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March 2024 by Lafayette
I love
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March 2024 by Francisco Irala
Amazing
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February 2024 by Chander Goyal
Staff need ls to be more helpful.
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January 2024 by Africa Shears-Andrews
One of my top 5 fav stores
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January 2024 by Madelyn Marichal
I loved
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January 2024 by Edward JLo
Comebhere got the sales. You'll find good values. I got great men's jeans for just 15.00
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December 2023 by Daniel
Well organized
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November 2023 by Yvonne Dale
I've never been Zara what a great store I think I want to shop I've seen some nice
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October 2023 by Priya N. Patel
AVOID THIS LOCATION AND ALL ZARA LOCATIONS AT ALL COSTS! I was in town visiting and happened to stop by during their crazy sale. In the chaos I purchased a few items and stupidly did not check my receipt. Upon returning home, I realized they charged me for MORE ITEMS THAN I BOUGHT. I had a whole transaction on top of my transaction - most likely the employees incorrectly cleared the previous transaction or are stealing. I live out of state and cannot return to the store easily. I have spent months with zara on the phone to resolve this, they gave me the run around and finally, stupidly told me the items are missing from the store. Of course it is, some one else took it, no camera records were pulled as I have asked repeatedly to prove my point. This is fraud to the highest degree. Shame on you. The biggest regret is that I stepped in store to buy anything, which I rarely do. For those reading, I understand how convoluted and crazy this sounds, keep your receipts check your receipts and never ever shop at zara, fast fashion is never worth it.
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October 2023 by Irshad Kurawle
They have 2 checkout lines. One for purchase and one for returns… it is super confusing… I stood for 5 mins in one line to find out I am on the wrong line. And then to the back of the other line.. the cashier did not show any courtesy or call me to the front..
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August 2023 by claudia
As much as I love shopping at Zara, I equally hate the lines. There has to be a better way. It should not take longer to get checked out than it does to pick out 4 outfits and try them on for your upcoming vacation. With the wealth of this company and its family, maybe take a page from your neighbors at Uniqlo and get on board with there self checkout and basically no lines!!!
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August 2023 by isha patel
I wish there was an option for 0 star. Store was a mess. Every other store in the entire menlo park mall is much more organized than this trash store. Zara has always been my favorite place to shop from but I’m never coming back to this zara. The staff was extremely rude and useless. They did not even help with anything and were strolling and joking around as if they were out for a picnic. I wouldn’t recommend any one to go shop from zara menlo park
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July 2023 by Christine Lew
The manager at Menlo Park mall was very rude. she unlocked the door, so I went in to the store to pick up my order at 10:00am. She saw me and said “ I told you we not open yet” and then she looked at her staffs and realized its already 10am, which is their opening hour . Then she shake her head. What’s that suppose to mean?
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June 2023 by Supriya Pingle
I want to talk about how rude the staff at the fitting room is - they are having a picnic of sorts while they keep the fitting rooms closed and make jokes on the customers! For what?! Why would I want to go to the store if I don’t get to use the fitting room? Definitely not recommended and I wouldn’t mind if the staff is given some training on etiquettes!
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June 2023 by Shanice Roach
If I can give 0 I would. The customer service here is absolutely disgusting. The manager Sara was so rude. I will never understand how people work in customer service and dont exceed customer’s expectations. Every time i visit this location, the fitting room is always closed and the store is a disaster. The care they have for their customers is really low. I called customer service about the matter and they said they will contact me in 24-48 hours. Lets see if that happens. DO BETTER ZARA!