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“Mr Clinton, Thank you for helping me, with your suggestion to take out a personal Loan to pay off my high credit card debt. For my surprise I was approved the next day, with 1/of what I was paying before. THANKS ? AND,HE WAS VERY HELPFUL, Professional and EASY TO TALK TO.”
“I began working here about a year and a half ago. The credit union is now my primary banking institution. Not because it's convenient for me but because of the products and services offered, the interest rates, and minimal cost in fees. The credit union provides online banking, mobile check deposit, bill pay service, financial counseling and many other perks and benefits that you don't get at other institutions. I highly recommend it.”
“I have been with 3-4 banks and two credit unions before switching to Ocnac No 1 Fed Credit Union. The staff are great to deal with and the level of server I have received has not been beat with any other place.”
“Best loan application process I've ever experienced (auto loan). Feels like any time you go through this process it's always a headache but the people I worked with at USAlliance (specifically want to give a shoutout to Iveliz), were great. Super responsive and informative and walked you through the process.I also liked being able to communicate with the processor over email and call them directly over the phone if need be. I'd like to reiterate the responsive part cause that's typically the worst part of any loan process, but this was a delight.”
“I have been a member for almost 20 years and the staff is always helpful, professional, and available. I highly recommend the services of this credit union. The staff will even make financial suggestions to improve your life.”
“I just got off the phone with Cynthia G. And she helped me so quickly with my account and emails I needed. I really love this bank bc you really get to know who your banking with. 10/10”
“Good Afternoon,Corporate Office of Municipal Credit Union Bank in New York City. I Would Like To Let you know that you have A Very Satisfied Customer in The Bronx Location on 560 Courtlandt Avenue. The Customer Service Is Very Attentive, And Very Well Organized so that People Who Are Banking At your Establishment makes It Very Easier, and very Orientated Instead Of Complex. I’ve Been an Avid Customer At This Particular (MCU BRANCH IN THE BRONX) For Several Years ,and it Never Made Me Feel Like an Outsider like other Corporate Banks or Establishments. You Have a Very Intellectual, And Essential Team, and Staff At The Bronx Branch that Are Very Professional, and Should Always Be Recognized As Your Top Notch Leaders of This Company. These Are Your Crucial Top Leaders I’ve Encountered, And Showed Me Nothing But Respect, And Professionalism: (Jabari, Richie, Shanisse, Mr. Davenport, Jasmine, and Mr. Courtney/Branch Manager). Another Satisfied Customer, and I’m Looking Forward For Brand New incentives, and More Of The Great Customer Service you Provide at the (BRONX BRANCH) for The Community..Have a Great Day.”
“I had a great experience at the chelsea branch thanks to Chris and Sean. The service was professional and fast, they answered all my questions and you could tell they had the customer's best interest in mind.”
“Eric Addai was really helpful and insightful when it came to helping me open a savings account. Any questions I had concerning the subject were quickly answered and my time spent there was rather pleasant.”
“Pleasant staff. Hassle free service. Tellers are always so helpful and Giovanni is amazing!!! Nice to keep seeing familiar faces over the years. Says a lot about the company.”
“I LOVE 1199!!! They took care of my 3 girls with different ages being 6, 8, and 10 at the time. With then going to sleep away camp alleviated the pressure on my husband and me taking care of the bills. My 1st and 2nd children is now 36 and 38 years old and the eldest is 40 years old. THANK YOU 1199‼️”
“To whom it may concern, My name is Anthony May and I have been member of MCU for since 2019. I would like to say something regarding your service member rep. Miss, Monica Carmona location Downtown Brooklyn Branch. She deserves recognition for her professionalism and courtesy in assisting myself and others. She represents MCU very professionally. Please do not let this recognition go unnoticed. Mr. Anthony May.”
“To whom it may concern, My name is Anthony May and I have been member of MCU for since 2019. I would like to say something regarding your service member rep. Miss, Monica Carmona location Downtown Brooklyn Branch. She deserves recognition for her professionalism and courtesy in assisting myself and others. She represents MCU very professionally. Please do not let this recognition go unnoticed. Mr. Anthony May.”
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“Great customer service! This credit union truly looks after your best interest. They are knowledgeable and very helpful. I was assisted by a representative Lionel who was able to help with other matters that I had not originally inquired about. I will continue to take my business there as they have proven to be trusted and helpful.”