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November 2023 by Jacqui Filak
I highly recommend burns Honda. Brian was our salesman. I had to bring our two sons with us. Everyone was kind and helpful. Very clean facilty and family friendly. I absolutely love my new car and although this dealership is over an hour away from my house, the next time we're ready to get a different car we'll be going back to Brian for sure.
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October 2023 by Madison Maines
Michael Smith helped me get my new SUV on a time crunch (my previous car was on her last leg!) & was so incredibly helpful, even answering my questions when he was on vacation! He even helped look to see if I was eligible for any discounts and helped me get the best deal. 10000/10 would recommend him. Also the other team members (Dan, Brian, Kristen) were so friendly and helpful throughout the process!
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October 2023 by Himanshu
Needed a new car quick and after comparing rates at several nearby dealerships, this one offered the most competitive interest rates. The process was smooth and the staff (shout out to Dan Park) was attentive to my preferences. A definite go-to for a new car purchase.
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October 2023 by Marie Cucinotta
Always have taken our Honda Civic and older Honda odyssey to Burns Honda for service, and it has always been a positive experience. Yesterday we had to take in both cars for different types of things, and the gentleman at the service counter, could not have been kinder. He explained everything, assuring us that he would make sure that both vehicles were in good running order. His complete honesty was beyond appreciated. His communication was spot on. Because of Ryan, we took our Toyota sienna in for an oil change. I know that is very unusual to go to a Honda dealer with a Toyota, but we trust gentleman like Ryan so much, that we feel we are in excellent hands, and we surely are. Sometimes it is hard to build a trust with auto mechanics and service people, but Ryan has gained our trust. We will continue to recommend Burns Honda, for many many years to come. And a thank you to Ryan, for being so honest when it comes to our vehicles.
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October 2023 by Jason Remillard
I want to come on here and submit a new review from my most recent purchase with Burns Honda. I was in need of a car and I knew exactly who to reach out to for the best experience possible, Ed Altman from Burns Honda. When you walk through the doors here you are treated like more than just another customer you are treated like part of their family. Ed Altman has now assisted me with purchasing 3 cars and each time the experience has been unmatched . Ed and the whole Burns Honda Team strive to provide the best service in the industry and I definitely have to say they are crushing it. Jenna the General Sales Manager was very accommodating and helped me out with my check from the insurance company so that we could everything all taken care of that day. As always I recommend Ed Altman and the whole Burns Honda team to all of my friends and family for all of your car needs.
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October 2023 by John Cidoni
In Oct 2022 we purchased my used vehicle from Burns Honda and the pre-owned sales staff and our sales rep Harry were great to work with and made the whole process incredibly easy. This is my second car purchased from Burns. My first car was a new car about a decade ago and both car buying (new & used) experiences were seamless.Approximately one year later we ran into an issue with our used car. On our way to Burns the car broke down and we had to have the car towed in for service.The past few days I was dreading getting the phone call on how much it would cost us to fix because the issue may not be covered by the extended warranty. I literally prayed to God asking for help!!Well Spencer from service called me and said he found the issue but the issue wasn’t covered by the warranty. My heart sank and I didn’t say a word but Spencer quickly said, you just bought this car from us and we will take care of the costs!!!All I know is God is good!!! I also know Spencer is pretty good too!! Actually he was amazing and Burns has gained a lifetime customer in me and my family.Awesome job Burns, Spencer and Harry!! We are so appreciative of your work and we highly recommend them for new car sales, used car sales and now their service department!!!
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September 2023 by Chetna Macwan
I highly recommend Burns Honda if you're looking for a trustworthy dealership that doesn't tack on unnecessary options to jack up the prices of new cars. My experience with them was exceptional. Lewis Alvarez, the sales representative I worked with, was incredibly professional, patient, and considerate, addressing all my inquiries about the various vehicles I had in mind. The purchase process was refreshingly straightforward, and the car arrived in flawless condition. A top-notch experience overall!
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September 2023 by Josh Bradish
Fantastic dealership. Very helpful and friendly. One of the largest selections of inventory I have seen at any of the Honda stores I have visited.Very helpful and friendly service department with a huge repair facility. Great place to get your car serviced.
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September 2023 by Jamie Grimaldi
Excellent professional friendly helpful attentive…Thank you Lisa she was first person I spoke to on phone she is wonderful!!! She told me come in go to express…I pulled in and everyone was great!!! Sergio went above and beyond to get my vehicle serviced and showed me features I didn’t know how to use on steering wheel…I was able to use smart auto to completely cover repair costs and did not have to pay for anything. Thanks again Lisa, Sergio and Burns Honda for everything!!! GOD Bless All
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September 2023 by Daniel Kenny
Milton and Jeff were friendly and helpful, and quashed any skepticism my parents had regarding purchasing a car! My parents were so relieved there was no haggle or hard-sell tactics like what they were used to putting up with at Dodge dealerships. I know I made the right choice switching to Honda; great cars, serviced by great people!
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August 2023 by MK
THIS WAS A REPOST FROM A YEAR AGO THAT NO ONE HAS EVER REACHED OUT TO ME ABOUT - Do not take your car here to the service department ever. All I have had with them is issue after issue. First I took my 2020 Honda for a oil change, which they messed up so badly I had no oil in my engine, oil was all over my car, my car was just dripping out oil all because of a problem they caused. Which the technician admitted was the person who did my oil changes fault. That resulted me being stranded in Pennsylvania & having to get a hotel room because I could not drive my car back to get it fixed because it would destroy the engine. Then I have tire warranty & I needed to get a tire replaced, first they tell me I need to take my car back to where I bought it to get it replaced where that is not the case at all. I spoke to the warranty company you can take the car to ANY Honda dealership & get it repaired or replaced. So I make the appointment at Burns they tell me “oh you have to pay for the tire we are going to submit the paperwork & you will get reimbursed” I call the warranty company for an update on my reimbursement, and the technician never submitted the paperwork. So now I have submit the invoice to get reimbursed when that should have been done over 2 weeks ago. So all in all save your time & money & go to a different Honda dealership.
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August 2023 by Dominic Golden
Burns Honda is the best car dealership I have dealt with. Prior to buying my new accord I had leased my last 11 cars ranging from Audi to Infinity etc. What makes Burns the best is the people working there. My salesperson Dominick was very helpful in my car buying process. Another person who spent a lot of time with me is Dan. Even though, he did not sell me the car, he spent over an hour answering questions the day I stopped in and my salesperson was off. Lastly, the sales manager, Jenna Dubois is amazing. She is approachable, knowledgeable and always available. Turning my Audi A-5 in was not easy but the people working at Burns Honda made the experience enjoyable.
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August 2023 by Alex
I had fantastic experience buying my new car at Burns Honda. Our sales representative, Arthur DiDomenico, was fantastic. Arthur's assistance throughout the entire process was truly exceptional. His kindness, knowledge, and easy-going nature made the experience enjoyable and stress-free. He is also very patient and took the time to go over all of the features of my new HR-V. Both Arthur and Jenna went out of their way to accommodate my needs and to get a car within my budget. I highly recommend Burns Honda based on their outstanding customer service and professionalism! Thank you, Burns Honda!
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August 2023 by Elizabeth Cheer
I pulled off the lot with my new car a few hours ago, and feel compelled to write a review. I am so happy with my car and my experience at Burns Honda. I recommend anyone considering a purchase here to ask for Sales Professional Clarence Hardy. I can’t tell you how much I appreciate him taking the time to work with me and my budget to find a car that works for me. Working with Clarence and the rest of the team at Burns was painless, and I was treated with the utmost respect. My time is so limited, as is the case for everyone I know, and I was dreading going through the back-and-forth process that happens so often when buying a car. I'm relieved to say that my experience was a very pleasant one at Burns. Thank you, Clarence, and thank you, Burns Honda!
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August 2023 by Garry C.
Took my car there for service, simple oil change, mechanic forgot to tighten the drain plug and engine almost ceased up from the oil leaking out.