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May 2024 by Daniel Bernstein
I had a check engine light on my van, so I brought it to Sumser for inspection. They quoted me nearly $7,000 for a sensor repair. I opted not to proceed with their services due to the high cost. Despite this, I was still charged over $200 for diagnostics. Instead, I took my van to a mechanic in Closter who fixed it for $950.
While I can't provide a review of Sumser's services, I advise others to exercise caution and seek alternative quotes before committing to repairs at their facility.
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October 2023 by Steven Brick
Working with Auto Sumser in Fair Lawn, NJ, was truly a remarkable experience. Their professionalism and expertise in servicing my Audi A6 left me thoroughly impressed. Not only did they excel in the technical aspects of the job, but their dedication to ensuring a seamless interaction with Geico, my insurance provider, was commendable.From the moment I called Auto Sumser, I was treated by a friendly and knowledgeable team. They carefully assessed the issues with my Audi A6, explaining the necessary repairs in a clear and understandable manner. Their transparency and willingness to answer my questions instilled confidence in their abilities.Auto Sumser's technical prowess was evident in the meticulous work performed on my car. They demonstrated a deep understanding of Audi vehicles and executed the necessary repairs with precision. The results were nothing short of outstanding, and my Audi A6 felt as good as new.What truly set Auto Sumser apart was their seamless collaboration with Geico. They took it upon themselves to liaise with the insurance company, ensuring that the necessary paperwork and approvals were expedited. This relieved me of the often daunting task of dealing with insurance claims and made the entire process remarkably hassle-free.In retrospect, my experience with Auto Sumser was a testament to their commitment to customer satisfaction. Their professionalism, technical expertise, and ability to facilitate insurance claims made this entire experience not only great but also stress-free. Auto Sumser's dedication to their customers, combined with their automotive expertise, is indeed commendable, and I would wholeheartedly recommend their services to anyone in need of top-notch automotive care in Fair Lawn, NJ.
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September 2023 by Pawel Brozek
Jim and Virgil at Auto Sumser Inc are incredibly expirienced in their trade, honest and on point price wise. Did some Google search and based on their great reviews I took my Odyssey for a service there. It runs like a cheetah and stops like a buck again and my bank account is still intact! Will definitely recommend them to my friends and family.Services: Transmission
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September 2023 by Demetre Gratiashvili
The best shop in the town!
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September 2023 by CJ G
Decided to give them a try based on the professional appearance driving by. My instincts were not wrong, they do good work and treat customer cars with respect. I've brought 2 different BMWs to them over the past few years and have always been satisfied - and the one time there was an issue, they were quick and fair in rectifying it. Will be a customer for life.Services: Steering & suspension repair
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August 2023 by Dan Reiser
Extremely helpful service, went out of their way to help me when they didn’t have to. Thank you so much!!
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May 2023 by Moshe Hanan
Fantastic small shop. Jim and Virgil explained what they were doing, what my options were, and how much it was going to cost. Sumser will be my go-to auto shop going forward.
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May 2023 by alexandra z.
Phenominal service! Had an oil change for my Porsche Macan. They are located down the street. Very friendly, responsive and timely.
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February 2023 by Taylor Sumser
Great, small family owned, small business. They show genuine care for your vehicle needs!
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May 2022 by Mukesh Malkan
Virgil was honest and sincere.he immediately attended and temporary resolved my tire problem. He refused to accept money which I offered. He was true gentleman and won't hesitate to refer him business.Service: Tires
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March 2022 by Carisa DeKalb
Virgil was super great - communication wise, timeliness, overall transparency - all around the best neighborhood mechanic around. He knows what he's doing with your car and what fixes are best / worth it. Awesome team - would definitely recommend to anyone looking for a reliable and honest mechanic!Services: Auto engine diagnostic
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March 2022 by Car Mo
Very knowledgeable guys that know how to fix car's. Reasonable pricing too for the work performed.
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January 2022 by Martin Lipeles
I recently moved from California and I had to register my car here in New Jersey. When I registered it I was told that I needed to have it inspected. I chose to take it to a state MVC. They told me that it failed but the reason was just a big number. I elected to take it to Auto Sumser which appeared to be the right place and was much closer to home. They figured out what was wrong and fixed it. The cost was not large and they drove the car back to my house all inspected and stocked. Next time I will go there for the inspection.
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January 2022 by Fast Times
They pick and choose who to do business with, if your not an upscale person then go one more block down to the next shop
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May 2021 by Borsy zoltan
Top notch customer service,Car was always fixed on time ...I can only recommend them...
