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February 2024 by Juliette Abadir
Just had a great experience shopping at Windsor at the Jersey Gardens mall. Needed a dress for my daughter. They were extremely helpful, very pleasant, and quite personable. My daughter found a dress that she liked at an amazing price.
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February 2024 by Juliette A.
Just had a great experience! Found the perfect prom dress for my daughter. SO reasonable and the staff was helpful and pleasant!
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December 2023 by catrachita funes
Good place to buy dresses, I bought one that I loved, it looked divine and the prices are excellent
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September 2023 by Romel Diggs
Worse customer service experience ever. Manager on duty needs to be replaced and store manager needs to know when to show up and not communicate from the back. Will never spend another penny in this location. It sucks that they closed the location in Livingston NJ. Service was so much better.
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February 2023 by Natasha
I absolutely love Windsor! Dresses are always a hit.The service was amazing. FLAVIA WAS SUPER HELPFUL AND SWEET.
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October 2022 by Nocturnus Make-up
I interview for a store manager position here, The District Manager said she was going to fill the position internally, but felt I would be good for the CO-manager position(a lower position). She said the store manager would reach out to me, after a week and a few days of not hearing from the store manager, I reached out to the DM to let her know. The store manager finally reached out and scheduled me for an interview with her. When I went in. she said the Co manager position was taken, and I could be considered for the Assistant Manager position(an even lower position), if that wasnt bad enough, she said the DM didnt explain to hear what was going on, she claims the DM just send her my resume like "here, interview her"(literally her words). The lack of organization, and lack of respect for my time and career level as a Store Manager is disgusting. I see what they are always hiring for certain roles, no one wants to stay in a chaotic and toxic environment. Save yourself the trouble and dont ever apply to work for this company.
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October 2022 by Alexis Walton
Ok. Dresses hard to find.
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October 2022 by Erica Richter
The staff was just so friendly and helpful. Found the perfect Jr Prom dress for my daughter. They even went and grabbed heels for her to try the dress on with to get a better idea of how it would fit. We will definitely be back. Thank you so much!
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August 2022 by Sabrina Haigler
Our experience was amazing. Natalia , Belinda & Raul we’re very productive, helpful & very sweet. I will definitely come again. Amazing job.
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June 2022 by Melany “Lil Hazel” Thompson
Worst customer service I experienced in my life. I don't understand how they can operate with that management plus employees
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March 2022 by Erica Marie
The staff was just so friendly and helpful. Found the perfect Jr Prom dress for my daughter. They even went and grabbed heels for her to try the dress on with to get a better idea of how it would fit. We will definitely be back. Thank you so much!
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February 2022 by jaime demarest
Co-manager of the Jersey Gardens location Raul said "his store" policy for online to store returns is not the same as what is on their corporate website and refused to do my return even though it was within the 14 days from shipment period and was very rude. I showed them the website policy and my shipment confirmation email. He walked away from me and loudly said for someone else to deal with me. It was awkward and made me really uncomfortable.His staff members were also rude: they laughed at me when he walked away and told me to go call corporate to handle my issue. I asked if they could please try to process the return since it should be fine since i still had 2 days per the policy. They said even though their POS system would have accepted my return they needed Raul to give permission and their hands were tied.You don't accomplish anything by freaking out on someone unwilling to help you; so I am going to call corporate as per their suggestion and most likely will not buy from them anymore after 10+ years (I would usually spend a lot of money every year and it was my favorite store for going out clothes and dresses) since I do not live close by a physical store to try things on before I buy them and I don't want to deal with entitled staff members who make up their own rules.
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November 2021 by JoJo Mar
I am so disgusted by the way I was treated/accused of wearing 2 tops I tried returning at Jersey Gardens location. I was told they had “wear like” marks. Yes! That May because I tried them both on but I certainly did not wear them! Sabrea the “store manager” was very disrespectful and out of line.
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October 2021 by Valerie Baldwin
Found à Beautiful Gown under $100 very please & satisfied
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September 2021 by Jasmine B.
Holy f****** RUDE! Some middle aged black lady was literally air quoting that I have a receipt to the dude with bleach blonde hair right in front of me. Sis there's a reason you're old as f*** working at a Windsor cuz you have no basic respect for humans. Lady got a whole stick up her a******* Run the other way if you want to come to this store and expect any of the staff to have some decency.
