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March 2025 by Yohana Marquez
They never answer the phone at any time any day!!!! I wanted to change to this company but it's scary that they don't answer the phone
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February 2025 by JOY 'S
Everything is good, except for the music they have in the background. When I went there was a girl listening to Bad Bunny and the songs were all bad words and rudeness and I was there with my 12 year old daughter on top of us and we spent 30 minutes and the only thing we heard was that guy.
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July 2024 by GLORIA J. MARIN
Supposedly they gave me a tablet and now every month they increase what I have to pay monthly, they are dishonest liars
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May 2024 by EGV.ENERGY Contractor
Just at this time at 5:32 pm , I have a bad experience with a costumers assistents.
Please verify your employers.
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May 2024 by Oswaldo Cumbe
Today, Tuesday, April 30 at 5:20 pm, terrible service. The girl treated a lady badly. He doesn't know about customer service. A bad attitude. They should change that kind of people.
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May 2024 by Siggilo Cam
Just at this time at 5:32 pm , I have a bad experience with a costumers assistents.
Please verify your employers.
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April 2024 by Lisney Rodriguez
I don't understand if they close at 7 pm what are they doing closed before?! Whether they change the schedule or I don't know. That happened today, Tuesday, April 23, 2024.
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October 2023 by Santiago Contreras
Excellent experience. The girl who helped me was very cordial and proactive, she guided me to make the best decision to buy my device and she was clear with the information, nor was she anxious about wanting to finish her work towards me. He organized me and explained the payment methods and days to me. I think the Girl is from Colombia. I recommend this point of sale, they are very friendly and attentive to what you are looking for and need, and it is also located in a good area.
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August 2023 by Wendy Acosta
Terrible customer service. My mother has been a victim of discrimination by a worker named Victoria (we are not sure that this is her real name) originally from Cali, Colombia. She has spoken disparagingly to her, asking her where she is from, and upon knowing that she is from Bogota, she has changed her attitude. immediately upon knowing it. Maybe you don't know it, but she has a depressive condition and people like you with zero empathy and diplomacy cause great discomfort in her mental health. If you are not able to serve the public, change your job!!!
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August 2023 by Eduardo Mauricci
Bad experience, bad atention and also suffer discrimination. I do not recomand this shop
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June 2023 by Flor Chimborazo
What a terrible service, a year ago I went to buy two phones and the girl who helped me with the service was excellent and today I needed a cell phone, I arrived and it was open and when I entered I saw that there was no one so I decided to wait and when the boy came in very arrogant that I have to wait outside in this cold I let him check the cameras very arrogant I will never go again there is less if the boy who had a terrible attitude today is there I think his parents did not teach him a good education
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June 2023 by Rosa Osorio
I give it five stars because the service is the best of all the stores and I have been to many stores and they have very bad service, especially the one in Seabras, but in this one there is a Uruguayan boy who is a sweetheart, any problem you have will always bother you. Help please don't force him to change stores and I always hear good comments from him
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August 2022 by Matti Sikel
The worst experience ever! We got a new additional number with a free phone promotion, we asked Victoria if we can put the new number in an unlocked phone and save the new free phone for later, she didn't say it's a one day deal which it was but instead she said we can come back and pick it up whenever. When we got back she denied talking to us and she was smirking and pretending that she doesn't speak English. The manager and his wife the same way, did not care and said it was a mistake that they can't fix.We're switching our four lines to a new company where we'll be treated with dignity and respect.
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August 2022 by German Rios
Vicky who works in the store is very professional and helpful she was was able to help me with a phone issues that 2 other metro stores I had gone to weren’t able to help me with. I was very satisfied with the service she offered. Thank You Vicky
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August 2021 by Rafael Gabot
I went there 30minutes before closing time and it was locked. Than the two females there pretended like that didn't see me or hear me knocking at the door.
