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February 2024 by Javed Chauhan
I bought my family to see what deals we have for our account, Brandon was there to greet us.I must say he is very patient, and gives great advice to help with our concerns.We will be coming back soon to upgrade 2 more phones.
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January 2024 by J Rosa
Excellent customer service very helpful wonderful person
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January 2024 by OHM Holistic Healings
Best deals given by Bradon
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January 2024 by Tejumeade Kitson King
Brandon was SUPER helpful and beyond patient. His ready to help attitude, really is welcoming!!!! THANKS BRANDON!!!!
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January 2024 by Jikesh Patel
Purchased a prepaid sim for my uncle. Somehow it was not activated. I was told there is no return but you can dispute. The agent who tried to activate my sim also added a note in my purchase receipt that I can dispute. I then purchased sim from AT&T from Melno mall and it activated in few mins. I disputed T-Mobile transaction as mentioned to me but it was not accepted by T-Mobile. The discovered declined my dispute as well as reported to my ssn and that impacted my score. It only 70$ but I will still reach out to bbb org and also posting here for others to be careful or visit other store. Pay only if card activates.
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January 2024 by Avisha Parikh
Nerlens assisted me and was so professional and patient. He was so helpful and help me and resolved the questions I had. Highly recommend these guys. :)
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January 2024 by Rick C
Love this place especially Andrew. What a great guy! Knows a thing or two about soccer too lol. Great service!
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December 2023 by Nick James
Brandon was awesome he helped me transfer my phone number. He was very helpful and completed this task rather fast.
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December 2023 by Saad Channa
Legit the best location around. Nerlens assisted me and was incredibly straightforward and professional. Highly recommend these guys. :)
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December 2023 by Shemaine Wilson
Stopped in the store to upgrade my phone. I was assisted by Brandon who was patient, professional, and very knowledgeable. He even helped me work through an issue over the phone after I left the store. 10/10 Recommend
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November 2023 by Desiree James
Brandon has amazing service. I went in looking for just a new phone for me and my mom and ended up buying two phones and a new JBL speaker. Very nice, kind, informative and most of all patient. I appreciate his professionalism.
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November 2023 by chhaya shah
I came into Tmobile to get help with an account issue.Brandon was very helpful and resolved my concerns. I will be back at this store, really nice.
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September 2023 by Williette Brown
I went to T-Mobile in Edison, NJ and received the best customer service ever from Brandon. He's extremely knowledgeable, patient, and a Professional who went above and beyond assisting me. He has an amazing personality and turned a stressful situation for me into a pleasant shopping experience. So if you want to receive great customer care while shopping for your new phone/accessories. Go to T-mobile, 32 Parsonage Rd, Edison, NJ an ask for Brandon. He's the Best...
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August 2023 by Anna Makar
Brandon did a great job. He is very knowledgeable and easy to work with. Thank you for great customer service!
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August 2023 by JUAN GARCIA
Just switched over from Verizon and had the good fortune to meet Brandon , T-Mobile Parsonage . He is very dedicated great personality! He really knows is trade . I highly recommend him. Thank you very much! Brandon!