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January 2024 by Tim Toresse
It is the best T-mobile in the country
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January 2024 by Michael Kravitz
Courteous and fast service. Attention to customer.
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December 2023 by Natalia Tabares
I was attended by Edgar, great attitude, super patient and very helpful. Edgar makes the experience of changing your phone so easily even if you spend a lot time in the store; he suggests additional accessories you might need but not pushy. Overall great customer service, thank you!!!
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December 2023 by Anthony Maserati
Nicole The Assistant Manager was really helpful. I needed two tablets for my daughters and she explained the benefits of the purchases I was going to make. Real helpful and really knowledgeable. Thanks again Nicole
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December 2023 by Christopher Williams
Great service got my phone working fast by Nicole!
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November 2023 by Eric Lewis
Michelle was very friendly & efficient. She sliced my issue in seconds literally! After I had been struggling with Cs for an hr! Thank you so much Michelle! You deserve a raise! Somebody please give her a raise!
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November 2023 by Jessie Cook
englewood T-Mobile store Edgar and Nicole are the best customer service reps any issue I had totally addressed my favorite T-Mobile store. Awesome. 10 stars. Thanks guys and ladies lol?
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October 2023 by Yenny Florez
I went into the store to upgrade my device to a new one, employees gave me the best option for a good price, they were professional and patient
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October 2023 by Taylor G.
Amazing experience. Edgar is so helpful and truly won't go to any other t mobile store besides here because of him.
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August 2023 by Jacob komarow
Edgar was EXTREMELY HELPFUL. The way he listened to my needs and came up with a solution was very impressive. Give this man a raise.
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May 2023 by Abdulbaset Taha
I just left the storeEdger was so professional, polite and knowledgeableI added 2 more family numbers, corrected other issues we hadI am very satisfied with the service at this placeThanks again
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March 2023 by Jenny marcela Garcia
Very bad customer service I don’t recommend anyone of going there , the employees very unprofessional they lie that me and was very unhelpful and very rude , I had to call the police for something very simple , after I left I called customer service and they were able to help me in seconds and they apologized to me for having to go through this and gave me a complementary creditWorse experience I ever had
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February 2023 by Daniel Duron
I don’t know if they’re just lazy or don’t care about the costumer. I went to the store to ask if I could change for a better plan ( the guy took my phone number and didn’t said or explain anything to me) second reason was about the conexión of my phone that was failing. They check my phone and reset the wireless conexión so all my wi-if spots that were saved are now gone and they didn’t explain that to me.
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February 2023 by Upscale Suffern
Terrible Store. Poor Customer Service. The employees are rude and curt. Very indifferent and poor communication. We own all our phones and on auto pay. The service at this store is just terrible. Their corporate offie should know that. Thinking of switching.
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January 2023 by Miss N.
The service here was pleasant. The manager and Denaria not sure of the spelling was very helpful and informative. I wasn't there for hours and they set up my phone for me and didnt push trying to sell me unwanted equipment. They were courteous and professional. Much better service than the Fort Lee store.