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April 2023 by Raja Sankurathri
3 star for collection and 1 star for the service or staff... no one to help you and most of the staff are enjoying taking or looking away...we brought the shoe in next shop..Big brand name and unattentive staff... leaves us with an experience that I won't return back..
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March 2023 by Lauren
Worst experience ever!!! This is the rudest, most disrespectful, lazy group of employees I’ve ever encountered! All I did was ask for a size and they complained that no one should be asking for sizes. Just disgusting! Customers were sitting and waiting and they were rolling their eyes laughing at people. They just wanted to hang out and talk to each other. If I could give zero stars I would. I will never go back!
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February 2023 by Oliver Phelan
Nice shop but staff couldn't have cared less
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January 2023 by Julio López Mendoza
Nice place
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January 2023 by Veronica Santana
Worse store ever ,misleading on sales false advertisement,and no help to look for sizes,just bad period ughh
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January 2023 by Michael Albanese
This place is a joke. Tried selling me a pair with a gaping hole in the box. I kindly asked for a different one. Manager told me “we don’t have any more.” This woman lied right to my face. That’s a funny one, running out of a size 11 coincidentally when I ask for a replacement. To the manager that lied right to my face, please find a new career path because lying will not get you far in life. Avoid this store like the plague.
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January 2023 by denisse gee
This is such an unprofessional store , I call and calll or reach someone from this store but no one answers the phone it’s sooooo unprofessional. That they keep sending customers to voicemail or they just let the phone ring and not answer at all .
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January 2023 by issarmvndo
Was waiting 20 minutes to get my sneakers & the lady never went to the back to grab them. Had to leave, worst customer service
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January 2023 by jon v
THEY NEVER ANSWER THE PHONE! I GAVE UP AFTER 7TH CALL! WORST STORE EVER!
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January 2023 by David Haviv
Great experience workers were great walked in got my size and walked out less then 10 min.. highly recommend this store
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January 2023 by Luis Ernesto Lacreu
They only let you try one of the shoes, they don't allow you to walk in both before buying. Very bad attention
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October 2022 by Yelitza P.
They don't handle orders ASAP. You must use the shop app to track the app. I don't know if they don't bother initiating the orders on weekends, but it took a couple of days before the app showed they began to process the order.
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January 2022 by ADAM SMITH
They came through in a clutch ? moment with the release of the 11 cool ? Grey the day they dropped everywhere was sold out❗✌?
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January 2022 by James Lomma
This place is messed up. Worst store and worst employees I have ever seen. very unorganized. I wouldn’t recommend any one come here ever. The staff is incompetent and have no sense of anything that is going on. I went here on December 11th at 1:40 pm EST and went to go pick up a pair of shoes I won in a raffle. When I got there it turns out that they sold my shoes to someone else and I was left empty handed. The staff are corrupt and should be looked at from the higher ups because they are definitely backdooring pairs. Why else would my reserved pair be gone before 2pm est. when that is the deadline to pick up my pair of shoes. They are selling pairs through the back door. Corrupt. This place is a joke with a bunch of clowns working there.
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January 2022 by DANIEL COBOS
It was my most unpleasant 2 hours in this store the saleswoman thought we would steal our shoes I felt frustrated and intimidated it was an unpleasant experience and not to mention all the time I waited in line to pay for two pairs of shoes while I was packing I was talking on my cell phone and playing with the coworkers that it hurts because even though it is expensive they have a good collection
