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June 2024 by Angela Zhang
would give 0 stars if possible. The owners are only trying to make a quick buck with second hand lemons. What a joke of a "business" do yourself a favor and familiarize yourself with Charlie Cain. Add scam artist to the list of his shady offenses.
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May 2024 by Serena Jay
Sadly quality work is not the importance here. It's all about money and they also rip you off. They charge you all this money but then they pay someone else (a much lower price) to work on the car. They aren't always the ones working on the cars. Sometimes they send your car to other people..
Communication is also not great. You can email and call several times and they will keep saying the owner is busy and it's rare if you hear back right away.
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February 2024 by Serya Ayres
Terrible place terrible ppl it’s closed now but they are liars and only care about money the scary part is they talk about Jesus a lot and had crosses everywhere but they are so money hungry it’s sick ?
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September 2022 by Phil Melone
Can't see what cars they have online without putting in personal information first
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February 2022 by Brittany Wade
I bought a car from auto plaza five months ago and traded my jeep in that I still owed money on. They told me they would pay it off. It took them five months to pay it off. My credit went down by a 100 points. I would call them everyday and they would lie and say they paid it off. They finally paid it off jan 27 2022. Two months after buying my car they sold my old car to someone else without paying off my jeep. Don't go there they rip u off
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December 2021 by Google user
This is my second time buying a car from Auto Plaza. It's so much different than your traditional car dealer. First of all you actually feel welcome, not uncomfortable. Secondly they listen to what exactly you are looking for and will not try to pressure you into something different just to get a sale. They really go above and beyond for their customers. Both times I've bought cars here I've felt as if I've made new friendships. I can't recommend them high enough if you are in the market for a quality used car.
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October 2021 by Patrick Weinstein
I bought a car thru them and all of a sudden the rear of the car was making noises the mechanic even heard it by driving the said car they put it on a regular drive on lift an the mechanic couldn't find nothing wrong at all so I move to pa even thou I had the car for 2 years now the rear end was making the same noise again I took it to a garage and they put the car on a different kind a lift an found out what was wrong with the car which auto plaza didn't do the first time or the 2nd time I brought the car to them now this is the 3rd time so what this garage found that the rear axle is bad so I called auto plaza up an all they can say is I had the car for 2 years now and they won't fix it my problem is if they had the right lift for the car the problem would of been fix now an I was told that the rear axle for the car is a thousand dollars an still they didn't care now I am going thru the better business bureau against Auto Plaza and for all those who is reading this DONT BUY A CAR OR TRUCK IR VAN FROM AUTO PLAZA CAUSE THEY ARE NO GOOD CARS THERE PERIOD
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September 2021 by Peter Bisher
Fast service
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June 2021 by Chris Bekete
That place is being foreclosed on its up for sheriff sale.. Stay away
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May 2021 by Darci Doran
This is my second time buying a car from Auto Plaza. It's so much different than your traditional car dealer. First of all you actually feel welcome, not uncomfortable. Secondly they listen to what exactly you are looking for and will not try to pressure you into something different just to get a sale. They really go above and beyond for their customers. Both times I've bought cars here I've felt as if I've made new friendships. I can't recommend them high enough if you are in the market for a quality used car.
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April 2021 by E. Romero
Do Not Believe Anything Negative said about this place!!! Must come see for Yourself..honestly. The Owner is Honest and really down to earth. Good people. Holly went soooo far and beyond for me. Really nice Family atmosphere. If you need a car..GO.. Please believe me..GO to AUTO PLAZA they will help you. I drove away in a 2019 Loaded Ford Fusion. 5 ⭐⭐⭐⭐⭐ for me!!
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April 2021 by shrshot
No longer the service department they used to be ,in fact I don't believe they even have someone who can fix a car beyond an oil change. I was a 10yr customer. No more, Goodbye Holly.
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January 2021 by John Dyitt
The staff was exceedingly nice and helpful they didn't keep me there all day and I got a car that is reliable that I can afford I would strongly recommend anybody who needs a car to stop by and give these guys a chance. They're very friendly and they will help you. Any vehicles I Look to purchase in the future I will absolutely return.
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December 2020 by Sarah Hinkle
I bought my car 3 months ago and put about 3k miles on my car. I took it in to get my first free oil change and they refused to change the oil. Stating it’s still good and has 4K more miles left before needing an oil change. As long as I’ve owned cars I’ve be told to change the oil every 3 months or 3000 miles. Also they said they would order me a new key for my car. The first time the key came in it was wrong and wouldn’t program to my car. I’m still waiting to get my new spare key. I only got one key with the car. This dealership also said they would give my mom a referral bonus for referring me. She never received her referral bonus. This dealership makes promises and doesn’t follow through. I’m very disappointed. I will never buy a car from them again.
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November 2020 by Anthony Gonzales
RUN AWAY! RUN AWAY! RUN AWAY!They will get you. You will pay THOUSANDS above the reasonable value of the car. These people take advantage of poor and uneducated people who are in need of a car. Their cars are also in VERY bad condition. Look no further than to how dirty they keep their cars. They don't even have the decency of vacuuming the car for their customers. RUN AWAY!