you are in the market I highly recommend going to the Flemington BMW dealership and asking for Bill!
