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January 2024 by CPK Chapelle
The store manager could use a few lessons in basic customer service. Allowing the phone to ring incessantly is disrespectful to not only the clients waiting to speak with your bankers but also to the clients who are standing in the store watching you not answer the phone. Rarely have I ever felt so strongly about someone elses lack of concern for their patrons. I spent 15 minutes in line before Anna (who wasn't even working the front counter) went out of her way to acknowledge my presence with a polite greeting and to ensure that I would be helped shortly. How hard is that? Be better. Be more like Anna.
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December 2023 by Sheila Nau
I deal with other banks and financial institutions. Wells Fargo is the worst and the Marlton branch has no customer service, not even an excuse for customer service.
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September 2023 by Kellyy Warnerr
4/5 people walking around telling you to be patient yet only 2 tellers why can't those people at the desk help the tellers !!!
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August 2023 by Daniel Moise
I am very happy that I went to this location for my recent banking needs. Ingy is supremely welcoming and professional, and Robbie took lots of time to answer my questions, talk through options, and make me truly feel like a valued customer. I am appreciative!
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August 2023 by Amirsaba Motamedi
Not the friendliest staff, and not the nicest branch I've been to, but they did their job ok when I visited.
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August 2023 by LISA ZHANG
I had an amazing experience today at this location. Bill was so helpful and patient with us. We had a problem that was immediately fixed. He also helped us with opening another account. Everything was smooth and easy. He’s the banker to go to if you have any questions or concerns.
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July 2023 by Steve Jones
Don’t believe the hours. They are closed on the weekends. Honestly Wells Fargo is a joke anymore. Closing locations and not open during hours that most people aren’t working. Worlds least convenient bank.
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June 2023 by Melissa Schermerhorn
Closed today, website says open, signs say open
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May 2023 by Jersey Gal
I had my auto loan with Wells Fargo and came here to meet with an officer. She was very professional, helpful and understanding. The branch is very clean and neat. I was very satisfied with my experience at this branch. Like almost everyone else, I seldom come to the bank nowadays, as I do my banking online. I have found their online services to be very user friendly. I highly recommend this branch, if you need some hands-on assistance.
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April 2023 by Robert DiDomenico
It’s a reason why this branch already has only 2 stars as a review. I wish I noticed and checked the reviews before coming here. Been banking with Wells Fargo for 10+ years from Philadelphia to South Jersey locations - never had an issue until I recently moved in the area and chose to come here.Now back to back weeks I’ve had issues with this branch. They’re understaffed. You’ll end up waiting in a line at the drive thru or at the teller every single time for extended period of time without even a lot of people ahead of you. They have 1-2 tellers max some days handling both the drive thru lanes and the walk ins.If you want to be in an out at the bank there’s other Wells Fargo locations in the area that will be a lot more efficient for you.You guys gotta do better with handling the needs of your customers better.
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September 2022 by Tc Mowery
Horrible horrible customer service my disability check was deposited into the wrong account and because I did not notice the receipt when I left the drive-through window they're telling me they cannot fix it for 10 days. This is unacceptable and I will make sure that everyone that has disability i know, to not deal with Wells Fargo
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July 2022 by Rita R.
I was depositing cash for my Corporate employer, alot of cash and I didn't want to walk thru the parking lot with that much cash. They took my deposit, then proceeded to help everyone that walked into the lobby AFTER they took my deposit and didn't process it. The woman who answered the buzzer after I waited 5 minutes watching this transpire was a snarky blonde. She didn't care that I was there prior to everyone else. The woman who was behind me in the drive thru parked in the fire lane, went in and came out BEFORE they finished helping me.
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August 2021 by Asma Ghannam
Met with Jameera and two colleagues to transfer account ownership. Jameera was highly professional, efficient and experienced. She walked us through the various steps and was very customer friendly.
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August 2021 by Guido Iammatteo
Excellent experience with associate banker Jamiera Cook! She was friendly, efficient with my time, and made me feel important.
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August 2021 by Alex s
They refuse to deposit your checks, horrible location