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May 2023 by PJ Peters
They need to stop letting customers bring in their dogs, unless they are true service dogs. I love dogs, cats, but they should only be allowed in petco, unless the person has service dog paper work.
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April 2023 by Chris B
If I could give ZERO stars I would. The woman at the pharmacy on Saturdays is horrible, horrible! Loud, obnoxious, unsophisticated, rude, lazy, immature and incompetent, and that's being kind. I see other reviews that have had similar experiences with this childwoman. I, along with my family will happily go elsewhere. Absolutely horrendous.
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March 2023 by K G.
The pharmacist (not the tech) was extremely rude and insensitive. I will give her one more chance....next time, I am contacting the N.J. Pharmacy Board and Walgreens corporate office. PS I don't have the name of the pharmacist yet...but it's not the Asian pharmacist. I will update this asap.
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December 2022 by Francine Castillo
This review is for their pharmacy, specifically a woman who answers the phone and a female pharmacist who works there. They have zero customer service skills and are very rude. The woman answering the phone pretends to put you on hold but you can clearly hear her exasperated eye rolling commentary to the pharmacist. She should really clamp her hand tighter around the phone if she wants to not be heard. The pharmacist has zero empathy for people trying to call prescriptions in for sick babies so we don’t have to wait 20 min with a screaming baby to pick it up. Especially since we filled it there before. Next time I will bring my screaming and coughing baby to wait right there in front of her. What a lack of empathy. It’s not for a narcotic and I know for a fact people just call in pretending to be from a medical office and they start the process no problem. I had the paper script with the npi and dea and could have rattled it off to her like a medical secretary or MA who do it all the time. Had to wait for my husband to pick up hours later and it still took them 25 minutes to fill. Do not go to this pharmacy. Oh sorry I do have to say the rest of the score looks creepy and abandoned.
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December 2022 by Frannypants C.
This review is for their pharmacy, specifically a woman who answers the phone and a female pharmacist who works there. They have zero customer service skills and are very rude. The woman answering the phone pretends to put you on hold but you can clearly hear her exasperated eye rolling commentary to the pharmacist. She should really clamp her hand tighter around the phone if she wants to not be heard. The pharmacist has zero empathy for people trying to call prescriptions in for sick babies so we don't have to wait 20 min with a screaming baby to pick it up. Especially since we filled it there before. Next time I will bring my screaming and coughing baby to wait right there in front of her. What a lack of empathy. It's not for a narcotic and I know for a fact people just call in pretending to be from a medical office and they start the process no problem. I had the paper script with the npi and dea and could have rattled it off to her like a medical secretary or MA who do it all the time. Had to wait for my husband to pick up hours later and it still took them 25 minutes to fill. Do not go to this pharmacy. Oh sorry I do have to say the rest of the score looks creepy and abandoned.
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October 2022 by Manar Hassan
They have everything you need; pharmacy is open until 9 pm
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October 2022 by Joyce W.
Came here with a friend at 6:20 for a 6:30 flu vaccine appointment. There were a lot of disgruntled people mulling at the pharmacy area when we arrived. Asked a number of people when their appointments were and many said an hour ago. Why give out appointment's if you don't have the personnel to meet the demand. We waited over an hour with no one being called to get their shots and just gave up and left. Meanwhile, when we told the pharmacist we were leaving she said it wasn't her fault that she was over an hour behind on the appointments. Then whose fault was it? Have been disappointed a few times at this Walgreens for not having a product I needed. Will never frequent this Walgreens again.
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September 2022 by Carole Reiss
Employees are always courteous and helpful
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September 2022 by M
The cashier, Michelle, was super friendly and greeted my daughter and I with a big smile. It was a pleasant experience.
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August 2022 by Jay B
The employees and manager need to sharpen their customers service skills. I bought a defective product from this store. While I was return the product, the employees and manager didn’t acknowledge my concerns. Ultimately, the issue was resolve but not after an unpleasant customer service experience.
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January 2022 by Wayne F.
Nice pharmacy staff. The most disgusting flooring I have ever seen in a store let alone a pharmacy. Matted down stained carpeting that must be so germ ridden as to be almost unsafe around food and general merchandise. RIP OUT THE CARPETING IMMEDIATELY!!!!!! Gross beyond measure!!!
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January 2022 by Dannie M.
If I can give negative I would, the pharmacy staff are some of the most incompetent people I have ever encountered. Not only do they may countless mistakes with people who heavily rely on medication, but they have the audacity to give you attitude like there's no tomorrow. You only have a job because people need you to fill out their medication and you can't even do that right. Walgreens is going down the drain, switch to CVS. Disgusting. My family and I are leaving all Walgreens pharmacies.
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January 2022 by C
What an extremely horrible experience. I called in to ask about which brands of the covid test are available and as I am talking to the guy on the phone, I am placed on hold and the manager comes on. She wouldn’t let me get a word in about asking when and how I can come pick up a covid test, she immediately said that “we are closing early due to covid “ then promptly hung up on me. This is terrible customer service. If you are looking for courteous service this is not the place. I was literally just asking a question to make a purchase and was blown off and hung up on. No apology or anything was given. Maybe do business with a competing store with better service and phone etiquette.
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November 2021 by Barbara Weismann
The pharmacists are very knowledgeable and helpful. I've never had a bad experience shopping here.
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August 2021 by H B.
Pharmacist's are so incompetent. Had to ask 3 times for them to fill my prescription. They didn't have it ready in arrival. He pretended to be filling it twice. He later defensively said he was waiting for the insurance. Instead telling me kept saying it would just take another minute to fill. It's been 1 hour 1 minutes! Another pharmacist said the insurance went through. But then he said it had a copay or wasn't paying it. Didn't really make sense. He offered to sign me up for a discount program not the regular one, except when asked to explain he didn't actually know what the discount program was, or how to sign me up. Wasting even more time. Meanwhile the patient is extremely ill and the pharmacist is been a idiot and a jerk. End up paying full price, don't even think it was a copay bey those are fixed amounts. Also all of them decided to go to lunch during this time because they have a designated lunch hour until 1:30pm even though I was there long before it even started! Plus they filled prescriptions over the phone for someone else to have it ready when they arrived. Mine was also sent in ahead of arrival by the doctor. They also filled 3 other people while I waited. And forgot who I was, asking the Name again and again, when I had never left their eyesight. Like they thought I would go away without my Prescription!? It was literally 10 pills, so I don't know what took so god damn long. Yesterday they also didn't start filling it until the second request. Even though this is post surgery medication. I guess they don't find it important. Will be changing pharmacy's. The male pharmacist also only spoke up when there was a man around so seems fucking sexist.
