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August 2024 by Victor Dsouza
Hi
The manager is kind of rude . I went to to ups store at Inman avenue to return Amazon parcel today , which was sent to me by Amazon in a transparent plastic bag he denied taking it saying u pay extra money and buy a bag and pack and send . I don’t know if it’s a money making business or no but while creating a return label of Amazon they told me no box needed why is he asking me to pack it ? The manager argued with me that they never take such return in transparent plastic bags but I told him I am coming to the same Ups store since 2 years and never anyone said this except him - he replies I am The manager I have never taken such parcel , which is a lie as since 2 years this type of attitude or behaviour was never ever seen or heard by ups Edison store . Avoid going to this store the manage is rude .
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August 2024 by Karlene Swartzel
The staff at this UPS store is the best they go above and beyond. Always a pleasant experience
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May 2024 by Emily Tavares
Typically a good experience. However, the last couple of times, I have dealt with the same rude employee over a period of months and it is not appreciated among the customers who want to simply return and send packages.
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May 2024 by Alicia Cruz
I went to UPS store on 4/22 to mail a letter to another country. However, I didn't realize that UPS used USPS to mail my letter. It's more than 12 days and the recipient hasn't received my letter. I want UPS to mail it and not USPS. The agent received my $75 fee without explaining that he was mailing my letter using the US postal service.
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April 2024 by Michael Mccommon
This UPS store location is top notch. I’ve never had a bad experience here. On a specific occasion Abdul went out of his way to help me with a unique issue, going above and beyond standard customer service. He followed up until it was resolved. Excellent UPS location. Highly recommend.
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April 2024 by DevthegamingartistYT
The place was clean and service was perfect and nice.
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February 2024 by Aditi Chaudhuri
This place used to such a seamless place when the asian and lager the middle Eastern family operated it. Now new set of clueless people with attitude, messes up simple amazon scanning!! Get ur staff trained asap and cut the slack! Don’t keep bringing untrained people!! I had to spend 1/2 hr with amazon to drop off my item again! Exhausting process.
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February 2024 by Karen Perlman
From the moment of my first phone call questioning about sending boxes, Ahmad, the owner was extremely patient and helpful. I decided to use this location because I know there is a good size parking lot and Ahmad offered to take the big boxes out of my car fr me. I have back issues, so this was definitely a deciding. Based on when I needed boxes to arrive, he suggested I come in at a certain time. I called and he came right out. He handled the paperwork quickly without any fuss and explained everything very explicitly. I must tell you that this was the best experience ever from a local UPS Store. Now I just have to hope that my boxes get to their destination when promised. Ahmad was such a pleasant person and I would strongly recommend this location as a UPS drop off. The store is clean, efficiently run, and staff is polite. He even gave me labels for future packages…no fee. What a gentleman!
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January 2024 by harmanpreet Singh
Its the worst UPS store I ever been, So rude owner and staff.
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January 2024 by KULDIP SINGH
went to the store to return my amazon packages. The store owner was so rude. Whole staff is rude. I paid the money, no one called me back, and on phone they started threatening me that card was declined, Its store responsibility to call if card got declined or not but store owner started threating me.
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January 2024 by Suzette Sequeira
Needed to get a document notarized!Convenient open on Saturday!Only 5 dollars!No appointment, just walked in and requested notary.We brought 2 witnesses; however, family can't be a witness.The other UPS employee agreed to be the second witness.Everything took less than 20 minutes!
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December 2023 by Hena Ziauddin
Very friendly and courteous service
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December 2023 by Neil Shah
Excellent fast service always:)!
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December 2023 by Ron M
Stopped in during the busy holiday season. The place was packed, but they had three people working to service the customers. Excellent service, I was out of there in no time.
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November 2023 by Andrea christel
Great store. All employees very helpful, friendly, and efficient. Will go out of their way to help you.
