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“I had the pleasure of speaking with Lenny from the T-Mobile store and I couldn't be more pleased with the assistance I received. He was incredibly knowledgeable and resolved my issue promptly. This level of service exceeded my expectations, and I would highly recommend your company to others. Keep up the excellent work!”
“Best service I've ever got from this platinum store. Sharif the sells man perfect responding guy . I got back all my information from my old deviceThank you boost mobile”
“Came to this store for a new phone and left out with more than i expected not knowing what qualified for until Elizabeth assisted me. She is very helpful, patience, and generous. I’m glad I came to this T-Mobile and Elizabeth was there to help! Appreciate her”
“Transferred three lines to T-Mobile. From Verizon , boost mobile and at&t. Great customer service. Knowledgeable staff. Mr. Shahib, a kind and friendly young man assisted me all the way. Many people post experiences but I wanted to let people know this store is excellent in Ramsey. Highly recommend. I was interested in their international data included plan. It's been a few days and we have no problems. We got their premium plan. Got new phones too.”
“Went to this establishment yesterday and Clark was just the best . Not only did he help me in multiple ways to get 2 new phones i didn’t have to wait very long i was in and out . If i can recommend anyone for employee of the month it would be him thank you so much Clark and if you see this don’t forget to talk to those nephews and nieces of yours . lol”
“Great client services, especially Kevin Martinez, who was very generous and gave light up pumpkins to my grandson and his PreK class. Thank you for giving back to the community and for putting smiles on the babies faces.”
“I walked into the store because I was interested in trading in my phone. Felix and Jasmine were really helpful, answered all of my questions, and were thorough about next steps.”
“The representatives were nice but they gave me conflicting information. One asked me to bring the documents in but once I did, another said I had to do it over the phone on my own.Oh well, they were nice though so not going to take off another star”
“(Translated by Google) I was very satisfied with the service offered by Jose! The best service, he helped me and super patient..Super recommended!(Original)Me senti muy satisfecho con el servicio ofrecido por Jose! El mejor servicio, me ayudo y super paciente..Super recomendado!”
“Place is well taken care of ; and the service of the employees are excellent, very professional and attentive. Specially Danjerry , he went beyond above to make sure I had a good experience and was good with my plans and payments.”
“lost my phone luis diaz of the palisades store got me up and running with ease cant say enough about the service i received thank u luis and staff thirty plus year customer”
“I APPRECIATE T - Mobile Network a lot. I had a problem with my phone on Friday night Nov 26 and I went to the Store at Fordham on Sat 27 and they helped me fixed it. Now my phone is working. But I am having some trouble still, it looks like my phone has been hacked. Where ever I go I see people tracking my phone. Some wants to chat with me but I don't see it. It doesn't show on my screen. It has been going for some time now. Hope you help me fix it PLEASE. THANKS”
“Called the other day 30 minutes before closing to ask about tmobile Tuesday cups, whoever picked up the phone was really nice and asked me to go and pick my cup up, when I went Malachi helped me with kindness and a smile. I'm forever thankful!”
10 AM - 8 PM
12 E 170th St, Bronx
Internet Service Providers
“Running into staff who are at work to leave smiles on costumers faces is the best feeling and I was never treated with as much love respect and patience from a staff like I did from Mairelis. Even after coming back and forth for days she never showed a sign of annoyance and always gave statements that made me walk out without my item but without a single anger and I feel like every costumer needs to come deal with a staff with that sort of capability because emotions is one of our number one components and one who can keep others calm no matter what deserves it all.”
“I recently went to this location because I was having trouble with my T-Mobile account, the staff was amazing and helped me out real quick. I highly recommend everyone to come here if you need help with anything.”
“My first time coming to this store and it was one of the best experiences I’ve had in a t-mobile store. I went in to inquire about upgrading my Samsung phone and the young lady gave me options and detailed every option to my understanding. I will definitely be coming back when I’m ready to change my phone. Everyone there was so welcoming.”
“Walked I to boost mobile store, woman was very helpful and knowledgeable. Had the phone I wanted and in 15 minutes I was with new phone all set up with plan. Excellent!!”
“I just purchased a new phone and Kunj was the person I dealt with. He was professional, knowledgeable, and extremely helpful. He answered all my questions and was extremely patient with me.If I ever need anything else I would only go to Kunj.”
“I was attended by Edgar, great attitude, super patient and very helpful. Edgar makes the experience of changing your phone so easily even if you spend a lot time in the store; he suggests additional accessories you might need but not pushy. Overall great customer service, thank you!!!”
“I stopped at T Mobile today and Gabriel was very on point in helping me,he went above and beyond and on top of that his customer service skills is a 100 percent thanks a lot :)”
“Yes, I had a great experience. Amanda Camilo was the person to see. She addressed me professionally. I tip my hat off to her great looks as well as her expertise.Five *****.Ricardo OrtizBronx, NY”
“I drove 20mins to that store mainly because of their reviews. They did not disappoint! Destiny, Randy and Alexis are the friendliest people you'll ever encounter! They took their time and even stayed past their closing time to help me out and guided me to get the best deal I could get. They are very professional and know their products and plans, unlike other retailers who are clueless, live you in the dark and simply could not care less. This is not the attitude here, they are second to none and I highly recommand that store to anyone looking to buy, upgrade or just bounce ideas around, you'll be well taken care of!”
10AM - 7:30PM
1407 St Nicholas Ave, New York
Internet Service Providers
“(Translated by Google) EXCELLENT CUSTOMER SERVICE FROM THE STAFF, GOOD DEALS OF EQUIPMENT !!!(Original)EXCELENTE SERVICIO AL CLIENTE DE PARTE DEL PERSONAL, BUENAS OFERTAS DE EQUIPOS!!!!!!”
10AM - 8PM
231 Rte 4, Paramus
Internet Service Providers
“I had a delightful experience today at the store. Brayelin and Rodrigo, two of the Smartphone Experts, helped me greatly with my smartphone's hardware. They were patient and easygoing, and provided gracious service with a smile. You are in good hands with them!!”
10AM - 8PM
885 NJ-17, Ramsey
Internet Service Providers
“I have to write and praise three gentlemen at the Ramsey location. I went in a few weeks ago and the manager Joe (who helped me several years ago) assisted me. He was patient and answered all of my questions ( I had a lot) professionally. I purchased a phone, tablet and watch with his help. Once I received the items I went back into the store and was sad to learn Joey was on vacation. However, with the help of Aneudy I was pleasantly surprised. He offered the same professionalism and care and support as Joey. There was another man named Jesus whom also would jump in and answer questions if Aneudy had to assist another customer. I do believe these three gentlemen should be praised for their efforts. I will be back in the future and will send friends ans family their way!Thank you!!!!Sincerely,Donna L.”
“I was immediately greeted with a smile and a welcoming presence by Ashley. She was professional, knowledgeable, understanding, and extremely helpful. Ashley assisting me made my experience at the store so much better. She was able to help me buy a new phone, activate it, & offered me several different services that was available to me as well.”
10AM - 7:30PM
180 NY-59, Spring Valley
Internet Service Providers
“Es bueno el servicio pero en la tienda que está al frente del supermercado bravo de spring valley la tienda que está en la ruta 59 la atención es pésima y no ayudan al consumidor solo quieren vender en mi opinión es mejor el servicio en la tienda cerca al bravo y eso que es más pequeña y humilde gracias por su atención”
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“I really had very good service, I needed help in Spanish and I got the best from Francisco, he gave me the best recommendations for buying my new iPhone. I totally recommend it!”