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March 2024 by Selena Leneus
I wish i could leave ten stars. Genuine and caring customer service. I was previously dealing with a shop that was too lazy to work with silver rock, my claims company. But when i came to ADD they were patient. Didn’t mind dealing with silver rock and did it quick and followed up with me every step of the way. I can’t thank the team at ADD enough for taking great care of my car, fast turn around time , and not being too lazy to deal with a third party company. Thank you times a million. Oh and my breaks feel 10xs better!!!!
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March 2024 by MOSHOOD ASUBIARO
Excellent service and great people. Reliable and accurate. I have been fortunate to find a honest auto body and mechanic that's knowledgeable and very easy to work with. Great job ????
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March 2024 by Sujata Salian
This place deserves a five star. The owner is very professional, friendly and knowledgeable. He has a great team of experienced mechanics. I dropped off my Tesla Model 3 with a damaged door and front panel. When I picked up the car, it looked flawless and brand new. The work was completed in a week as promised by the owner. I recommend this place for all auto body needs. I wish the owner good luck. Keep up the good quality of work. ????
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March 2024 by Ciahlyn
I was not able to use my car for about 4 months, what should have been a simple solution turned into a constant back and forth with my warranty company. Thankfully Arnold was extremely helpful and agreeable throughout this entire process, was honest and kept me updated, I truly appreciated him and his team, and they got my car back up and running as soon as they could. I would absolutely recommend their services, thank you!
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February 2024 by Samantha Vasquez
I was very pleased with the services that were done on my car.. I came for one thing under my warranty and they informed me additional work needed to be done and made sure my warranty covered it!! I will definitely come back again!!!
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February 2024 by Leslie Geronimo
Best experience ever the owner made the process really easy I didn’t had a charger and he find a way to charge my car really appreciate his help
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February 2024 by Connor Dalton
I can’t say enough good things about ADD Auto Shop, Anmole, and his exceptional staff of mechanics and technicians. I was very worried about my Tesla and the bizarre sound it was making, but as soon as I called, Anmole put my anxieties at ease with his profound expertise of automobiles. He quickly identified that it was an issue with the rotors, I brought the car into the shop, and the car was as good as new when all was finished.Throughout the entire process, Anmole and his staff were patient, friendly, and kept me up to date about the progress they were making. This transparency and commitment to solving the problem made my experience with ADD Auto Shop a 10 out of 10.I will definitely be going back for any automobile-related needs. Thank you, Anmole and the ADD Auto Shop team!
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December 2023 by Ginger Makela Riker
Very impressed with ADD. We bought a car from Carvana and they were the closest in-network shop. They took great care of the vehicle and were very responsive with follow-up and questions.
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November 2023 by Christian Diaz
I bought a car from Carvana, and saw that this shop was one of the ones Carvana worked with. Nothing but a great experience! The shop owner was supper attentive and kept me updated along every step, mechanics definitely know what they’re doing! 10/10 experience thank you.Services: General repairs & maintenance
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November 2023 by Amani B.
When cane to this shop because they had a good deal on Groupon $125 for front or rear brakes. We were under the impression that we needed new rear brakes so we bought premium brake pads to be installed on our vehicle. Since we had our own brand new brake pads and the Groupon for $125 included the brake pads a reduced priced should have been given for that but despite that we decided that we would still get our brake pads installed there. When the nechanic started working on our vehicle my husband noticed that the brake pads that were already on the vehicle weren't bad at all nut they still decided to put the new brake pads on without telling us that new brake pads were not needed. It wasn't until my husband questioned the manager about why were they putting the new brake pads on if that wasn't necessary. He said because you asked me to. My husband said that doesn't matter you were suppose to tell us we didn't need new brake pads. He said you came with your brake pads asking us to do a job so we did it. My husband then said if I came with a new motor saying that I need a new motor and you see there us nothing wrong with my motor would you still put it in and he said no, so then he asked so why did you do it with my brakes? My husband is an HVAC technician and he said if he is called to install a new unit for a customer and their old unit is working fine then he can't install a new unit. He must tell the customer that a unit is not needed because to install a new unit without saying anything would be unjust and immoral. This is taking advantage of the customer who is ignorant. The customer is not the professional so they can think they need something that they actually don't so it is for the professional to inform them of this. We ended up losing money by throwing away good pads and putting new pads on because the manage didn't do what any honest business would do. Had my husband not saw the old brakes with his own eyes the manager would have never said anything.$125 plus tax wasted. Not to mention our valuable time which is almost like money. The manager seemed like a nice guy at first but this definitely changed my image of him. Taking advantage of innocent people that don't know any better is not a good way to do business. First time and last time going to this place.
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September 2023 by Jim Hughes
ADD serviced my 2017 GMC Sierra 1500. I bought her from CARVANA a week ago. She needed a new battery and 4 Rotors & pads before I could drive her 30 miles. AD&D sensed my frustration and helped me get the confusion straight between Carava and a separate tow company. Arnold at AD& D made it his priority to keep me informed, and advised me when no one else in this week long ordeal could figure out what I should do. I’m new to AD&D but I’m a big fan and I’d return for future auto work. Thank you Arnold and AD&DServices: Engine repair
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September 2023 by Marquiah Geiger
I had a great experience with AD & D! He did a great job with getting my car back on the road! He went above and beyond to guarantee that I was happy with his services!! This is my new place to go whenever I need my car fixed!! Very reliable and trustworthy, communication was good as well!!
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September 2023 by clari adames
The staff here are great, I bought a car from Carvana which had some issues and Arnold helped me with filing the claim and getting those issues resolved. If you need any auto body work or mechanical this is a one stop shop. Thank you to your team for all your help.Services: Auto body & trim repair
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July 2023 by Boris K
Arnold and his team helped me after a variety of troubles, including broken windows, damaged bumpers, and collision damage. Each time the car came out looking slick and shiny - newer than new! It is clear that this team is knowledgeable and capable, and unlike some other mechanics, Arnold will explain car-related issues to you in a way that is easily understandable.
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July 2023 by Wai Lun Chan
Been going to this place for a while now. Very professional, very quick service with reasonable prices, and the team is very knowledgeable about cars. They will explain to you everything in detail and you can basically expect great customer service. Highly recommend this place!
