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July 2024 by Mary G
Terrible place, no patience!!!!! Rude workers!
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July 2023 by Consuelo Cháves
they never answer
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December 2022 by Josh Coreas
(Translated by Google) Bad service, we sent a box to Colombia with the hope that it would arrive with Christmas gifts for our family, but it turns out that it was stolen and now, the De Brisas company is not responsible for the insurance that they make you pay, they continue to lie saying that the box is in transit still after 2 weeks, please if you read this message do not use this service. They remove the bad reviews that customers like me write so you don't know how they operate.(Original)Mal servicio, enviamos una caja a Colombia con la esperanza de que llegara con los regalos de Christmas para nuestra familia, pero resulta que se la robaron y ahora, la compañía De brisas no se hace responsable por el seguro que te hacen pagar, continúan mintiendo diciendo que la caja está en tránsito aún después de 2 semanas, por favor si lees este mensaje no uses este servicio. Ellos remueven los malos reviews que los clientes como yo escribimos para que no te des cuenta como operan.
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December 2022 by roberto ventura
(Translated by Google) Too bad it doesn't have the option of zero stars. Bad service, boxes are lost and it doesn't matter if you buy insurance, in the end they don't want to be responsible.(Original)Lastima que no tiene la opción de cero estrellas. Mal servicio se pierden las cajas y no importa que compres seguro, al final no se quieren hacer responsable.
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November 2022 by Jorge Monroy Mejia
(Translated by Google) Dislike(Original)No me gusta
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October 2022 by Camila Hernandez
(Translated by Google) I NEVER WRITE REVIEWS. but the customer service of the girl who answers is AWFUL AND SHE IS RUDE. I called to ask for rates because I have a clothing store and clearly I have to have clear prices of what the shipping is going to cost and she was angry that I asked her and she HANGED UP on me because according to her “oh you shouldn't look at it”.(Original)NUNCA ESCRIBO REVIEWS. pero el customer service de la chica que responde es PÉSIMO Y ES UNA GROSERA. Llame a preguntar tarifas porque tengo una tienda de ropa y claramente tengo que tener precios claros de lo que me va a costar el envío y le dio rabia que le preguntara y ME COLGÓ porque según ella “ay no se tendría que mirar”.
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August 2021 by Herica Grisales
I've been trying to get in touch for several weeks and no one answers or their voicemail is full.
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March 2021 by Adriana Segura
(Translated by Google) It is irresponsible business, where they lie to customers. I made a shipment of a package that they packed for me. They confiscated it, I sent them the invoices and they never sent them. The worst of all is that I asked what happened to my box and they told me, no problem, they released it and it will arrive. All this happened, having two days to present the documents and everything was solved.What sadness not recognizing the error, the shame does not fit to say that it is my turn to pay. When they are the ones responsible that my documents were not presented.In the end an irresponsible business, they do not care about the customers. Sending with them is a mistake.(Original)Es negocio irresponsable, donde le mienten a los clientes. Hice un envío de un paquete que ellos mismos me empacaron. La fajan la decomisaron, les envié las facturas y nunca las enviaron. Lo peor de todo es que pregunte que ha pasado con mi caja y me dijeron, no hay problema ya la liberaron y ya te llegara. Todo esto paso teniendo dos días para presentar los documentos y ya todo solucionado.Que tristeza no reconociendo el error, la vergüenza no les cabe para decir que me toca a mi pagar. Cuando son ellos los responsables que mis documentos no se presentaron.Al final un negocio irresponsable , no les importa los clientes. Enviar con ellos es un error.
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January 2021 by Herica Tolay
(Translated by Google) I've been trying to get through for several weeks and no one answers or their voicemail is full.(Original)Llevo varias semanas tratando de comunicarme y nadie contesta o su correo de voz está lleno .
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January 2021 by Sebastian Oyuela
Really good customer service, fast and efficient
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October 2020 by Sebastian oyuela murcia
Really good customer service, fast and efficient
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October 2020 by Rafael Romero
(Translated by Google) Great service(Original)Buen servicio
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September 2020 by Pilar Caviedes
Buen servicio y atención excelente
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March 2020 by Lorena B
Never answer the phone
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February 2020 by andres ricardo tovar lizcano
(Translated by Google) I like it!!(Original)Me gusta!!
