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December 2023 by Richard Antonucci
Cody was a wonderful and effective service rep. I thought it would be difficult to get help remotely, but he dialed into my system and, because of his vast knowledge, navigated his way through the mire of all my files and the various printer settings. And, even though I had to have a second call, he was right there ready to help. Finally, my long and extensive printing job was finished!Cody is a great service person ... knowledgeable, prompt and very amicable.Fr. Richard AntonucciDaylesford AbbeyPaoli, PA 19301
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November 2023 by Georgina Hernandez Norris
Cody is awesome. Super quick to respond and patient- always resolving our printer/connectivity (internet related) issues from the most mundane user-error stuff to real head scratchers.
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October 2023 by Justin
We at LCI Graphics, have had the pleasure of working with Steve Espino for a few years now, and we are always very happy with the service and support he provides. His reliability is unmatched. Whenever we encounter any issues with our imagePress 8000, he is always quick to respond and ensures that we are back up and running in no time. What truly sets Steve apart is his dedication and his ability to explain the problem in a way that even a non-technical person can understand. He patiently walks us through the issues and proposed solutions, making sure we're fully informed every step of the way. Steve doesn't stop until the problem is resolved, ensuring minimal disruption to our workflow.Steve's expertise and professionalism make him an invaluable asset and we are grateful to have the opportunity to work with him. In an industry where technical support can often be frustrating and unreliable, Steve stands out as a true professional. His clear communication, reliability and professionalism don't go unnoticed and we are very appreciative of him.
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September 2023 by Jannell Diaco
Enrique was very professional and addressed our issues quickly& effectively.
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August 2023 by Helen Speros
SOS always does a great job. Enrique Guzman, recently resolved an issue we had. Guzman was professional, courteous and resolved our problem. SOS IS FAST, COURTEOUS, AND SENDS EMAILS COMMUNICATING EVERY STEP OF THE WAY. Thank you.
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July 2023 by Jake K
Excellence service and very courteous. Would recommend highly
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July 2023 by Alistair Liddell
Codey has customer service down packed. Courteous and knowledgeable. Explained as he solved the problem. Great communication skills.
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July 2023 by adam davis
Superior Office Systems, Inc is the best there is hands down. All the tech have great customer service and know how to fix any problem. Thank S.O.S
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July 2023 by Jennifer Jones
The service tech David Stock was pleasant and informative. He knew exactly what was wrong and performed the service quickly.
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July 2023 by Tom Burns
Cody was outstanding. Extremely knowledgeable & took time to walk me thru everything. Very pleased
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May 2023 by Toni Askinasi
Charles fixed our copier quickly and professionally. He is great at what he does and a very nice guy!
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May 2023 by Amy Porter
Technician was very helped and polite. Great service
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April 2023 by info Bishop McHugh
Our experience with Superior Office Systems has always been excellent, with supplies and service. Everyone has been cordial, prompt, and professional. Brian is much appreciated! Many thanks!
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March 2023 by pat staffa
Tariq is very knowledgeable and knew what was wrong as soon as he looked at the paper being printed.He is very personable and enjoy when he has to come out and fix the machine.
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March 2023 by James Pfremmer
Always a pleasure when Superior comes out to service our machines. It's the best service we've used.
