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January 2024 by Rolando Bernardo
Lovely
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December 2023 by Jason Natland
Great stuff staff is excellent
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December 2023 by Daphné Evrard
Great store, lot of inventory. Most items are discounted 40% to 70% but might have small imperfections.
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December 2023 by Ursula Melendi
Great outlet store if you are looking for well made furniture at reduced prices. Makes me wish I needed something!
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December 2023 by Nikki Amirlatifi
Very difficult to navigate, especially if you have a stroller. Always seem short staffed. Decent service if you do wait. I did buy some things, but not comparable to the Riverhead outlet. Riverhead is bigger, has lots more selection and worth the drive.
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November 2023 by Anita Mignone
Unprofessional and rude. The delivery time is wrong and they are very disorganized. Particularly the “manager”, Jesus, is a mess and arrogant.
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September 2023 by Tiffany Siegel
Customer service was very helpful and there are good products in this store. Surprised by the low reviews. You can’t expect to walk in here and have it feel like a typical Pottery Barn store. It’s an outlet - and you can definitely tell - but if you do find a piece you like the discounts make it really worthwhile.
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September 2023 by Captain Coffeecake
We have a b2b account with William Sonoma and we have made several attempts to buy products (e.g. Elliot Bed Frame) but only months later come to find that they are out of stock. I would avoid pottery barn at all costs as their inventories are not current. If you buy something in my experience it is only 33% chance it will be available to actually buy. This is a company that has no inventory for what they are advertising and seems like a bait and switch to attract customers into their stores. When they pay you back it takes a long time and their help desk does not really care about the delays to your business. If you rely on Pottery Barn products for your business I would find another partner as soon as possible.
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August 2023 by Asad Rehman
Very very rude customer service and nasty attitude
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July 2023 by Mila Corrao
Who doesn’t love pottery barn. Looking for fresh new items to freshen up your home for the season.? You will find what you are looking for or just get inspired.I did for sure.
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July 2023 by Kyle Moorman
Everything was way overpriced.
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June 2023 by Rose N
Lots of inventory but majority of items in bad shape. Wooden furniture all had dings, dents, scrapes, broken or smashed parts, drawers bad off their rails. It’s a garage sale of used items. Furniture stained, but if you don’t mind some elbow grease, some items don’t have structural damage and can be bought for a fair price. Don’t expect a gold mine.
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June 2023 by DIYEnthu 2023
Great place to shop at! All associates are so friendly and cooperative.
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June 2023 by Joseph F.
Place was a complete disappointment. Products in poor condition and very pricey. Not much discount off original price.
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March 2023 by Cheryl C.
Pottery Barn store manager King and sales associate Jazzlynn were so attentive to our shopping needs at the Elizabeth outlet. We purchased a bathroom vanity and medicine cabinet. The prices are great, the furniture was in perfect condition, and the store is well organized and clean. From the time we walked into the store, until the time we pick up the furniture from the loading dock, the team was awesome. Thank you for all your help and time during our shopping experience.
