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March 2024
We ordered doors for our fireplace over 2 years ago and still no doors. Continuing to get excuse after excuse from Joel. Trying to be patient, but it's a bit ridiculous that we can't get the product we ordered
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February 2024
Nice folks but there customer service needs to be improved. Field service team are great.
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December 2023
Great service - the technician was very friendly and helpful, fixed my issue. Great customer experience.
