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January 2024 by Mary Blaetz
Today, I took my car in for much needed service. Everything went really well and I have no complaints. All the service personnel were very nice and made taking my car in a nice experience. I will continue to use them for my cars service. Thanks so much
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January 2024 by Adnan M.Z
Very good placeTook care of me
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December 2023 by AlexSandra Madonia
I know you can save money with local mechanics but the service here is exceptional and I can work in the wait area. Highly recommend this location! ☺️
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November 2023 by Raman Gill
It’s a scam. Before you give your car for service, check the bill carefully. It will have needless items to increase the price which is already overpriced. After service, your car will have issues which were not there before. Do yourself a service and find a better reliable mechanic locally. I had to go as I was new in the area and did not know better.
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November 2023 by Pat Burton
I loved the early check-in at 7am and you don't need an appt. Everything turned out great. I was just in time for me to get my brakes done plus an oil change. Great job.
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September 2023 by Maryann Hallowell
I have always been treated by the service department in Marlton with utmost professionalism. Been going there for years and Rob Regan of the dept has always gone above and beyond every time. I feel he really cares how my car is taken care of. My place to go because of him
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September 2023 by Pritam Roy
If I can give them negative stars ! I went for a flat tyre issue and they were showing off that they are so busy that they cannot do the repairs before eod tomorrow! Had been a Honda customer for 20 years never seen such a poor dealership! Honda should cancel their permit as they are bringing bad name to them ! Honda please care about customer and give permit to better professional dealers.
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September 2023 by Fred Isopi
Watch out for the $15 tack on fee for "shop supplies"! Had a lost keyless entry transmitter replaced & programmed. What shop supplies apply here?? This fee was not included in quoted job estimate = unethical business tactic.
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September 2023 by Janice Y
Awful experience. The blower and mirrors in my car stopped working. Brought it in, took them the whole day to get back to us to say “it’s an electrical problem” which yeah duh. Every stage was like pulling teeth, had to call to bug them for updates daily. At some point they ordered a part that wouldn’t come in for a week. We called when it was supposed to have come in, took them 3 days of us leaving messages daily, then finally when the call was returned the person said he just got back from vacation. So no one else was going to be working on this?? Then when they went to install the part, it turns out it wasn’t needed because there were some burned out wires …. Which means they did not inspect the supposedly broken part before they ordered it, seems like an obvious thing to do. Next car will certainly NOT be a Honda.
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August 2023 by Garry C.
Took my car there for service, simple oil change, mechanic forgot to tighten the drain plug and engine almost ceased up from the oil leaking out.
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July 2023 by Clarence Verdell
Had a terrible experience recently with the service department. I brought the car in and the fuel pump was changed, which went well besides being given another customers keys along with mine, which we have the same car and matching keys....Also was told to come in for service because my parts had arrived. However, it ended up being a mix up. I was not supposed to receive that call or bring my car in. It resulted in me wasting a large part of my day and also inconvenience family members to get back to the dealership to get my car. I'm not one to look to criticize businesses for the hell of it, but you have to be more efficient! I will ne going to Honda of Turnersville going forward.
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July 2023 by Jasmin Toyco
Exceptional service provided, only delay was for the parts to come in. Thank you (Spencer) for getting rid of that annoying and embarrassing noise coming from my fuel door.Service: Auto body & trim repair
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July 2023 by Johnathan Feliciano
Very unpleasant, salesperson seemed like he didn't want to sell us anything. Every question I had, he had to go back and ask the manager. The manager should've come out and sold me the car instead. We kept asking for any offers on lease deals. He didn't want to disclose until we sat down and talked "numbers."Until we finally liked what we wanted, we sat down, and he gave us this ridiculous rate on a passport for a lease. To then, he FINALLY tell us there's a nice lease deal on passports for existing Honda owners. To which he could've mentioned from the start, instead of wasting both our times. I will never buy a car here. Let alone recommend this place to anyone.
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July 2023 by Pat P.
We had a wonderful experience at burns Genesis. We got our second purchase today. Everyone was so easy to talk to and very friendly. Our sales team was excellent. Highly recommend.
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June 2023 by Gillian C.
Two words: Saul Dratman! If you're looking for a top notch salesman, someone who knows their stuff, is easy to work with and doesn't feed you non sense, go see this guy. He made what I thought was going to be a agonizing experience, because getting a car usually is, anything but. Truly the best of the best. #bettercallSaul
