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August 2024 by Tarandeep Singh
This dealer is the real deal. I didn’t buy a car here but rather I am working with the service department. However, two individuals have gone above and beyond for me.
Bill from sales one day met me after hours to help change the license plate on my car. He not only helped me find my car on his lot but came out with a drill and was kind enough to change the license plates for me. He was extremely kind from the moment he answered my call to when I waved him goodbye. It’s the little things that matter most.
Mike - he always answers the phone himself. My Jeep is in for a big repair and he has been very helpful in coordinating the repair and has kept me updated throughout the process.
If I need another Jeep, I’ll be bringing my business here. Thank you !
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March 2024 by Karizma Tate
I been to a few different jeep service depts to get work done on my car , but honestly , this one is the BEST one I’ve been too 100 percent ! I think the guy that helped me name was Mike ! Super nice !!! He greeted me soon I parked my car, he actually came right up to me and knew I was there for my
Oil change . He walked me to the waiting area and told me it would be about 45 mins . They began working on my car immediately , there was no lag in the wait time. He was very informative, he actually came up to me and alerted me that I needed new windshield wipers (which was the truth, I been lagging on putting that off) and he also let me know that my lugnuts were swollen and overtorqued. I told them I would pay for the new wipers and new lug nuts as well as the oil change and they still managed to get me out in less than a hour. And he also called me one wk later to make sure my car was driving alright, as a follow up. I won’t be taking my jeep anywhere else but here !
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January 2024 by Jay Mckenna
The team at Welsh is consistently on top of their game. I am always pleased with the results and highly recommend this dealership
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August 2023 by Sue Schmidt
Noone could find me a car. Walked in just before closing walked out with exactly what I was looking for. NO hassle No haggle No pain Sales and Service personal are easy to deal with ...whole different world of car dealership
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January 2023 by Alyssa P
I scheduled an appointment for my 2015 Jeep GC EcoDiesel because 1, very few people will work on it so the dealer is my best bet and 2, I started hearing an abnormal noise and I don't take chances with this car. Before I made the appointment I asked if they were experienced with the EcoDiesel as I know they are not common. They assured me they were. I dropped off the car and they called me the next day saying they don't hear anything and I can come down for a ride along. I did, but I told them we don't need a ride along. You can hear it just pressing the gas. They tech went out with me and told me it was the high pressure fuel pump and that I should wait for the pending recall. So, I paid the diagnostic fee and left. Literally a week later the motor blew up. That noise was apparently rod knock (quietest rod knock ever but that's what it was). I tow it back to this dealer. They call me and said I need a motor and that I have to bring my car elsewhere because they are a new shop and not experienced enough to work on that vehicle. ? What? So I asked if they would pay for the tow elsewhere, they said no. I asked for a refund because they were wrong. Also no. I'm convinced Chrysler, Dodge, Jeep, Ram, Fiat, Alfa Romeo, & Maserati dealership shops are all a joke. Do yourself a favor, buy another car and service your vehicles elsewhere.
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November 2022 by Paul Witte
I couldnt find a car close to where I lived, but I found one at Team Welsh which is about a half hour from my home. It was worth the trip. I worked with Bill to lease a Jeep Grand Cherokee. Process couldnt have been any easier and he was totally transparent on all the fees. If you've tried to lease a car recently, it's a nightmare - all the dealers are trying to pocket incentives, mark up MSRP's. No haggling at all, it was really refreshing. Bill didnt try to play any games and I had the car within a few days of putting in the application. I couldnt be any happier with the car or the dealer. Will definitely be going back once my lease is up.
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September 2022 by Jeffrey Jancarek
Simply the BEST!
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July 2022 by Mike Fathi
Bill Monahan is a great salesman there; they have one price for everyone and no negotiation. They have great lease program and no markup because of shortage of cars. Other car dealers would charge you three times more a similarly price car.
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April 2022 by MC
Team Welsh Jeep is a great place to shop for Jeep Wrangler, Bill Monahan is a great sales representative, he treated me very professionally regardless of my age and as a female. I have been working w him for a few weeks. I am very happy w their service. I would not go any other place for a Jeep purchase.
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January 2022 by Courtney Connors
The best! Quite literally the easiest car purchase I’ve ever made.
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November 2021 by George Medynski
HORRIBLE over filled transmission BAD LEAK NOW older jeep - my newer jeep ordered cloth seats got $1700 leather cold in winter hot in summer always trouble jaming refused to fix properly suggestion BUY ELSEWHERETUXEDO MOTOR SPORT.com
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August 2021 by Jennifer J.
Almost too good to be true. Every time I called the service department I got Nathan, who apparently has the patience of a saint. He always made me feel like I was his only customer and he had all the time in the world for my Jeep drama. I was so comfortable with this dealership that I drove over an hour to reach it even though there were about 8 million other dealerships closer to me. I was particularly goggle-eyed when they got my Wrangler fixed two days before it was promised. While I was in for the warranty work, I got my first Jeep Wave oil change and tire rotation. Team Welsh didn't have any issues with my request for a five-tire rotation. Flawless experience with this service department.
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February 2021 by Trey Woodring
One of the best dealer experiences I’ve ever had.Very easy to work with and truthful.Stay away from the too big for their own good giant box dealerships and stick with Mom and Pop shops!
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March 2020 by Todd K.
Can't say enough about Brain and Bill from Team Welsh they make car buying a pleasure. I have been a customer of theirs since 1994 and they never disappoint. They stand behind what they sell and most of all they are honest. You won't find any route 22 tactics when dealing with Team Welsh. Team Welsh thanks as always for another great Jeep! You guys are a gem in this business!
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February 2020 by Robert Poirier
Friendly and professional team in the service department. Had an oil change, tire rotation and a recall completed. Was completed in less time than they estimated. Shop was super clean and neat! Everyone was friendly! Definitely an awesome dealership steeped in history! You can tell they are proud of they're reputation.
