Mercedes-Benz of Edison Service is highly praised for its friendly and caring staff, with employees like Anthony and Rey providing exceptional customer service. Customers appreciate the professional approach, clear communication, and positive attitudes of the team. The service center offers a welcoming and quiet environment, featuring decorations, a private room, and a computer for comfort. The staff, including Fred Della Femina and Gabriel Rivera, are known for their helpfulness, empathy, and passion for their work, often going above and beyond to meet customer needs. Services such as tire replacement and wheel alignment are completed efficiently, with many customers noting no long wait times. The team’s teamwork and follow-up ensure that customers feel valued and well taken care of. Overall, Mercedes-Benz of Edison Service provides a smooth, trustworthy, and friendly experience for all who visit.
Mercedes benz was awesome and amazing! Some different paint wall, decorations, and upgrades new coffee. Very nice! Some pravite room and computer too. So quite!! I likey it
Them greeting to me and caring. I loved it 😍
November 2025
Great service every time. Special shout out to Omar/Service Advisor.
October 2025
I had an incredible experience with Gabriel Rivera. He was extremely friendly, welcoming, empathetic, thoughtful, kind and has a true passion for his job. People will learn from him because he is a role model for others! Keep up the good work Gabriel and I look forward to working with you for all of my service visits! Job... read full comment