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April 2023 by John Derby
Called and they confirmed they had the parts I needed. Had the parts ready for my arrival. Quick transaction. Exactly how things should work. Will use again.
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March 2023 by Vin Mega
Had the part I needed.Fair price.Easy pick up.
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March 2022 by Frederick Mielke
I’m not happy. I called to find a part for my washing machine. They had it. It was going to take me 40 minutes to get there. They would not wait 10 minutes after there closing time. I had to order the part I needed and had to do laundry at a laundry mat. I will not recommend them for anything.
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March 2021 by Joe Munley
They didn't have the part I needed. It is something they don't carry. Otherwise they were very professional.
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March 2021 by Tom H
Had the LG part that I needed. Great service.
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March 2021 by Shawn Dailey
Website says that the parts are in stock, when I check to see where they are 2 days later it says one was back ordered. Salesman tells me that it is in stock at a different location, they can ship parts from 2 locations, BUT I'll have to pay shipping for both. Website said in stock when I hit the order button.
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March 2020 by Mark Martino
Always found what I was looking for here.
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March 2020 by jeanie anderson
Read and heed the other reviews. I purchased two hinges for my dishwasher because the counterman couldn't tell me which one was the left. They were friendly enough when I made the purchase. I installed the left hinge and brought back the other. Wouldn't you know it, they said it had scratches on it and couldn't possibly take it back. I told them that was the condition in which they gave it to me. While they didn't use the word 'Liar,' it was certainly implied. The counter guys said I could come back Monday when the manager would be there. I came back; same story: "This looks like it was installed; we can't sell this." When I didn't go for that, the manager like Solomon, thought of opening a fresh box to compare. When he opened the new box; I'll be darned, it was scratched up exactly like the other. I got my money back but nary an apology, of course. Moral of the story: inspect parts before you take them home and make sure you know what the return policy is. Otherwise it was a great experience.
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March 2019 by William Foster
Very helpful and knowledgeable about appliances
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March 2019 by Dean C
Attempted to return unused oven hot surface ignitor i had purchased the day before, clerk opened the box and said i had used even with all the new hardware still in the orginal bag unopened. Said was unable to accept return. Also after some research found exact same parts on amazin for 1/3 the cost. Do yourself a favor and avoid this place.
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March 2019 by Julianne Thierry
Be careful, it’s ok for them to sell used looking parts for $75 but they don’t take it back! They told me it’s used looking, though we put it in our dishwasher for a sec to realize another part is leaking, and brought back exactly how it was when we purchased. Extremely frustrating to throw $75 out of the window, while you have to purchase a new dishwasher.
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August 2018 by Juliann T.
Be careful, it's ok for them to sell used looking parts for $75 but they don't take it back! They told me it's used looking, though we put it in our dishwasher for a sec to realize another part is leaking, and brought back exactly how it was when we purchased. Extremely frustrating to throw $75 out of the window, while you have to purchase a new dishwasher.
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March 2018 by Alan Purcell
About two years ago I went there to buy parts I picked up an igniter and a thermal fuse for my dryer knowing the problem was one of the two. While checking me out the counter kid opened the cardboard box saying he had to show me the igniter wrapped in sealed hard plastic for display selling, was in good shape and not broke.Well you guessed it the thermal fuse was bad so the next day went to return the igniter and the same counter kid. He looks me square in the eye and says you can't return it the box is open. I ask to see the manager and after letting him know it wasn't me that opened the box he says tough luck. After 44 years in the appliance repair business that was my first and last time dealing with this company. I don't need them there are a lot of parts suppliers in my area as well as online. There guys need us but lost me and anyone else I can tell my story to. The box sits above my workbench to remind me.
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March 2018 by AEO PLUMBING Vince Mazzarisi
They were courteous and kind and walk me through what I needed. Strongly recommend ask for Mike
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March 2018 by fun time
Friendly and helpful
