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January 2024 by Michael Resendes
I cannot say enough… From the time that I walked in and from the time that I picked up, the vehicle, communication was super, and the results of my model X looking better than ever was exactly what they delivered… Can’t speak enough of how professional they were, and the care that they take of the vehicle… I would recommend this place to anyone thank you ultimate collision to restoring it back to normal!
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January 2024 by vishnu salukuti
After an incident, I took my Mustang to Ultimate Collision Repair. Bober Khan, Matt and Tony performed a fantastic job fixing my car. They tend to little issues that could eventually cause harm.I really appreciate the work they did to make my car appear brand new! Bober is fantastic at explaining things Highly recommended.
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October 2023 by Anish Kumar
It seems like others have gone through a similar experience where ultimate tried to extort money after repairs have been complete. The car was fixed through insurance. We signed the aoip(assignment of insurance). After repairs were complete/took possession months later ucr sent threatening letter that we owe more money and we need to sign an arbitration agreement. DO NOT SIGN anything after you sign the aoip. We refused to sign the arbitration agreement and almost a year later they are still sending threatening letters from the lawyers that we owe money.AGAIN once you sign the aoip and drive the car off the premises you have 0 financial liability. You DON’T owe a penny.If this happened to you contact the NJ attorneys generals office and submit a complaint. They are committing fraud and extortion. We documented all interactions and sent to the AGs office for review.Service: Body & Trim
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August 2023 by Gregory Coram
The experience I had encouraged me to write a review on the service of Ultimate Collision. My insurance company provided me with names of shops that repair Tesla, and I chose Ultimate Collision, which was my best decision. It took five weeks for me to get my car. The insurance agency refused to cooperate with Ultimate Collision, which halted all the work. In addition, the insurance company stopped paying for the rental. This was a significant problem since I had patients to treat. I went to Ultimate Collision out of desperation and met with Matt. He listened to my concern and started to plan strategies to return my car the following week. He was respectful and very helpful to me. Matt communicated with the appraisers and worked out a plan with the insurance company to ensure I received my car the following week.This is what separates Ultimate Collision from the other repair shops. They focus on the customer and will go out of their way to ensure the customer is satisfied,
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August 2023 by linda Y
Great company. We needed Ultimate many years ago for an accident and we were quite pleased with their work. Unfortunately, we required Ultimate again and it was great to see the quality and service is still the same. From the start with Jerry, his team and especially Matt, our current experience was wonderful. It is a stressful time when there is an accident and you have to deal with that along with the insurance company. Ultimate Collision helped us through the whole process. We felt the repair came first with Ultimate and our impressions were spot on. They are certified in the repair of many brands including ours. We picked up the car and it is prefect!
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July 2023 by Aviel Simon
If you are ever in an accident , I couldn’t recommend these guys any more. Tony is great and the girls at the front are great. Great atmosphere and great job fixing my car !
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July 2023 by Veene Varadarajan
I would give them a negative score if I could. These people talk so smoothly and get you to sign some papers. I had to pay about 10K from my pocket as insurance declined to cover so much and as per the insurance, UCR did repair without getting their agreement. Finally I got my fixed car back with so much loss! I ended up paying so much penalty and thanks to UCR!Rip off!!
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June 2023 by Maria
I had an accident in nyc when another car hit my Porsche Macan. I came to this shop as this place is porsche certified. Initially thought that these were minor scratches on the left front/side but interior damage was more. They ordered some new parts so overall took about 3 weeks to fix the car. They did a great job, car was fixed and they thoroughly cleaned interior/exterior as well.
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June 2023 by Mubarak A.
I sent them photos for a PDR quote, and they were available that same week! They did a great job and got the car to 99% on one of the toughest spots (body line).Great job!
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May 2023 by Kevin Lee
amazing amazing amazing! so happy with the service at Ultimate Collision Repair.everyone was very respectful and transparent about everything regarding my car. they were able to answer all my questions and also worked with my car rental making the whole process very much seamless from dropping off my car to getting picked up for my rental as my car was being repaired.i want to immensely thank everybody who assisted me and also give a very big shoutout to Tyler as well for being such an awesome person, updating me frequently about the car and also seeing to the end that everything that needed to be repaired and addressed was fulfilled to completion.i highly recommend this shop if anyone’s looking for a body shop to work with- this place is your go to.i would definitely come back again if i ever needed anymore bodywork doneServices: Steering & suspension repair
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May 2023 by Saad Ali
As I'm writing this it has been exactly 8 weeks and 3 days since my car was taken to this place and I still have no idea when I'll get it back. My wheel was stolen off my car so I submitted an insurance claim. As expected, the shop decided to take my insurance company for a ride and fix everything they found damaged in the car. Fine, my insurance covered virtually all of it so not much for me to pay. But this is beyond ridiculous. I call 2-3x/week for an update and for the last 5 weeks there's been no progress because of a missing part. It's become a cruel joke at this point. Twice I've called before to ask about my car and I've been lied to, "your parts are finally here, car will be ready next week". Only to call again and be met with confusion "not sure who told you that we're still missing the part". Just gross incompetence and negligence. I refuse to believe any part for a Honda Accord takes this long or is this rare. Nothing much I can do at this point but write this review, hopefully it does something or helps someone.
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May 2023 by Toni Gusman
I brought my SUV to Ultimate Collision Repair following an accident. Gerry and his team did an amazing job repairing my vehicle. Not only did they repair the damage, but they fixed every little defect on the entire car. It looks brand new! I highly recommend Ultimate Collision Repair.
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May 2023 by Chet G
Short version: Ultimate Collision is the ultimate one stop shop (no pun intended). They take care of all the repairs, they handle all correspondences with the insurance company, provide you a nice rental, and you can add extra services like ceramic coating.Long version: Recently, some one rear ended my Maserati on the GSP. I chose to have Ultimate Collision repair this because they are Maserati certified. UC owner, Gerry, personally walked me through the process. They dealt with the Insurance company directly. He assured me that the replacement parts would be original OEM. Only my right side exhaust tips needed to be replaced, but UC replaced all 4 tips so there wouldn't be any differences in appearance. We scheduled the repair only after the parts arrived from Italy, so they didn't have to hold on to my vehicle in advance. UC also provided me a new Camry rental while they were working on my car - this saved me a lot of time.The repair looks fabulous!! Looks like brand new!! The new bumper and paint job was perfect, and the exhaust tips look great!! UC even corrected a side panel that had a slight bulge, free of charge.In addition to the fender bender, I also purchased ceramic coating from UC. They did an amazing job on my car!!I'm sure my car will continue to look beautiful for the next few years.I definitely recommend UC for all your auto body repair. These folks go above and beyond to meet and exceed your needs. Special thanks to Gerry and Anthony; please keep up the great work!!Services: Painting
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May 2023 by Scott Szur
I am extremely happy with my experience with Ultimate Collision Repair. They kept us in the loop during the entire process (which due to the nature of the damage we had was not a simple process).And my car (which is 5 years old) looks brand new again.Highly recommended!!!!!!Service: Body & Trim
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March 2023 by Sonya Meekins
When your baby gets smashed up, you definitely want to work with the great folks at Ultimate Collision! From my original visit when Young Lee helped with original intake, to the girls Bridget and Mona at the front desk and to Tony and his crew in the repair shop everyone treated me with respect and care ... Like family. My baby was so well taken care of, they fixed up her boo boo's, worked with me to get her an additional ceramic coating so she shines bright as she roles down the street, got her beautiful new window panels for her soft top and helped me by going out of their way to help install my Nexar camera so I can keep her protected and monitored! Everyone was amazing and while I pray I never ever need their service again ... If my baby ever gets banged up again ... I know exactly who will take care of her! Ultimate Collision! If you need someone to take care of your baby - you really should trust them 100%!!Services: Painting
