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January 2024 by Rob Love
Although my loan was more complicated than most because the house is in an LLC, Chris Walsh and Yvonne Green navigated me through till closing and I got my money!! And at a very competitive rate.
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December 2023 by Dana Devino
My husband and I recently purchased our long-awaited forever home, made possible by the hard work and dedication of Kathy Shulhafer! She worked tirelessly with us for well over a year navigating this incredibly challenging and competitive market. She was patient, empathetic, and understanding as we tried to keep up with the fast-moving, ever-changing landscape of real estate in 2023. Kathy was endlessly accommodating and ready at a moment's notice to provide us with whatever documentation, guidance and information we needed, answering our endless questions without hesitation. Kathy is the best of the best; deeply knowledgeable, experienced, hardworking and dedicated. She made the tedious and daunting task of applying, securing and closing the loan as smooth and easy as possible for us. We couldn’t have done this without Kathy! When we are ready to make the next move, she will be the first one we call. Thank you, Kathy, we couldn't have done it without you!
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November 2023 by Caitlin Lowry
I just closed on my first home. I had the pleasure of working with Kathryn Schulhafer. She was so easy to work with and talk to. She was always prompt in her responses to my questions and made this process so much easier for me. She went above and beyond!
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August 2023 by פרוינד יונתן
Can I give 0 stars for this scam company that stole my money and has zero customer support? They charged me twice for a bounced check even though I told them to cancel it but instead they decided to try to deposit it twice and charge me fees twice.
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June 2023 by Esther Fialho
My husband and I closed on our first home earlier this year with a mortgage through Kearny Bank. We had the absolute pleasure of getting to work with Keith Sluka, who guided us throughout the entire process and was always so quick to answer our questions and concerns. We would recommend working with Kearny Bank (and Keith especially!) for your home mortgage needs!
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March 2023 by Scott Sains
Get personal at the branches I've been to. Great bank.
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January 2023 by Christine Kline
In a market that has been very touch on buyers, Kathryn Schulhafer (Senior Mortgage Advisor) helped me secure my first home. Kearny Bank/Kathryn was very knowledge, efficient and pleasant to work with during a stressful but exiting time. The entire mortgage team made me feel confident - answering all of my questions!I could not recommend Kathryn (and the rest of the Kearny team) enough!!
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November 2022 by Danny N.
Worst and most unprofessional customer service I've ever dealt with, no wonder I never see anyone in the bank when I drive bye !!
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October 2022 by Chrissy Marcoullier
Kathy is a total pro! Thoroughly knowledgable, responsive and kept the deal moving. This was a complicated situation and Kathy navigated it expertly and brought it to the closing table without a hitch. Good rates and great customer service - a winning combination in a mortgage advisor. I definitely recommend using Kathy for your next home purchase!
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June 2022 by Uche F
Please fix the issues preventing users from being able to link our Kearny accounts to other financial services, please! Or at least give us an opt-in/opt-out option on the log-in verification code. i am unable to link my account to Experian and it is impacting my credit score negatively. We depend heavily on digital banking nowadays and issues like this can be very distressing. Please fix, fix, fix.
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March 2022 by Steve Lac
My wife and I used Kearny bank for a home mortgage. It's a tough market for buyers, but we were very lucky to have Steven Veno (Mortgage Loan Officer) helping us. He was able to get us a pre-approval letter right away so we could begin seeing houses on the market and whenever we wanted to put an offer in, Steven was able to get us updated pre-approval letters ASAP. He was prompt with his responses and even responded to us on the weekends. He is very friendly, kind, patient and knowledgable. I would give 10 stars if possible. We recently closed on our new home! A big thank you to him, Osbelia Palacios, Donna Portuesi, and Kearny Bank!
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December 2020 by Eric S.
If I could leave zero stars I would.Worst bank ever. I went to them for this simple mortgage refinace because they offered a great rate. I think it's a bate and switch. They keep asking me for far more information then it would take to get a mortgage delaying the process and asking me for all the information again. They now have mountains of information on me and still haven't finalized the mortgage refinance. This has been going on for months.
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October 2020 by F k
Mike Ellis and his loan department are a bunch of incompetent employees this bank should be reported to NJ Finance Department for deceptive practices. We had a loan application with kearny Bank with an excellent credit and down payment Mike kept loan file for 7 months and every day he lied to my face and asking same irrelevant questions again and again.He should be used car salesman instead of a loan agent if you can’t approve just said so. The buyer and seller lost the home because of this Bank.I guess they may not have funds or make money from loan fees.
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August 2020 by Mobin khaja
Mike Ellis and his loan department are bunch of incompetent employees this bank should be reported to NJ Finance Department for deceptive practices.We had a loan application for seven months with an excellent credit and down payment Mike kept loan file for 7 months and everyday he lied to my face.He should be used car salesman instead of a loan agent if you can’t approve just say so.Buyer and seller lost the home because of this Bank.
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July 2020 by Alex F.
Worst customer service for mortgage application and processing. Marty (mortgage broker) took several weeks after submitting an application to tell me that my debt to income ratio for refinancing 7 mortgages did not get preapproval. I asked what my calculated debt to income ratio was and let him know that I could automatically take out more money in my large IRA retirement funds. However, as expected no response. These same 7 mortgages were refinanced in January 2020 with no problem and I contacted another mortgage company and got approval with no problem and without additional automatic withdrawals from my large IRA retirement funds and a lower interest rate and excellent customer service. My recent middle credit score was 750. Additionally I referred 5 more mortgage applicants to this other mortgage company and told them of my horrible customer service experience at Kearny bank. After reading reviews at Kearny bank related to mortgages I am very glad I didnt use Kearny bank.
