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March 2024
Rough start, I almost missed a mortgage payment. But ok ever since.
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February 2024
It is close to impossible to get live help. I asked to have documents mailed to me 3 times. Yet to receive them for an assumption. They said it would take 120 days to get the assumption done. Now I can see why. You can't even get the documents.
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January 2024
Awful company. Totally disorganized. They have $9,000 sitting in my escrow account because they never paid my insurance. They just let it lapse. And when you call it's almost impossible to speak to a live person. I had to pay the insurance from my own pocket and now I'm fighting to get my $9,000 back from them.
