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January 2024 by Angel M Solano
A Capital One branch that does not provide good service.A worker who doesn't give anything and doesn't care about the clients, of course obviously we clients go where we are treated best.
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January 2024 by Victor Malave
Spacious and clean office
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December 2023 by Decor Art Llc
It’s a bad communication phone system
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October 2023 by Michael Malone
Took 45 minutes to finally talk to someone and the gentleman answered in Spanish, it's America learn English, he didn't even say hello Capitol One how can I help you and continued to talk to me in Spanish for about 2 minutes and then hung up on me......
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September 2023 by Theresa Microbiology
Been calling for 15 minutes to get a branch teller and no one picks up the phone.
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August 2023 by Andre Diaz
Visited this branch on 7/15 and was helped by Sofia. Opened two accounts with her. Her customer service was outstanding! She throughly explained the products I was interested in and answered all of my questions!
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August 2023 by A D
Visited this branch on 7/15 and was helped by Sofia. Opened two accounts with her. Her customer service was outstanding! She throughly explained the products I was interested in and answered all of my questions!
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August 2023 by Leslie A Pedroza
Waited over 30 minutes, there was no sign in, nobody asked if I needed help. Super unprofessional
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July 2023 by Google user
Visited this branch on 7/15 and was helped by Sofia. Opened two accounts with her. Her customer service was outstanding! She throughly explained the products I was interested in and answered all of my questions!
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July 2022 by Alejandro Chavarria
The best bank in the world...they will help a lot with your business and I really mean it.
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June 2022 by Page
The brach manager needs to stop having affairs with clients andrea arellano you are making capital one bank look bad
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January 2022 by orlandino balsinha
Its a shame 2.9 stars for a bank if i can give a 0 stars i give to talk to my wife to close account this branch is a shame of capital one ope this close people not treating costomers good ATM never work i have to go to newark or other city to use ATM losing time and money if this continues llike that i close my acount 0 stars
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December 2021 by Daniel Tabares
The bank is not the problem, the problem it’s the people who works there, they don’t care about you or your accounts.
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December 2021 by Bill S.
All these hateful reviews! I experienced none of this when I went to the bank today. I walked in, was greeted by a cheerful person at the door. I performed my transactions and when leaving, the same person said happy holidays. What's in your wallet?! Capital One!
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June 2021 by M Zafer
I met one of the female employees through the window and I wanted to create an account for my company that I established soon and obtained a license to practice the profession. The way she spoke to me, was bad nasty and very provocative. She did not know much about the procedures, as she left me and went to her manager more than once and came back We cannot open an account for you with us, although I have a current account and a savings account from the bank as well as a credit card, and I have been dealing with the bank for a long time, as she said with a provocative confidence as if she did not want to help me as a client of the bank. Close your current account and savings account. I don't mind. Look for what benefits you and what is in your interest. I do not imagine that an employee asks a customer to close his account and go to another bank. Indeed, I did and went to another branch. Much better reception, welcome, service and assistance.
