-
October 2023 by Santiago Contreras
Excellent experience. The girl who helped me was very cordial and proactive, she guided me to make the best decision to buy my device and she was clear with the information, nor was she anxious about wanting to finish her work towards me. He organized me and explained the payment methods and days to me. I think the Girl is from Colombia. I recommend this point of sale, they are very friendly and attentive to what you are looking for and need, and it is also located in a good area.
-
August 2023 by Eduardo Mauricci
Bad experience, bad atention and also suffer discrimination. I do not recomand this shop
-
August 2022 by Matti Sikel
The worst experience ever! We got a new additional number with a free phone promotion, we asked Victoria if we can put the new number in an unlocked phone and save the new free phone for later, she didn't say it's a one day deal which it was but instead she said we can come back and pick it up whenever. When we got back she denied talking to us and she was smirking and pretending that she doesn't speak English. The manager and his wife the same way, did not care and said it was a mistake that they can't fix.We're switching our four lines to a new company where we'll be treated with dignity and respect.
-
August 2022 by German Rios
Vicky who works in the store is very professional and helpful she was was able to help me with a phone issues that 2 other metro stores I had gone to weren’t able to help me with. I was very satisfied with the service she offered. Thank You Vicky
-
August 2021 by Rafael Gabot
I went there 30minutes before closing time and it was locked. Than the two females there pretended like that didn't see me or hear me knocking at the door.
-
May 2021 by Jay P
I walked in because I saw the switch to metro iPhone se $99 and the girl had to see see if I qualified... which I did bc, I had boost mobile....... the girl told me In order for me to get the SE iPhone I had to get an additional phone and because that was the promotion... Which the phone was going to be free and all I had to pay it was activation... I reassured her that I didn’t need another phone and I didn’t understand why I couldn’t just switch over and get the iPhone but she told me not to worry and I can cancel the other phone within a month I felt kind of odd about the whole having the extra phone for no reason so I called corporate and they told me that she was lying and I didn’t have to buy another phone or have another plan and to return my phone within seven business days..... When I called and told the girl she just hung up on me and then I had corporate called and she hung up on them so it’s all being documents it I hope she gets fired! Shes hassled me out of $150.00 SMFH
-
November 2020 by julio boscarolo
Excellent service I was attended by a girl from Venezuela, she was very friendly and helpful, she managed to solve my problem. I recommend them and would go back to that store.
-
November 2020 by Johana Mejia
This place is awful. It's the main reason I left metro pcs. I hated whenever I had to come here for service. The lady that works the front must have been thirsty for commissions because she always tried to get me to upgrade.I tried to get my partner on a plan. He had an unlocked iPhone. The speed was horrible, and their excuse was that since it wasn't a metro phone, the speed is throttled more. Okay but we're paying for 4G and the SIM never reached that speed. We tried getting a refund right after the transaction was processed and they refused.Horrible place and horrible service. So glad I switched somewhere else. Do not come here.
-
October 2020 by Nilly Roc
I walked in because I saw the switch to metro iPhone se $99 and the girl had to see see if I qualified... which I did bc, I had boost mobile....... the girl told me In order for me to get the SE iPhone I had to get an additional phone and because that was the promotion... Which the phone was going to be free and all I had to pay it was activation... I reassured her that I didn’t need another phone and I didn’t understand why I couldn’t just switch over and get the iPhone but she told me not to worry and I can cancel the other phone within a month I felt kind of odd about the whole having the extra phone for no reason so I called corporate and they told me that she was lying and I didn’t have to buy another phone or have another plan and to return my phone within seven business days..... When I called and told the girl she just hung up on me and then I had corporate called and she hung up on them so it’s all being documents it I hope she gets fired! Shes hassled me out of $150.00 SMFH
-
July 2020 by rocio silva
Angela Silva
-
February 2020 by Jorge I Cardona
(Translated by Google) The experience that I have had has been great, the girls who have attended to me have been very attentive and diligent, my concerns have been optimally resolved, my only regret is not being able to give my opinion before since the survey has never reached me To rate the service, since I have been a subway user for a long time, I feel that I should be taken into account every time I buy a phone to take the survey. Thank you
-
February 2020 by rossanni buitrago
(Translated by Google) They treated me very well !!! Very good service
-
December 2019 by Elmura Elisca
I call the office i told her my problem and she said hold on she talked and talked and never go on the phone i wish i could report her
-
November 2019 by Claudio Perez
Just landed myself an amazing deal!! Both of the girls were very attentive at all times, got myself two phones at very cheap and all the accessories came at a discounted price!! I highly recommend this store!
-
September 2019 by Jancy Gonzalez
Charged me 250 dollars for a 50 dollar iPhone and plan why you ask? Because they added on a car Bluetooth hotspot a 8gb sd card and case screen protector when they said all of this was free but my receipt says they charged me for all of it. Since when does a iPhone use SD cards?!? Then they don't want to refund the accessories due to there polices very shady business practices go to a actual metro store.
