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July 2024 by Moamen S.
They are absolute life savers , My cat Zizu was feeling under the weather after trying out a new type of cat food for several days at this point which got me very concerned . I looked up the nearest Cat Hospital near me and Lincoln Ave popped up . The staff reassured me that everything will be ok and within a few visits , Zizu was better in no time . Can't thank these guys enough :)
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July 2024 by Jon Y.
Recently I cut one of our cats claws too short and it would not stop bleeding, try as we might. I called LAC&DH after hours, left a message and received a cb within 5 minutes. Dr.El-Akbawy told me what to try and call back if it didn't work, which it didn't, so I called back. I asked him if he could recommend a 24hr hospital but he just told me to meet him because they would charge $200 just to get in. Within 15 minutes he met us, took care of our cat, wrapped him up and sent us in our way! They called the next day they called to see how it was going and when I asked what the charge was, I was told no charge! We are so very appreciative and sincerely grateful -I wouldn't hesitate to recommend LAC&DH to anyone- thank you so much Dr. E!!!
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April 2024 by Thomas P.
Place is full of gaslighting individuals. The Dr. and Michelle at the front desk hurt my cat. Gave her wrong treatments. The visit was for gas. They tagged me as speaking vulgar when really I was getting upset over them manhandling my cat. I went to get her stool sample tested. I needed the one person Tom to handle my cat. Over phone they didn't tell that would be a problem. When I got to my appointment there was no Tom. The woman who was available handled my cat wrong and dumped her on the examining table causing her to flip out like I warned. Michelle then comes in and had my cat in a choke hold pushing my cats chin down causing bleeding. My cat was stressed beyond imagination pulling as hard as she could to get away. They then used anesthesia and gave my cat an X-ray quickly. (Not by my request or urgent need) Upon returning showed me a $950 dollar bill to which I had to decline my original reason for going and pay for their mistakes and mistreatments just to get my cat back. I ended up paying $650 for X-rays and not be able to afford to get stool tested. Went for gas and brought stool sample with me for testing but left with pointless X-rays.
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March 2024 by Romisa S.
HIGHLY RECOMMEND!! I've been coming to Dr.Elakbawy for 3 years now. He took care of my first cat, Simba. Now my sister & i adopted brother kittens, Dinho & Miso, and i'm so happy to have a vet like him. His expertise is absolutely amazing and comforting. Great staff. Great availability. Great prices especially with all the increase in corporate vets, as a young cat owner I'm glad to know i can lean on this clinic for anything for my babies!!! Thanks team!
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March 2024 by Libi S.
If you care about your pet go someplace else. No wonder there are more than 12 negative reviews against few not so great. They should be closed by now. They do not even care about your pet well being The Vet just have a big dollar sign on the forehead. Careless, liers they are not technicians, they are just people who are hired to clean eg: John, and two other guys that I bet do not even have a high school diploma, and another guy whose name is Pablo, who knows if he is graduated from College he is just a so called Angeologist, according to him he sees angels, And we leave our beloved pets on their hands, we trust these people without knowing them. Big mistake, pets are mistreated and the cages are filthy. Please do not expose your pet to mistreatment and to other sicknesses.
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December 2023 by silvia s.
My family used this practice when I was growing up. They were always decent and reasonable. I have now moved back to the area as an adult, with my own family, and thought to try them out again. They are a complete waste of time and completely money hungry. Our veterinarian in Manhattan was no where near the cost we paid for this joke operation and the main point of conversation was not based on money and what added tests they can extort you into running so they can get more money out of you. I don't even think they ran the tests and even after paying for the initial visit all they could ask me is whether I paid upon entering the facility to drop of stool for a test. They could care less about why you are there and the wellbeing for their pets. Only care about the money. Perhaps they could renovate a bit with the insane costs they charge! It looks run down and shabby. If you care about your pets don't waste your time and money by coming by here. They will take all the money they can from you and not do anything for your pet.
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November 2023 by Issam Eljitan
Dr. Akabawy is an amazing vet. I have 4 cats and I always go to him when they get sick. He is very knowledgeable, the staff is super friendly, and it is all around a terrific experience. Highly recommend!!
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November 2023 by Romashka B
Excellent Care at Lincoln Avenue Cat and Dog Hospital for Kitten SpayingI recently visited Lincoln Avenue Cat and Dog Hospital to have my two female kittens spayed. The clinic was clean and welcoming. Dr. El Akbawy stood out with their professionalism, clearly explaining the procedure and showing genuine care for my kittens.Both kittens recovered beautifully post-surgery, thanks to the clinic's detailed care instructions and follow-up support. I'm grateful for the exceptional service and can recommend this clinic to anyone seeking compassionate and professional veterinary care.
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October 2023 by Moe A
My experience here was phenomenal; from the moment I walked into the hospital it felt incredibly comforting & the staff seemed so happy to work there. Needless to mention, they took such amazing care of my kitten! They treated her incredibly well & took such good care of her right away. Dr. Elakbawy was amazing! So knowledgeable and reassuring. As a new pet owner I’m glad I’ve found a place like this to take my kitten whenever she needs a vet, knowing they’ll take such excellent care of her. Thanks to all the staff!
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October 2023 by Tiffany Morel
I had to take my son Kona, my beautiful multi color striped short haired tabby. After a long weekend of emergency rooms and no solution. Kona needed immediate surgery. I arrived at LACH where I was treated with kindness, understanding and respect. I’m super grateful for this hospital Dr’s. , the techs and staff are amazing. No wonder this hospital has been around for so many years it’s a staple in the community. I wish it many more successful years serving the it’s residents.
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September 2023 by made purple
carry. I love a dog in a very bad condition, they told me that I had to hospitalize her for 3 days. I had already informed them that she had an infection because I had already gone to other hospitals and doctors stayed with my dog. For 3 days, they gave her back to me, and worse, she couldn't walk anymore. I felt less heavy and I was in a very bad condition, it's still the same and they didn't help me or tell me anything else, the same thing that I told them that I had an infection. I'm afraid of how my baby could have spent the night there and I feel like they just stole all my money. For no help ?? she still bad
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September 2023 by John Binetti
I am not happy at all with the service provided . If you are going to double book or if you are short staff why not tell your clients that so we can schedule for another day . I even said to them when I was booking the appointment I can do Monday if that’s better . You are not dealing with humans Cats are very sensitive my cat gets very stressed when I have to bring him to the Vet . Why keep us waiting for almost an hour then bring us in no vet is in the room . All I wanted was a wellness check up and nails to be trimmed. I got none of that . They weigh my cat talked about shots and blood work and then she walks out of the room and doesn’t come back . Mean while my cat is now out of the carrier and freaking out . And wait wait and wait while my cat it totally stressed out . If anyone understands cats you can’t do that . If you bring the cat in you have to start checking the cat right away . Some cats can’t handle a long time waiting which is what happens today . It shouldn’t take an hour just to be seen and then another 15 min for where ever this woman went while we were in the exam room waiting again . I don’t know what happened to that place but it is not run like it used to be and I’m not comfortable bring my cat there anymore . Learn how to book your clients and be mindful when you finally bring them in the exam room to start the exam right away . I should have had the wellness check up and his nails trimmed in 20 25 min not waiting an hour and then waiting in the room and the tech leaving never to return . I had better service from this place during all the Covid restrictions. I don’t normally give negative reviews but this is a animal clinic and these reviews do two things one they give possibly new clients or existing clients and idea of how this place is run and two gives the management feedback on how to improve there service. I hope this is helpful and this place takes a good look at how it’s being run and makes some much needed improvements.
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September 2023 by Candice C.
DO NOT COME HERE! I was told multiple false information. I had moved from Hawthorne and went to another vet near my new town. They told me I could've BEEN have my cat neutered. They do not know what you are doing and YES other reviews are true when they say that they take your pet to a room and they come back with a bill. OH AND OVERPRICED!!!!! Mind you this is my first pet so I did not know better but now I do. Don't waste your time. And when I had called to receive all of his history, the front desk told me that he was only there twice when he was there more times. When I had informed them that he will not be attending any longer, they did not bother to ask why or seemed to even be concerned. Seriously don't come here. They don't care about your pets, just money.
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July 2023 by Dom Chirico
Had a last minute appointment scheduled for my dog Oreo for a bite wound and the staff was very professional and friendly. Everything went well and Oreo should be good as can be after he recovers !Would definitely return again for any vet care needs!
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July 2023 by Salma Harfouche
I've been meaning to get my rescue cat spayed however most places were not taking on new clients or charged insanely high - or just never called me back. Not only did LACH call me back the same day but they booked a pre-op appointment for the following day and scheduled her surgery for the following week. She also needed shots, which she got done today, and since she has been through abuse she is VERY ANXIOUS and thus very hostile. They handled her with the utmost care and patience (it took them 20 minutes to get my cat in a blanket and the female tech was phenomenal with her). The cost for pre-op services, all her shots, fecal testing, and a few other services were honestly not bad considering everything that needed to be done (not even close to 1K) and the spaying cost was also extremely lower in cost compared to what other places were quoting. I will be reviewing them again once she finishes her surgery but as of now the experience has been fantastic.
