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November 2023 by Tim L.
Be extra careful of Tempur-Pedic sales. I ordered pillow from Tempur Pedicure in 11/13/2023 - they had a sale Buy 1 Get 1 Free for $129. 2 days later they switch their sale to $57 per pillow. That's a better deal from what I gotten. Contacted the company and they said they don't do price adjustments. That's not a good business practice. Just be careful is shopping at this company. At least I won't be a return customer.
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October 2023 by Jessica Landstrom
Went into the store to try out mattress, Rachel was very helpful and not pushy at all. She was very informative with the options available and helped us select the perfect mattress for us!
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October 2023 by Andres Jimenez Wolf
Visiting the Tempur Pedic showroom in Marlboro was a great experience! Right away, Diana and Rachel greeted us warmly and demonstrated their extensive knowledge of the products.Their approach was personal and considerate, never pushy. They took the time to understand our needs and helped us find the best fit to upgrade our mattress and bed frame. Thanks to their guidance, the selection process felt easy and enjoyable, leaving us confident in our decision.Since bringing home our new mattress, the quality of our sleep has been amazing! The difference is noticeable, and we’re grateful for the recommendations. Diana and Rachel's genuine advice and the quality of the products have truly made a positive impact on our lives.The showroom itself was clean and well-organized, showcasing a variety of options without overwhelming us. It’s clear that this location values customer satisfaction and a relaxed shopping environment.In summary, our appreciation goes out to Diana and Rachel for making our visit so enjoyable, and to the Tempur Pedic showroom in Marlboro for creating such a pleasant atmosphere. This place and the people truly deserve five stars!
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October 2023 by Tey Kim
Rachel was fantastic! Gave us a thorough explanation of all the benefits and features of the mattresses and bases. We weren't planning on buying a bed today, but we did so anyway because we were all in!
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October 2023 by Betty Woodger
Rachel was an excellent part of my decision to purchase a temperpedic mattress ! She was very well informed of the types available, was kind, patient and very knowledgeable of the temperpedic products. She is an asset to yourarlboro Flagship Store!
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August 2023 by Megan Caruso
I went to the Tempur Pedicure store and Diana Warner immediately greeted us. She was friendly and helpful! She asked some questions about our lifestyle and immediately knew which mattress to recommend to us. She shared a lot of helpful information and was able to direct us to the mattress and base that would work best for us. She was not pushy and was genuinely interested in finding what we need. I highly recommend her!
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August 2023 by James K
I went to the English town store and was greeted by Rachel Bobbins. She was beyond helpful and even stayed after the store closed to help me pick the right mattress and base. Thank you very much Rachel ?But I also bought pillows from the store and they were defective. I contacted the company and they refused to honor the warranty. Basically your head sinks down to about an inch from the mattress and it's like you aren't using a pillow at all. The manufacturer refused to replace them or refund my money
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August 2023 by BingLing Sophia Xu
I recently had the pleasure of interacting with Rachael at the Tempurpedic store. From the moment we walked in, her product knowledge and professionalism stood out.Rachael took the time to explain each feature of the various mattresses, guiding us patiently to find the one that best suited our needs. She didn't rush us but allowed us ample time to test and evaluate our options.Additionally, Rachael demonstrated exceptional expertise in guiding us through the finance options and deals available. She assisted us with our credit application, clearly explaining any issues and suggesting next steps.Rachael was diligent in following up throughout the buying process, ensuring that we secured the deal and took full advantage of all saving opportunities. Her attention to detail and commitment to customer satisfaction truly sets her apart.I highly recommend working with Rachael. Her dedication, expertise, and customer service skills make the shopping experience at Tempurpedic store truly outstanding.
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August 2023 by Cyntia Bajcerova
Great customer service. Very helpful, attentive and patient. Diana made us feel welcomed and heard. She gave us professional and customized advices. Thank you. Definitely recommend ☺️
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June 2023 by Vincent Bonassisa Jr
Rachel at the Marlboro location was amazing. She was very knowledgeable and was able to find us the perfect mattress and saved us some money along the way
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June 2023 by Kriss
Went to temperpedic in Marlboro.AMAZING experience with Stuart. Bought my pro medium mattress with pillows! Can’t wait for delivery. They are the best.Shot out to Stuart and Rachel
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June 2023 by Erika Hofgesang
Rachel helped my husband and I when we visited last week and was one of the big reasons we just bought our Tempur-Pedic! We knew nothing as first time customers and she was so patient and knowledgeable answering all of our questions and concerns (without being pushy or pressuring you like at other stores). I don't often write google reviews, but our experience with her was so smooth we wanted to make sure to shout her out- she was the best!!
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June 2023 by Mar One
Rachel was great helping us finding the right mattress and base for our home. She is knowledgeable, patient and professional. Highly recommended for others who needs a new bed.
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June 2023 by Dena Orfanitopoulos
We had a wonderful experience at Tempur-Pedic. Rachel was so kind and helpful. She gave us a lot of information and honest opinions. We purchased a split king proadapt mattress, pillows & sheets. We are so excited for a great night sleep. Very friendly staff, Staurt is great too. The store is clean, neat, & has a variety of mattresses to test.
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June 2023 by Adam Wilson
I went into the store today and had a terrific experience. Stuart was so helpful and answered all of my questions regarding the different mattress types and feels. I was able to lay on all of the beds and pick the best option to fit my needs. I would strongly recommend this store.
