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February 2024 by Alex s
They do not report thieves who come in their store, and harass other customers. They lie about not having footage of perpetrator and refuse to work with police to locate criminals in our community. Absolutely disgraceful. You should not feel safe shopping here.
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January 2024 by Suitcase Apple
Their staff is usually pretty great but I had an experience with a lady that was beyond rude. She was blonde and middle age/ old. There are a lot of kind workers there but if you happen to run into this lady, I would stay away. She was talking about me blatantly in front of all of the other workers where I could hear and it made me feel so awkward. Although I did not bring the tag with me to the return, it was a simple mistake. It’s not the fact that she was talking about my mistake. I told her that I did not wash them and I only tried them on. She told me that she could tell that they were washed when they were 100% know they weren’t. But apparently she knows me. ?! I understand I made a mistake, but it was her tone and her attitude that made this experience not great.
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January 2024 by Heather Mc
Store was ok but I could do without the creeper
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November 2023 by Ann Margaret
I had to exchange a pair of pants and the manager, Jessie, and staff were so completely helpful, considerate and caring. I’m very grateful.
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October 2023 by Jeffrey rosenman
Okay, pricey yes. But honestly, their mens pants (and these other really comfy pants- I forget what they're called) are without a doubt superior in quality and comfort. You get what you pay for, so...
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September 2023 by Lisa F. Attix
Great store, great clothes.
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July 2023 by stacy Conrad
It’s ok. Love the location in the promenade. They usually don’t have the colors or styles I am looking for so I usually have to order online. . Also they have a restroom meant for customers right by the fitting rooms but it’s always got a closed sign on it. Also one of the salespeople flat out lied about product availability basically saying the product didn’t exist but I saw it on the website right before going in the store so it just wasn’t in stock in their store.
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June 2023 by PokerQ
I love lululemon but this store is something else. Super messy, very unfriendly. I’m leaving to go to cherry hill location now. Wow. I changed from 1 star to 4, it was just not a pleasant experience but I love lululemon overall.
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March 2023 by Richard A.
Was greeted by a super helpful, super knowledgeable, extremely friendly employee named Jeff, made us feel super comfortable and knew literally everything about the leggings, dressing rooms were nice and clean as well as the store. These pants are buttery soft and look amazing! Highly recommend
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March 2023 by Alec Kaczmarek
Awesome brand and helpful employees, Only complaint would be that they never have my pant length in store its normally 32 and 34 but i dont think thats in their control i typically just pick those up on their site and it ships fairly quick.
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January 2023 by Alyssa Lovallo
RUDEST STAFF EVER! If I could give this 0 stars I would. Lululemon is one of my favorite brands, however I will never step foot back in this location. The workers are beyond ignorant, especially for a frequent shopper. They are the furthest from helpful and cannot get a nice word out of their mouths. If you're looking for a lululemon around this area, spend the extra time and go to the lululemon in the Cherry Hill Mall, where they couldn't be happier to help.
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December 2022 by Jane D.
If I could give zero stars I would. I have shopped at Lululemon for years at several different locations and different states I've lived in. This location is a joke. I have never had so many issues with one store in my life. They couldn't be less accommodating. Each time I go there it is something new. The owner of this branch should be ashamed of how they have trained these employees. I understand following policies and rules but also understand we are paying customers. Whatever issues I have with them, I get in my car drive 25 min to a different location and NEVER have the same problem. Save yourself, avoid the headache and frustration, and go to a different location.
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December 2022 by Sandra DeKarski
Great work out attire
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December 2022 by Shivam Patel
Great customer service pretty good clothes. Prices are insane.....
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October 2022 by Gamze Algan
Staff are really caring and smiling. Definitely my favorite store. The store is very clean and orderly. Especially the male store manager is very helpful.thanks
