-
August 2024 by Stephanie Carnesale
Unbelieveably rude. 0 stars.
-
June 2024 by FAVOR BY God
Mr.Thony is the best and professional person.
-
April 2024 by Jason Mccoy
I Love coming to this place all the time
-
February 2024 by Rosa Guadalupe
Mr. Ivan and the people who work inside the offices are very kind. But what a shame I can't say the same thing about the reception. I don't know if Hispanic people don't like it because in three years I've been doing my taxes. In that place, the despotic treatment has not changed. It is like the plague came to ask for charity. They look at each other with looks of contempt. I am not looking for looks of tenderness but a little kindness. But better. It is to avoid that place because with the money you can get other places with better treatment and for a lower price.
-
February 2024 by Jeannette Ciriaco
They have been doing my taxes for 24 years.. they are the best ?
-
February 2024 by Mikeson Celestin
It’s been a decade since Thony and Yvon have been doing my taxes and also l on 2 or 3 occasions working on my family cases . I trust them , even I don’t have money they took care of me . Good ppl
-
February 2024 by Stanley dort
on 2/3/24 i went and had my taxes done i had a great experience yvan took care of me I have beengetting my taxes done at optimum for over 15 year now the staff has been very helpful and made my appointment go very smoothly thanks again team Optimum
-
June 2023 by Shantel Crandon
The staff at Optimum Financial are very professional and Knowledgeable. I had a very large IRS tax debt and Mr Yvan Maxi through his expertise was able to resolve that debt significantly. Thank you.
-
March 2023 by Flovina F
Been filling my taxes there for over years. You can count on them. They treat you like family. Special thank you to Tony. You are the best!
-
February 2023 by Yasmin Bautista
I called with good manners to get a question answered about my taxes and instead got an attitude from the receptionist because she also couldn’t get me no details. Long story short she’s not focused on the customer only with herself. Also said my sons name three times for no reason walking through the office on my visit -he’s just only a kid born in 2013.Telling me “I know what I’m talking about” although I never aimed at the idea that she didn’t therefore it was no real reason for her to insult me all because I asked when the refund might arrive. The receptionist was unprofessional and rude. I came into my appointment three minutes late because I use nj transit public transportation and the two people in the reception insulted me. They don’t work together. Thony shouldn’t have had to take my call. Although he has given me the reason that she’s received many calls that is injustice to me and none of my business. If there is no good answer for the customer staying calm and doing what’s best leaves a better impression. I was having a good day. Maybe it was a language barrier but doubtful because when I was in the office everyone spoke English. I think the receptionist in the front did not realize her bad attitude but it got myself angry enough to write this review because it matters. This is going to make it tough to come back.I may change the review furthermore.
-
January 2023 by Viviane Beauvoir
Really helpful people, really care about their clients.
-
April 2022 by Athenia W
My employer processes our flexible spending/dependent care claims through Optimum Financial and Tax Services. They don't respond to claims in a timely manner; A claim took three weeks to process. I supplied all of the necessary documents, but they're still asking for additional time to process them. I've tried multiple times to escalate this issue with resolve. I have been forced to bring my issue to the Better Business Bureau's attention in the hopes of receiving my reimbursement.
-
February 2022 by Michael Caraballo
5 stars all the way...Ivan does my taxes ever year and every year I'm satisfied with his service. He is a good man with a good company and employees.
-
February 2022 by Ms.Mirline Pierre
I have been coming to Optimum for 6+ years. I have no complaints they are always so helpful and really help me understand my taxes and find money that would’ve been left on the table. Friendly staff and Thony is the best when helping me and family members get our taxes done every year!!!
-
February 2022 by Trudeon McLean
Very efficient and satisfactory service and expertise, I guarantee you won’t be disappointed I’ve been using their services for four years and I’m truly satisfied. Five stars ✨
