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October 2024 by Elad hirsch
I recently visited Protec Auto Repair, and I have to say, Horace, the owner, really stands out. He's not just professional, but also brings a personal touch to his service. He quickly found the issue with my car, offered a very competitive price, and completed the repair perfectly. I highly recommend Protec Auto Repair for anyone looking for quality service and a trustworthy mechanic.
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September 2024 by Jonathan Feuer
⭐⭐⭐⭐⭐
I recently had the pleasure of visiting ProTec Auto Repair, and I couldn't be more satisfied with the service I received. The owner, Horace, is incredibly prompt with communication and truly engages with his customers. It's clear that he takes immense pride in running his family business and is dedicated to ensuring customer satisfaction.
After receiving overpriced quotes from other businesses that couldn't provide a clear solution, Horace immediately addressed my concerns. His team evaluated my brakes and located the leak in my air conditioning system the same day. The repairs were completed within the same day or the next day, which was incredibly convenient.
What sets ProTec Auto Repair apart is their fair and transparent pricing. Horace is committed to providing the best quality parts, materials, and workmanship possible. He is honest and ensures that his customers understand the "what" and "why" of the issues and repairs on their vehicles. The work is always completed with efficiency and excellence.
If you're looking for a reliable and trustworthy automotive repair shop, I highly recommend ProTec Auto Repair. Horace and his team will take great care of you and your vehicle!
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July 2024 by Tony A.
Horace is the first mechanic to show me underneath my car and not feel rushed. Got my brakes changed same day. So far so good. Honest mechanic is my first impression.
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April 2024 by Fior Wood
I was very disappointed, those people have a towing company looking to rip out your money, I was stuck in the water, they passed by and ask me if I want to be out of the water and pay no Money, and if I have a full liability insurance on my car, I say yes and then they took me out of the water, and the condition was take my car to their shop Protec auto repair), I have to pay no money if they get the claim for my insurance otherwise I have to pay, so I won’t le them to take my car, they retained my car and I had to pay cash US$400 dollars to get my car back, so be careful with those people
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April 2024 by Angela Barskaya
Take your car here!! We were so lucky to have found Horace- an excellent mechanic with integrity. This is his craft, he can do this with his eyes closed. We are always treated with respect (two young women), and we know Horace is a man of his word. We've literally towed our 20+ year old car to him on a few occasions with no heads up and he fixes the problem, often ready same day. Seriously, never take your car anywhere else.
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March 2024 by Gary Der Sarkissian
We own a Limousine Company in Bergen County and had engine issues with our Rolls-Royce Ghost. Horace and his team were able to diagnose and repair the motors misfires as well as replacing the alternator. We are very pleased with the service and will be using PROTEC for our fleets mechanical needs moving forward
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February 2024 by Jose Moreno
The people here go beyond the scope of their work in order to help you resolve your issue. I'm thankful to the owner and his crew
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February 2024 by duskin drum
Great shop. Great owner. Great work. I found Horace and his team after a few less satisfying auto repair mishaps. I’ve been back several times for both repairs and maintenance. I really appreciate that Horace tells me exactly how it is and what is going on. Honest and diligent.
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November 2023 by Raul Alarcon
Jose is the man! Great attitude great professional very friendly I was looking for a shop to change a headlight on an acura tsx 2008 that Goodyear couldn't handle so I ended up at this shop early in the AM, jose took care of it immediately and got it done in no time.
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September 2023 by M. Alston
I've been a customer here for years now and there has always been consistently great service. Not only have I purchased 2 reliable, reasonably priced used cars from here, but the mechanical knowledge and services provided by Horace and his team have been top-notch. Work is completed in a timely manner and done so with honesty, which is hard to find nowadays; Horace is an excellent consultant. He is a bit eccentric, but it adds to the experience. Overall, this is a solid place to get your car needs handled.Services: Auto power window repair
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September 2023 by Beena Kauffmann
Great place for affordable prices, reliable service, will be returning if my cars needs further work,Service: Exhaust
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June 2023 by Cilin Philip
Horace is a fair and honest mechanic that runs a fair and honest business. He’s been taking care of my car since I moved to the area around 2 years ago and I never had any issues coming here. Anytime anything happens with my car, I always take it to Horace and he always takes care of it the same day. I’ll definitely keep coming here to Protec for all my car needs.
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March 2023 by Gila Burgida
Horace and staff has been great! quick and thorough service. Horace always stands by his work great competitive pricing. Would def recommend Protec!Service: General repairs & maintenance
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February 2023 by Spence Weitzen
Had my car fixed here a while back and Horace was competent, communicative, and honest. (Sorry took me a while to post :)
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January 2023 by CAROLINE
I decided to try them out because my sister referred me. Honestly, I'm never going anywhere else. Extremely satisfied with their services.
