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May 2024 by Will & Alvi Young
Went to get hot chocolate with my daughter this morning. She opened the cup to find what looks to be oil of some sort floating in the cup and as it cool down the oil seized up the sides. It freaked me out so bad. I took it back for them to just give me a refund. And I'm still unsure of what my daughter ingested. Im not sure if it was a dirty cup that was used or what but I'm highly upset.
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May 2024 by Carlo DiGregorio
All of the food is fresh and
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February 2024 by Greg M.
Fantastic market. Everyone is so nice. Cashiers are friendly and personable. Special props go to the cooks at The Grill. They work extremely hard and make delicious food. Top-notch. I come here all the time. A++
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December 2023 by lee gingo
Rastelli market now owns perfect gourmet. I ordered the potstickers from Qvc. One order is four bags of 25. Hi placed an order of two that would be eight bags of 25. I received my first shipment and I only have four bags. I get a partial refund from Qvc I get my second order and I receive all eight bags I just received my third order and once again I received four bags I don’t understand. What’s the difficult about actually giving somebody their entire order it clearly states 100 potstickers per order that comes in for bags. Period yes I can call back and get things straightened out but I shouldn’t have to
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December 2023 by Julie
This is such a lovely neighborhood store. Fresh grill for breakfast and lunch. I had their hoagies and it’s so good. Everyone is dressed nicely and so respectful. They have alot of nice candies, groceries and selection of gifts. I really enjoy coming here.
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December 2023 by Kerry Traub
A slightly more expensive version of Wegman with worse customer service. The food is good, but when you go to the counter to order, staff will ignore customers and serve other staff members instead. When this happened today at the sandwich counter, the worker just shrugged.
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December 2023 by AnGela L.
I do not recommend ever buying a rotisserie chicken from them. It is small fries out and burnt. I didn't buy this Joe would I ever of bought this, but someone in my household did. 8.99 plus tax for this crap. It's a rip off. 2 lbs? It's like 1/2 pound of chicken. This store find all kinds of new ways to rip people off.
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September 2023 by carol lagerman
I have now purchased a salmon dinner and pasta and meat ballsBoth were spolied! Salmon that was so fishy ,I just threw it in the trash. Meat balls wereso bad as soon as I took a bite I spit it out. Yes up all night on the toliet. 25dollars down the toliet.
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July 2023 by Willie Wetbeard
We had the same experience that Heather did with the deli counter. We came in at 8:05pm and we were ignored, while there were 2 people behind the counter and no signs or tickets saying they were closed. One guy was slicing and the other was closing shop. Mind you they were quite quitting at “their time” and decide after a certain time they are no longer acknowledging or servicing store customers despite the store closing at 9pm. Please hire people who want to service customers in the deli till 9pm and not at their time. Our order was simple too and required someone to scoop a side in a cup. How disappointing!!
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July 2023 by r
Always loved the store and going there with family — until today because I am never stepping in the store ever again.Went there this evening to grab dinner and cupcakes for the family - something we really enjoy doing sometimes given we live close to the store. The guy at the bakery counter was someone who is not usually there. He was deeply unprofessional and lazy and not courteous at all: all the time he was preparing our order he was deeply glued to his phone and took 15 minutes - yes, a total 15 minutes while I was standing right there with my toddler - to pack it, while the usual guy typically takes a minute or two. To make it worse, after reaching home we saw the whole order was wrong, as he packed cupcakes different from what we actually ordered. It’s unacceptable for the fact why the management would even hire such lazy, useless professionals. I hope they never put that guy on the bakery counter ever again so that someone else’s evening doesn’t get ruined.
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July 2023 by Taylor Meise
Excellent store and decent bourbon selection for a fair price. Solid single barrel picks as well! Treat first responders very well as well!
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July 2023 by Heather McGarvey
I had loved Rastellis for many years but no more. Last night we drive all the way up there only to have the most terrible service. Only one person working the deli waited 17 minutes. So then we go over to order dinner guy says we are closed. It's 702. Are you kidding me? So I attempt to explain we have been over at the deli he puts his hands up and walks away. Rude. I won't be back
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June 2023 by Shelby C
Can always get a great meal at Rastelli’s! Love their turkey burgers & quesadillas from the kitchen. I also think they have some of the best macaroons (the fruity pebbles one is my favorite)! A little on the pricer side, but the quality of the food is worth paying for.
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May 2023 by Ryan L
Very nice market. Upscale food and selections. A bit pricey, but worth it.
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May 2023 by Kyle Faraghan
I paid roughly 28$ for a soggy sandwich, and 2 steak tacos that were pretty much as tough as chuck roast. To add, my sandwich didn’t have mushrooms on it, and I paid extra to have them added.Also, I have extensive experience in food service (3 years as a grill cook and as a Service Manager) and I have never seen a group of individuals who abused food the way I saw these cooks treat food. One of the cooks picked a fry out of the basket to eat it, with his hands. He had gloves on, but you never use your hands to taste food in a kitchen, you use utensils to grab the food and then a small portion cup and fork to taste. Cooks are supposed to eat as they make food, tasting, making sure the recipe and flavor are correct, but as I waited for my order, the basket of fries was fried, left out in the basket for several minutes, and then was eaten out of. Doing this defeats the purpose of “made to order” food, and it is not food safe.There was also enough chips to feed a small horse, sitting out, and were not covered. At 4pm, this is typically after peak hours. This is a waste of product; I would not be surprised if these carried over into the next day and were passed off as “fresh.”To add further, I saw a container of popcorn chicken that was presumably frozen, sitting out, not being stored in the freezer. This is what is known as time temperature abuse. The chicken is supposed to be kept cold, not left out in the room to get “room temperature” and then to be re-frozen again.This place has really tipped off, I am officially done with this place. Go to Whole Foods instead.
