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November 2023 by John Sanchez
Had to pay my phone bill got to the store at 6:50 and I couldn't pay my phone
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August 2023 by Paulito Aponte
Metro was once a good service, now it sucks
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September 2022 by Jay P
If you wanna get no service then robbed come here
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September 2022 by Nilly Roc
If you wanna get no service then robbed come here
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June 2022 by Liddy Paulino
Amazing customer service from Stephanie; She’s super patient, sweet and helpful. Helped my aunt replacing her old phone and setting up her information on another phone she got from Apple. Thank you Stephanie for being so nice and professional!
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August 2021 by Silene P.
One Word: LADRONES! basically forced to buy two new phones because there was a buy 1 get one free. They added a fourth line without my consent and a protection plan. By the time my bill came, $260!!! For only using two lines, it was too late to return the phones. Scam!!!
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July 2021 by Tomas Ordonez
Good plce
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June 2020 by Adriana Pacheco
I went to this store and they have very nice customer service. You will always leave satisfied!
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May 2020 by Brianne E.
DO NOT GO TO THIS T-MOBILE ! you have been WARNED. If you going to buy a new phone & switch services they will set up your account as a business account ( the business name will be your first and last name ) to make their DM look good which will result in monthsss of trying to get them to fix it. Very shady business practices are going on here and this place needs to be shut down.
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December 2019 by jerz2fullest
Did you know your receipts print the following:356 RAHWAY AVEELIZABETH, MS 07202??Just an FYI!!
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September 2019 by Israel Morales
Went into the store to see about getting phones and Maria came over and helped us. Her knowledge of everything helped us out a lot as me and my boyfriend are not tech savvy. She helped switched the information and also made my font big enough for us to see. She was the best rep from any store I've ever dealt with. Thank you again Maria for your great service I appreciate you.
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September 2019 by Lily Fiallo
I came to 356 Rahway ave Metro buy T-Mobile and they took care of me so good the girl named Maria I loved her service it was very nice to us I think if I do say so
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August 2019 by Jacob B.
I was reading the reviews. And I asked myself why so many people give them 1 star and bad comments. Well, Its my turn now!!! That guy that you see by the door, his name is ROGER. (Remmeber that) This guy dont have 1 single clue of customer service, arrogant and the most disrespectful Tmobile employee I have ever meet. I have issues with my cellphone since Saturday., Its insured and still cover by the manufacturer's warranty. He didn't want to deal with me. He couldn't come up with a Solution for my issue, He just acted like He is the boss, and it is, what it is. He refused to give me his ID number so I could provide it to Tmobile Customer Care. In fact, laugh in my face. Great job kid. Guys like this one makes the store looks horrible. And the best of all.. it put me in a position of switching my whole family to another cell carrier. Just so I dont have to deal with this idiot again. At least I understand why so many bad reviews. I will make sure all my friends, family and followers know about this.
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April 2019 by Edward Koon
Great aleays helpful, pleasant & professional.!! The only reason i continue to come back.
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April 2019 by Flores Herrera
Super amable antonia, muy formal su atencion exelente, como muy pocas tienda la recomiendo
