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November 2023 by Brittany H
I came here early on a Friday morning and parking was easy and plentiful. They have one kiosk that worked just fine for me. No issues creating in. I had the pleasure of getting the phlebotomist, Chanel. She's great! Normally I'm a hard stick, but she got it on the first go. She was pleasant and good at her job. A+ Chanel! You rocked it! Thank you.
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September 2023 by Max “MaximusUSF12” Sarver
Lady taking my blood had to try both arms. She couldn’t get anything for one single tube on my right and then went to my left. While she was on the left arm needle in my arm she was really digging around. The bruise started later that day but my arm didn’t start feeling pain on it until Friday. I am in the army reserves and they had to take blood this past Saturday and that lady got blood out of my right arm no problem. I will not be going back to this site will find another quest lab.
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September 2023 by lulu hamilton
I waited for three hours. They desperately need more staff. But Malika and Rich were both very kind and patient
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May 2023 by Patty s
Got there for simple blood drawat 2:35 pm. and was greeted immediately with... sorry, Ima spinnin my last tubes and packed up. This place says it CLOSES AT 3 - WTH???? They should not say that unless they post a time for LAST DRAWS. never going back!
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April 2023 by Jessica Fernicola
I always have an issue with Quest but this time was horrible. I arrived 11 minutes late to my appointment and the degenerate lady who works there said I had to reschedule. She said they can only take 2 people every 10 minutes because God forbid anyone should work too hard. I did not go 2 hrs later for the new appointment for my fasted blood test. I will never use quest again.
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April 2023 by Chris R
Malika threatened to call my employer after making me wait an additional hour. Both male (rich he said his name was) and female were giving me attitude and terrible service. I left and will not be coming back to this quest location!
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March 2023 by VJ
Worst experience and wasted my fasting and waiting time.I had a appointment at 8.10 and Checked in at 8. I see two ladies who suppose to take care us, but one is not doing anything for past 40 minutes and I left at 8.45 without test, as both of them didn’t care.
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March 2023 by Kevin Chan
Didn’t make an appointment, walked in. But after 45 minutes waiting, there was no other appointments showing other people checked in, they said that they only do appointments and will not take me.Waste of time.
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October 2022 by Carol Frumento
Their phone number goes to California…can’t get anyone on the phone!
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September 2022 by Michele Snyder
This site is an ABSOLUTE JOKE. I would give NEGATIVE RATINGS IF IT WAS AN OPTION. You walk in, and check in with a computer, there are NO HUMANS to greet you or that care to help you with any questions you may have. I literally was calling "hello?!" Multiple times with no response. I honestly thought I was the only person in the building. I walked past the sign that clearly said no admittance past this point without an employee- but only because no one was acknowledging my request for assistance to quickly be told by the ONE SINGLE EMPLOYEE "you can't be back here! " and was pointed back to the main lobby. Then come to find out this site doesn't take walk-ins any more. The website doesn't say that... and was told "the website won't tell you that information." Absolutely will not EVER go back to this site. They should also consider getting more friendly staff. I've heard nothing but negative comments from people about the staff (possibly the same person) and this site in general.
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September 2022 by Vibha Parmar
This is pathetic center. If we have negative ratings, that is what this center should get. When I checked in, my walk-in appointment was showing wait time of 20 min. Waited for an hour and 20 min as the appointment was getting pushed. Thought it might be due to the fact that there are scheduled appointments already. When checked with the attendant after waiting so long, she mentioned that she would not take me in and she has already mentioned this to my husband. The fact was, there was no one with me and I don't know to whom she mentioned. This is pathetic and the attendant was SUPER RUDE. Not even realizing the mistake of wasting valuable time of customers. Fortunately it was routine checkup for me but imagine a critical situation where reports are needed on priority. The center should kick off such rude staff.
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September 2022 by Melissa Furman
Perfect stick by Eric and he took the time to walk me through everything. Easy check in process in person and I was taken very close to my appointment time. Highly recommend Eric and this Quest location.
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July 2022 by Kelly Barrett
The woman who took us made up fake, illogical policies about Covid to separate me from my child and would not allow his other guardian to help during his draw. She contradicted herself often and demanded a credit card when the screen said my labs are fully covered by insurance. My child could not come in the room during my draw because of Covid policy, but I was allowed in with him ten minutes later. Make it make sense. She tried to upset him to not have to draw his blood. She then took someone else ahead of him when I made us back to back appointments. She did not listen to anything I said or answer any questions. She claimed to know my child better than me when she met him for the first time. She took 5 viles of blood from my 2 year old for 3 standard tests, and it took ten minutes. He was calm and chill. She wasn’t. You can’t get a human on the phone at a location or via corporate. This power tripping child despising person needs to be fired.
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July 2022 by thimobile
I never got her name :( an african american lady took my blood. Painless, quick, efficient. I was in and out within 5-10 minutes. Staff here seem a lot nicer compared to other locations and labcorp. Hope they're treated well.
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May 2022 by Sean Turley
I hate needles and I didn't feel a thing. 15min and I was done. Could not have been a better experience