9:00 AM - 5:00 PM
100 Broadway, Elmwood ParkOpen 24 hours
593 Market St, Elmwood ParkOpen 24 hours
205 US-46, Elmwood Park9:00 AM - 4:00 PM
91 Broadway, Elmwood Park“Reported my lost ATM/debit card yesterday via phone. The customer service rep wanted to charge me the equivalent of a round trip subway ride to send a replacement card within three business days, but I declined since I cannot afford that luxury. So the replacement card's snail mail ETA was February 10th. Today I found the "lost" ATM/debit card (cancellation cannot be undone) and went to the One Broadway branch tellers to withdraw funds since I couldn't use the ATM. Explained the situation to teller Mr. Raul Rodriquez, and he offered to get me a replacement card within one day--no extra fees. I've been a Citibank customer for over 20 years and have only needed a replacement card twice. It was great that this teller recognized my emergency situation (beginning of the month = bill paying time and I couldn't access my funds online or via the ATMs). Having the card tomorrow will make my life a lot easier. For example, I walked a mile in the rain today to make one payment since I didn't have access to my online account. Hats off to Mr. Rodriquez. Give this guy a raise, he deserves it!”
Open 24 hours
115 Broadway, Elmwood ParkOpen 24 hours
357 Market St, Elmwood Park
“Always go to this branch, staff is very friendly & helpful. The parking lot is big, their hours are up to 6pm and they're also open on Saturdays.”