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August 2024 by Jason Holmes
I shipped a package worldwide saver and Alex told me in was guaranteed to be delivered in 2 days for which I paid $117 for a letter envelope and it is now late. When I called about the issue the girl today tells me International shipments are not guaranteed. I'll never use UPS AGAIN!!! I should have saved money and used USPS
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July 2024 by Kevin Stone
Needed a box taped up and they wanted to charge me 2.99 to tape a box. I’m in that store all the time to return things from Amazon and they can’t have some kind of courtesy even the United States. Post office provides you tape. Absolutely ridiculous
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June 2024 by Dalila Dominguez
The staff was very friendly, knowledgeable and helpful!
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June 2024 by Jason “OneLoveLucky7” H
Customer service for mainly one person is terrible. I have been coming here for years. It was always convenient. I am taking my package back. Hello FedEx.
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June 2024 by Bob Gumaer
Horrible customer service and total lack of responsibility on the part of the manager. My wife paid for overnight shipping; the clerk never told her the package would require a signature, which she knew was not possible. The package was rerouted and not available for pickup until 36 hours later. When I sent an email to the manager, I got no response and no credit. This branch is a terrible representation of the UPS brand.
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April 2024 by Tanya Livardo
So helpful & friendly.
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April 2024 by Penni Mandel
I used to go there exclusively. The employees were helpful and friendly. The last time I went I was confronted by a loud mouth man who was rude and not helping anyone. He told customers to do things without any help. Not going back there!
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March 2024 by Michael McCloskey
Convenience and friendly service
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March 2024 by Jason Plevinsky
Very nice experience as always. The two gentleman working were extremely friendly and helpful
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February 2024 by Lance O
Crooks.
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February 2024 by Konstantine Zografos
There was inclement weather and the other local UPS stores all closed early without updating their voicemail or updating Google which you can do temporarily if you close early for the day. Very unprofessional on behalf of the other locations. This store remained opened and answered the phone when I called. They said of course they would be open normal hours until 7:30 p.m. Angela was extremely helpful and I thank them for everything they did to help get my package out. Even though this location is a little out of my way, I will make sure to use them in the future. I will be avoiding the other three locations that didn't bother to update their voicemail or Google.
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January 2024 by N S
Thanks so much to the female staff member who helped me repack my box so that it would actually close, and with a smile on your face ! You went above and beyond and it was appreciated ! Thank you ! It’s nice to see fantastic customer service somewhere !
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January 2024 by Tom Brodbeck
Nothing but the run around. Lost package and they could care less. Do not waste your time with this location. Use a different place for your shipping needs. EDIT: See what I mean... run around... They have my contact information but can't be bothered to reach out. Just please contact us.... Lazy.
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December 2023 by S S
Friendly & professional staff
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October 2023 by Katie Hess
I’m not sure why there are so many negative reviews. This location is just fine. The employees are attentive, efficient, and friendly.
