-
April 2024 by Kellie Hullfish
I cannot say enough great things about Brett at Campus Town at the TCNJ Verizon store in Ewing, NJ. I have been going to this location for several years and have been lucky enough to have Brett help me each time. He is extremely helpful, knowledgeable, patient and I highly recommend him. It is awesome to have this location near my residence. I’ve been to other Verizon stores and do not get the personal care I can get here. Brett is a great guy and this location is my go to anytime I have phone issues. Thank you Brett!!
-
March 2024 by Keith ODonnell
The store manager was great. When the store was busy he was able to multi task and take bill payments and still help me without any inconvenience. Excellent customer service. Been there a few times always great ?
-
March 2024 by Jill
My boyfriend had a problem with his Samsung. We went to this Verizon store and Waqus Asghar, the store manager took care of the problem, made sure everything was working for him, took care of two other customers AND lowered my cell phone bill by nearly 60 dollars. He and this store are great
-
March 2024 by sabrina loiseau
My experience was nothing but excellent today at version with the help from Julio! He was the only one working and he was multitasking so well… this was by far my best experience getting a new phone..
-
March 2024 by Ruben Vaquer
If I could leave zero stars I would, dont ever go here, the store manager Waqas Asghar is the most disrespectful person Ive ever met.
Visited verizon with the intention of exchanging my Iphone 14 pro max, because there was some type of hardware issue. Waqas Asghar the apparent the store manager welcomes me and another customer when we enter. He asks what was wrong and I tell him my phone has been overheating… his response is then “try hard reseting the phone”.. and politely I tell him I dont think hard resetting the phone is gonna fix the issue because the phone is overheating.. he then responds “well we have aren't technicians” and that definitely wasn’t a nice way to respond but I just let it go and tell him “I just wanna see about a replacement” then patiently waited for him to assist the gentleman who had entered first. Prior to entering me and said gentleman exchanged small conversation and while he was attended to by Waqas Asghar me and the gentleman had exchanged conversation again. I would say I have an above average knowledge of how most technology works.. from phones, to computers, and even electronic equipment. I have years and years of experience with fixing and diagnosing problems so with this particular problem the only solution was replacing the phone. With that being said.. while the gentleman was with Waqas he leaves to grab a new phone for presumably a upgrade.. and while the gentleman I entered with was siting there says his phone was cracked and I told him that Iphones tend to be really fragile and we were just exchanging conversation through the process of his upgrade. Waqas comes back with his phone and while he was setting it up the customer tells me his charger port had gotten damaged so I recommend him a otter box like mine because it can protect the phone from moisture and Waqas rudely interrupts me and says “will you mind your business, this is my job and this is my customer, this is not your job” when all I was doing was recommending a case that they sell, so he would have something to protect his new phone but I dont react and ask for his card and leave the store. This is no way to talk or treat someone especially when I did nothing wrong. I will never be coming here again
-
March 2024 by Milord Jacques
I can’t recall his name, but it was an awesome experience.
-
February 2024 by RITADO DHL
I love their customer service, what a team. ! Very impressed they take time to listen to you and even help you if your not that technological with your new gadget. their close to me, best Verizon in store
-
February 2024 by Nikhil Khasnis
I have a Verizon store 5 minutes aways, but drive 30 minutes to this store because I know Waqas will provide the best service.This time was no different. Last time, he helped me move to Verizon and this time to upgrade. Managing trade of 4 phones and upgrading them was easily (and quickly) done by Waqas and Julio.As long as I am using Verizon service, I do not see myself going to any other store.Needless to say, I highly recommend this R-Wireless location and the good folks working there.BTW, the location is a plus. Good food joints in the same complex.
-
February 2024 by Mike Kerr
Waqas & Brett were both very helpful. Great service. They made the process of getting a new phone an easy one. Would recommend this place to anyone.
-
December 2023 by David
Great customer service nice staff very helpfull
-
October 2023 by Luis Mendez
Great customer experience from the staff!Julio was very helpful, knowledgeable and efficient. highly recommend
-
July 2023 by Harriet Toh
Alright people working here
-
July 2023 by Janet Beyrouty
Bwat customer service
-
July 2023 by GeorgeH Hefelle
Friendly, Knowledgeable, Efficient..great experience. Highly recommended!
-
May 2023 by Donna E.
Once again I had the pleasure of stopping by the Verizon store in Ewing, TCNJ campus and I was fortunate to find Brett Hoffman behind the desk. Having worked with Brett before I was beyond delighted to see him and he did not disappoint. He resolved my issue by listening carefully to my needs and very quickly was able to explain what was needed. He answered all of my questions and addressed my concerns. His degree of knowledge and his ability to provide the necessary information to make good decisions is extremely important, especially for those of us that are not particularly tech savvy. He is a pleasure to work with. He is a good communicator, very patient, helpful and an awesome customer rep!! Verizon should be as pleased as I am grateful. Thanks again Brett!
