-
November 2023 by Lorraine Moffitt
I was having a fine time until one of the employees started following my boyfriend and I around the store. I intentionally moved around the store a couple of times to see if the worker would follow and sure enough he did. He would snap his neck in search for us, migrate on over, and move the hangers around on the racks (not actually putting anything away or organizing). Once I was sure that he was babysitting us, I put the three items I was planning on purchasing down and walked out of the store. I have never been so disgusted by how an establishment treats their customers. Do better.
-
November 2023 by Joanna Polanco
Cool clothes and helpful staff.
-
August 2023 by Paul Liepin
Love EMS store, really into cycling in the biggest way. They had the brake pads in stock for my vintage Trek bike.
-
May 2023 by Prudence M.
Urban Outfitters is geared toward the 20-something year old consumer. I went in looking for a cute top today and found a dress on the clearance rack. I like this store for their unique variety of clothing, which are sometimes overpriced for what you get, but quite on brand as a sister company or subsidiary to Anthropologie. I also like the random fines on the clearances racks that are always outside the box of what I'm thinking I need for an outfit at the moment. The staff is always friendly. There are no greeters or people who follow you around asking if you need help, but I'm okay with going to the register and asking for help. The store is clean and conveniently located on the first floor of Menlo Park mall.
-
March 2023 by Cat Pic one
Love the clothes but absurdly expensive
-
October 2022 by Ada Vargas
Amazing staff all the time. Great atmosphere in the store. David and Justin are super helpful.
-
August 2022 by Kimberly Nguyen
I don't appreciate having an employee slam the dressing room door open as I'm about to leave. Especially when they walk off without an apology and laugh about it with another dressing room employee.
-
July 2022 by Chris Schuck
Great location. Large selection
-
June 2022 by Angel Alamo
Could be better with more merchandise and lower prices. No one wants to buy a band t shirt that they can find at hot topics at a better price. Great customer service by the employees. The merchandise that they have are good and could sell if the prices were not high.
-
June 2022 by Isarai Hernandez
Friendly service. I noticed that a bag I wanted was on sale online but not in the store. I asked if they could price match the sale online and they did!
-
February 2022 by Concetta Spinella
The store carries good quality clothing and up to fashion. Store was very neat. Prices were very expensive
-
February 2022 by Emma Paige
The store carries good quality clothing and up to fashion. Store was very neat. Prices were very expensive
-
December 2021 by claudia
Beautiful store. Not the massive assortment as the freestanding locations like Westfield and Shrewsbury but lovely non the less. Lighting over cash wrap area is great and favorite piece is the one and lonely mushroom pillow!!!
-
November 2021 by Brandie Frossman
I am a long term urban shopper from this specific location. Now I'm pretty positive they hired new employees because the employees this location had about 4 months ago were too amazing to forget. The new employees, specifically this tall young man with curly hair whose name is Justin if I remember correctly, was on his phone and speaking inappropriately with other employees. The manager Becka with the horrible haircut, was EXTREMELY bothersome. She would not leave me alone to shop in peace. This location has clearly gone down hill. The clothing has not only gotten worse, but their new employees have too. I hope this location, does what needs to be done to redeem themselves.
-
November 2021 by Anthony Sam
jocelyn is really cool and helpful, super swaggy too?