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October 2023 by janeahila Ivyjanet
I recently had the unfortunate experience of being involved in a collision that left my Tesla in need of significant repairs. After extensive research and recommendations from fellow Tesla owners, I chose Collision Restoration.I was impressed by their professionalism and commitment to excellence. Their communication was prompt and clear, providing me with a detailed estimate of the repairs needed and an estimated timeline for completion.They assured me that they had experience with Tesla vehicles and were well-versed in their unique repair requirements.The quality of work performed on my Tesla was nothing short of outstanding. Not only did they restore it to its pre-accident condition, but they also took the time to perform a thorough inspection, identifying and rectifying minor issues that I hadn't even noticed. The paintwork was flawless, and the alignment was precise, ensuring that my Tesla looked and drove as good as new.Throughout the repair process, I received regular updates on the status of my vehicle, which kept me informed and reassured about the progress being made.They even went the extra mile to give me loaner vehicle.I highly recommend Collision Restoration for their exceptional collision restoration services, especially for Tesla owners. They don't disappoint you.Services: Steering & suspension repair
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September 2023 by Nadia Belverio
They were the most professional team I have ever met in the repair space. Their restoration was flawless as well as giving my car a beautiful wash and shine on the entire exterior. I would recommend their shop to anyone who does not have a mechanic that they trust already. After meeting the owner during my car pick up, it was evident he cares about every single person and car that comes into his shop.Services: Painting
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September 2023 by Anthony Disano
Everyone here has been super fantastic. I have brought a few car here now and every time, the job was done over the top, better than expected. I can’t say enough about them. They promise fantastic, and over deliver amazing! Thank you!
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August 2023 by Bhargav Desai
I carefully considered various body shops, including a Tesla one, before bringing my Model Y here (Note these guys are Tesla Certified). I waited almost 7 weeks for the parts, and once they arrived, my car was fixed up even better than when I got it initially from Tesla. The paint job is seamless, and my bumper now matches the rest of the car perfectly. These folks really back up their work, and while nobody's perfect, they come pretty close and stand by what they do. They were able fix the gap in my trunk which was "Within Spec From Tesla ?".When I picked up my car the first time, I noticed an issue with the rear glass. Eddie took a look and assured me they'd fix it ASAP. They addressed all my concerns, and now my car looks like it's brand new again. I had an appointment with Tesla, but I waited an extra 2 weeks for Collision Restoration because I trust their experience. I saw their work firsthand during my initial visit.Nicole was a big help, arranging rental car details and being flexible with my pickup times due to my busy work schedule. Glen and Chris were on top of my insurance claims, so I didn't have to worry about a thing. Eddie, the owner, clearly built this business through hard work and dedication. He didn't make excuses if something wasn't up to my satisfaction. Also, even though there were closer body shops, I chose to drive 2 hours each way to come here, and I'm glad I did.Also as a small token of appreciation since i had to go back for the glass (only took a day or two more), they went above and beyond to fix a dent on one of my doors which was unrelated to the accident.Services: Electrical repair
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August 2023 by Erik M
After getting rear ended at a very high rate of speed, I had serious doubts my vehicle would ever be the same. I reached out to Collision Restoration and spoke with Nicole, who was nothing short of amazing and made the process as seamless as possible. The owner Eddie is also a car enthusiast and great guy who takes alot of pride in the work that his shop produces. Pictures are worth a thousand words, take a look and judge for yourself.
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August 2023 by Bonnie K.
BEWARE!!! In my opinion, this is not a 5 star place. I brought my new car in for a quote, and was told it was going to be around $5000. They planned on taking the car apart and repainting what needed to be done. Luckily, the owner was there and came out and told me that they can do something called Paintless dent repair. That will make the car look almost perfect while keeping all the original parts and paint. After traveling over 60 miles for our scheduled repair and renting a car, Glenn looked at the vehicle and said he could not do the repair. He said it was impossible. He said it would have to be the $5000 job. I reminded him that the owner, Eddie, said they can do it. Glenn replied that "Eddie does not know what he is talking about". Also, Nicole at the front desk was rude when we walked in, for no apparent reason. She made us feel very uncomfortable.Afterwards, I called Union Collision to do the painless dent repair and the car looks beautiful. They completed this job within a day while Glenn said he needed 2 days.Realistically speaking, my experience proves that Union Collision has the talent to complete a job that Collision Restoration could not complete. If you are looking for a 5-star place, contact Union Collision in Union NJ. Check out their reviews. They truly reflect their talent.
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July 2023 by Ray Eason
Some crazy piece of debris on the Garden State flew up from the wheels of a tractor trailer and left a 10 inch scratch on the hood of our Model S, which is black so it was very visible. The highway debris also scratched the windshield as it was flying by.Took it to Eric at Collision Repair for an estimate. I will never — and I do mean never — go anywhere else. Eric was amazing. He was clear, honest, transparent, and didn’t try to upsell into expensive but ultimately unnecessary repairs. This happens a lot in your typical repair place (example: 1 flat tire last year and the local repair place tried to persuade us to buy a set of 4 new tires even though 2 of our tires were only a few months old)You know how you always hear older people say, they don’t make this that or the other thing like they used to? That’s Eric. Truly looking out for your best interest because he knows that a good and strong relationship is worth more than a quick sale. Given the culture of the place, I would drive here from a great distance to get their help.
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June 2023 by Sona Roy
The best repair center I’ve ever been to with incredible repair work and professionalism. I had just moved to NJ from MA, and I was hit by another driver and the right side of my car was scratched and dented. I was prepared to wait a few months for parts and labor (as is normal for Teslas in MA), but imagine my surprise when they ordered parts and completed the repair within a few weeks. The quality of the repair (my car looks brand new!), speed of the turn around time, and the professionalism of the team at Collision restoration means my entire family will be going to them for any future repairs.Thank you Nicole, Eric, and Eddie for your help.
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June 2023 by Parmeet Bhatia
Excellent customer service and quality of work!I had major repairs on my Tesla Model 3 owing to 3 incidents both in the front area and rear sides, but after I received my car it looked like right out of the showroom. The outer finish and the aesthetics were beyond my expectations. As a complementary service, they even cleaned from the inside and the seats and steering wheel were nicely wrapped in plastic. More importantly, they were on top of providing excellent communication, timely service, and an amazing customer experience. I would recommend their body shop without hesitation.Last, but not least, Glen (my main contact for repairs), Nicole (administrator), and Eddie (the shop owner) are great people to meet and I always had a good time talking to them :)Services: Auto body & trim repair
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June 2023 by Vincent Wong
A little out of the way but def worth it. Tesla Model 3 bumper was dinged and scuffed up randomly in a parking lot. Called around a few places in northern NJ and was given the runaround. Called Collision Restoration, brought the car for them to take a look, they dealt with the insurance, called me to schedule to bring the car in when part arrived, gave estimated days to complete the job. Smooth, efficient process from drop off to pick up, great service, friendly staff. Can be a bit of a wait to get your car in though, had to wait 4-6 weeks. No wonder there are so many Teslas there! Staff also mentioned they’ll be a certified Tesla service center soon too for anything maintenance related. Awesome job guys! Thank you! will def return for maintenance when it’s time
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June 2023 by Sean Hickson
I recently had the pleasure of working with Collision Restoration to repair my 2022 Tesla Model Y after running over a truck tire in the middle of the road. From start to finish, my experience with this auto body shop was nothing short of exceptional.First and foremost, I must commend Nicole for her outstanding customer service. From the moment I arrived, she greeted me warmly and made me feel at ease during what was undoubtedly a stressful time. Nicole was attentive, knowledgeable, and went above and beyond to answer all of my questions. Her friendly demeanor and willingness to assist made the entire process much smoother.Throughout the repair, I had the pleasure of working with John, who was the technician assigned to my vehicle. I cannot express my gratitude enough for his meticulous work and dedication to restoring my Tesla to its original condition. John's attention to detail was evident in the flawless repair job he performed, leaving no trace of the unfortunate accident. He consistently kept me informed about the progress of the repairs, ensuring that I was well-informed and reassured throughout the entire process.The communication at Collision Restoration was truly exceptional. Whether it was a simple update or a more complex discussion about the repairs, I always felt like a valued customer. Their prompt responses to my inquiries and their willingness to address any concerns promptly were remarkable.In addition to their outstanding customer service and communication, the quality of the repair work was top-notch. The results spoke for themselves – my Tesla Model Y looks as good as new! The team at Collision Restoration demonstrated their expertise and commitment to delivering exceptional results.I highly recommend Collision Restoration to anyone in need of auto body repairs. From their friendly staff to their meticulous workmanship, this shop has exceeded my expectations in every aspect. I am grateful for Nicole's warm and welcoming demeanor, as well as John's exceptional skills and attention to detail. Trust Collision Restoration with your automotive needs, and you won't be disappointed!Thank you again, Collision Restoration, for providing me with a stress-free and exceptional repair experience. You have earned my highest praise and utmost respect.Services: Auto body & trim repair
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May 2023 by Sid R.
Just got my Tesla Model Y repaired. Excellent customer care and technical support from the entire team at Collision Restoration especially Nicole who shepherded the entire process with Eric, Laurie and Danielle. Very fast quality care in two days. Eddie the owner was very personable and made sure I was satisfied. Strongly recommended. Sid Roy Short Hills, NJ
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March 2023 by Angela Thomas
My 2023 Tesla Model 3 AWD sustained significant damage to the back rear. I was hit while parked 2 days after getting my car. The other vehicle hit me directly where the charge port is located. There was extreme structural damage to my car. I read reviews on this shop and brought my car to Mr. Ed. Although he had a lot of cars already to repair, he helped me during a very difficult time! My car now looks as good as new! Nicole was also very helpful during this process! The entire team at Collision Restoration is skilled and welcoming! Thank you for helping me!Service: Auto body & trim replacement
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March 2023 by Mike Abrams
The best in NJ. Nicole & the whole staff were phenomenal, my car looks brand new. Just got it not even an hour ago & I’m amazed at the work. 100% legit & professional. Will recommend to any & everybody. Thanks again to them.Services: Auto body & trim repair
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February 2023 by jordan golusinski
I read online that this is the #1 certified Tesla repair shop in New Jersey (and somewhere top 10 in the nation) and after my (extensive) repairs, I can see why. A huge THANK YOU to Eddie, Eric, and Nicole for a timely fantastic job on my repairs. Within a days of dropping my car off with no notice to them, they communicated with my insurance, I received an estimate from Eric, and he informed me of my estimated out date. As the parts shipped in, Nicole kept me up to date on the status of my repairs. The repairs ended up being competed early, 4 days before the estimated out date! Such a big repair job and it came out perfect. Picking up my car was like when I first got it (they also offered me breakfast & a water). Nicole walked me out to it to ensure I was happy with the job and I 100% was. Steering wheel wrapped in plastic, paper “Thank You” mats on the floor to keep the car clean and it even had that new car smell again (I had spilled coffee all over the interior during the accident). Just an outstanding, over the top job. I have found my shop for any future repairs and will happily be recommending them!Services: Painting
