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March 2024 by Julio Valdes
Been here a handful of times and it's Always Exceptional Service. These folks know how to Work Together to get the job done. I Will continue to stop here Everytime I need UPS . Congrats and Thank You for your effort.
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February 2024 by Sandra Johnson
Good customer service
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February 2024 by A Friend in Knead
My UPS store in Englewood New Jersey is always, accommodating to my needs and always friendly. I appreciate them.
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February 2024 by Brenda Mills
I shipped from this store during the holidays and it was amazingly easy and stress free. If Albert isn’t the store manger he should be. He’s the epitome of excellent customer service, exceptionally friendly and efficient.
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January 2024 by Heather Waldron
Excellent service today. The gentleman who helped us was super helpful.
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December 2023 by honesty at its finest
I had a rare issue with this store. Usually they are fantastic. After bringing the issue up they assured me my issue was being resolved. I appreciate that and will continue to use them. Thank you
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December 2023 by MARSHA RAGHOO
Matthew was very helpful, patient, and ever so courtesy. From the moment I walked through the door, he had a welcoming smile on his face...unlike most places. He made my experience at this ups located on Tenafly Road in Englewood the most efficient and pleasant experience. I would say Matthew is an exceptional employee!
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December 2023 by Mary Johnston
Everyone here is super friendly and helpful, and Enrique especially so. I prefer this UPS store because of their superior personnel and great customer services.
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December 2023 by Natty Onder
The store in Englewood NJ, is by far the best UPS store in Bergen County. I’ve frequented the Fairlawn location on River Rd. They are inadequate . Their internet service is sooo bad, employees are not welcoming and it’s obvious they don’t like their jobs. As for the store in Northvale, DO NOT go there. The Asian manager, is so rude, nasty and unprofessional.Now, about the Englewood store… AMAZING service with a smile, so kind and helpful. Enrique you are the best people person I’ve ever met! Thank you for being you!!
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December 2023 by Stephanie Bulgar
I have been going to UPS Englewood for years . Albert, the new staff member is welcome addition to the team - he was friendly and super helpful . Great customer service .
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November 2023 by Shado Ninja
The customer service was very nice and polite. It was my first time having something shipped out and everything was very well explained and they were super nice to help me out with getting my package delivered. I wasn’t sure how the processes worked as it was my first time and Matthew was very nice to help walk me through step by step to get my package returned. I will definitely be coming back here more often to get anything with my packages handled!
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November 2023 by angel dosey
Christina provided me with the best experience I ever had at an ups store. She was so nice and helpful. She provided great service to me. I’ll definitely be coming back
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November 2023 by Lucy Kocharian
I absolutely love going to this UPS - the service is wonderful, the staff is extremely helpful (especially Mathew, he provides excellent conversation and is always a pleasure to speak with), and I’m in and out in only a few minutes! I will definitely continue coming here.
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November 2023 by Diego Bustos
Mathew was a HUGE help! I had to make a return and he helped me make the process easy and fast. On top of that he was very respectful and nice which is what amazing customer service is about 10/10
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October 2023 by Michael
The store always has some reason for not accepting your package and trying to upsell you on a random item….Oh, it’s not taped enough come buy some tape from us….Oh, your box is too thin. Come buy a new box from us.There’s no other UPS store that operates like this it’s ridiculous.
