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February 2024 by No Chin87
rudest and most incompetent pharmacy staff ive ever seen. takes forever to fill a medication. god forbid there is an issue with the insurance because they will not call you and let you know so that some other solution can be found.
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February 2024 by Nashaly Alvarado
Very good costumers store always clean people always nice love this store ?
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January 2024 by Amy Wasche
Literally never go here please. They’ll ignore your calls all day, get meds ready that you didn’t ask for and argue the point, and close the drive thru anytime they feel like it even if they’re not supposed to and then they’ll lie and say they don’t have staff and you go inside to employees just standing stupidly. Gross.
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January 2024 by Lynda
Convenient and friendly staff
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December 2023 by Alina
During my recent visit to the pharmacy, I presented a discount card due to a temporary lapse in coverage for my son's medication. While inquiring about applying a prescription savings card for the prescribed medication, I was informed it wasn't an exact match and wouldn't reflect accurate pricing. Unfortunately, the pharmacist did not offer any further assistance in verifying or correcting the medication name or suggest alternative options for lowering the cost. While the final price was near full price, what was most concerning was the lack of initiative and proactive effort to identify the best price options for my situation, which is what I would expect from a healthcare professional during a medication consultation. Subsequently, I independently found an alternate discount program on GoodRx which would have significantly reduced the cost. This experience fell short of the standard of care and client advocacy I believe should be expected in a pharmacy setting.
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December 2023 by Emilio Rodriguez
The worst.
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November 2023 by F R
They let me in last minute to pick up water and I’m forever grateful! I usually interact with Tim but besides him… there was a woman who assisted me and how kind she was. She even went as far to get the neutrogena wipes for me. It’s acts of kindness like this that just make me believe in humanity again. Thank you
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August 2023 by DayQuan Crenshaw
Hands down the worst pharmacy I’ve ever been to in my life. I have never had a prescription go smoothly. They do everything in their power to make it a terrible experience. Please hire a completely new crew, this pharmacy was nice years ago.
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May 2023 by Ty Butler-Lovette
This is the worse pharmacy ever. I have been on hold for so long. Then they picked up the phone just to hang it up. The whole pharmacy department need’s training.. I have been trying to contact someone for two days now and I even called the front store to see if they could help. My doctor office has tried reaching them as well. The district manager better get it together before they have a lawsuit filed against them. Peoples need there medication. They play to much back there.
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May 2023 by Kristen Kidd
BEWARE: Pharmacy does not close at the right time. Plan on getting there at least a half hour early because they will leave early and will not give you give you your medication.
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April 2023 by Umer Haq
I am regular customer of cvs . I love to shopping all the time. Today I took service of passport pictures, cashier Sumira help me. I love it , she is so nice to me , great behavior, nice smile and perfect customer service, I love it . Thanks again Sumira for great service . I love to come again . I love cvs ❤️❤️❤️♥️♥️♥️
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November 2022 by Jasmin
The store itself is decent. But the pharmacy es pésimo. Every time I call the pharmacy department minimum two hours wait. But yesterday I was on waited for like three hours and no one picked up. I understand that people are busy but three hours ?! come on.
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September 2022 by Randal Kalmikoff
The only reason I'm giving this store 2 stars instead of 0 is because the front store staff is wonderful; the pharmacy staff is atrocious. I've had to use this pharmacy because of insurance constraints for the past few months, and they have regularly neglected to refill prescriptions that are on automatic refill (and that I have checked, double checked, and tripled checked to make sure are on auto-refill); they do not answer phone calls in a timely manner or at all; they have failed to inform me of issues with prescriptions until it's too late for me to do anything about it in time to prevent missing multiple dosages; they have failed to pick up even after I have called the front store and asked them to transfer me to the pharmacy after having been on hold for 15, 20, 30 minutes; they have failed to return my calls after I've left voicemails; and they have failed to address any of these issues after I've directly spoke with the head pharmacist multiple times. Their lack of consideration for clients is horrific, and I hate to imagine how many other clients have had similar experiences to their own detriment.A HUGE thank you, however, to the front store staff who have gone above and beyond to deliver messages to the pharmacy when the pharmacy staff has failed to do their job.
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June 2022 by Harry Semler
Ordered a canvas print for a birthday gift and was texted it was done at noon. It's 8pm now and the manager said "yeah I probably should have called you its not ready" . Terrible service.
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May 2022 by Nona Tre
If you know you don't have a medication in stock, especially a medication that is TIME SENSISTIVE, like COVID meds, then why not tell the customer early on that you don't have it? When the customer arrives, why not tell them they can get it at another CVS? Once we demanded the answers and they finally told us which CVS had the medication, they did not do the simple task of putting it on hold so the other CVS can fill it. Then we get rudeness from the pharmacists(male Desi) when you dare to ask the questions you have every right to ask. People's lives are at stake. Maybe stop getting in these fields where you have people's lives in your hands if you have no respect for their lives. They act like they do you a favor by taking your money. Just gross! CVS clearly does not care about customers or they'd do something about it.